Bet365— player complaints: 197 in English

I have to say as most casinos go this is one off the better ones ,i have had. Some good payouts recently within 5 minutes on visa,yes games can be volitile but never play any games for more than ten minutes if you do. They are controlled by algarythums which will fleece you same as any other site

Scam 365 ! Casino is terrible, playbook football a total scam , no logic to it , overall one of the biggest crap betting company ever existed. Avoid

They’ve been robbing me of 700 euros a month for ages, and the games pay out absolutely nothing. But I’m changing tactics: starting next month, I’m going to record my sessions with these thieves and publish them—the RTP on the games at this casino is zero. I’m writing this here so the crooks at bet365 get the message. We say no to thieves; maybe if players start watching you on blogs, you’ll go bankrupt and shut down this dump.

BET365 are a bunch of scammers.Locked me out of my account as soon as I had a winning bet, and now continue to ask me the SAME questions via email to ID myself, after doing so another reply comes from a different staff and process repeats, they do this to avoid ever paying their customers. DO NOT EVER USE BET365

Just got locked out my account and they took the entire balance and won't give it back until I "log in and and fix it" says their BS ai email replies. As soon as you win a bet, and make money, they will lock you out of your account. DO NOT EVER use or trust Bet365

Everything was great for month's. Then yesterday my account was completely changed. Can't put any parlay bets together. Only allowed to bet one game at a time. I changed nothing. Contacted Bet365 customer service online. Told me I need to verify. Told them,that was done month's ago. No help,no answers,no change with my issues. Now,I can't even sign in,without receiving a code txt to me,everytime I sign in. Complete joke of a company. No customer service at all. Because they don't care. BEWARE BET365

The player from Chile registered at the casino on July 23rd, deposited funds, and played one game before her account was restricted. Despite submitting the required documents for verification immediately, she did not receive a response after seven days, leaving her concerned about her funds being held. She later clarified that she was unable to play at all, could not log in, and her account was closed right after the deposit, with no winnings or bonus involved. We were unable to move the case forward because the casino had a long record of no response in similar complaints, so the complaint was closed as unresolved.

I would definitely give 0 stars if I could going to close my account only came back on last week gone worse hardly any bonuses, do not use this site they will just take of you and hardly any promotions like other sites ,stay well clear and look at reviews !!!!

Terrible site, let's you spend money then tells you they did a credit check on you, and have to limit your account, happy to take your money in the first place, never experienced anything like it.....half the games and site doesn't even work properly!!!!

I've been a loyal bet365 customer for years, but my recent experience has been extremely frustrating.For months I've been dealing with ongoing technical issues, including slots freezing or hesitating during spins, the app taking a long time to load, and other performance problems. I've contacted customer support multiple times, cleared my cache, reinstalled the app, tried different internet connections, and followed every troubleshooting step they suggested. Despite all of that, the problems continue.Support has been polite, but I keep receiving the same generic responses saying the issue has been passed to the technical team. After all this time, I still don't have a real solution or a clear explanation.In my personal experience, it also hasn't seemed to matter which slot game I play. While there are occasional wins, I feel like it's nearly impossible to come out ahead over time. That's my experience after playing a wide variety of games.I expect much better from one of the biggest online betting companies. If you're considering using bet365, be aware that if you run into technical issues, getting them resolved may take much longer than expected.I hope bet365 takes customer concerns more seriously and improves both the stability of the app and the way ongoing issues are handled.

Absolutely rubbish casino impossible to win anything just takes takes takes!! 0☆

Again giving a website a chance this falls so short.rip off no rewards stay away ...bad bad site.dont use this site.

By far the worst casino I’ve ever used I had over 1000 spins on 3 buzzing wilds no bonus, it’ll let you win once and then not bonus again if your lucky and it does, you don’t get back to starting balance I use it everyday same script, no free spins or rewards and doesn’t like to bonus and when it does pointless this has been a test over time, apart from the standard one bonus after hundreds of spins never worth thinking about a withdrawal because it’s always poor I still play to see if I can break the trend I’ll update if 3 buzzing wilds bonuses and give update on how many spins it took were at just over 1100

Terrible experience. No promotions, no rewards, support was slow and useless, and payouts were poor. After years as a regular customer, this company clearly does not value existing players.

Hey everyone, be careful of this guys I’m just registered then send my DL all information bank account, pictures of my face after they block me with no reason I contact to customer service and get most badly conversation in my life they said we will not be explaining why we did block you , I ask them to delete my information answer was no and I don’t know what is my going to do. Stay away this is scammers 100%

The slot machines are all programmed it’s so inevitable.

£500 in 2 days not one scatter or £1 win absolute scammers this site!!!

The player from Bulgaria found their account frozen immediately after creation and experienced repeated blocks upon attempting to reopen it because their personal information was still registered. They sought adequate support to resolve the issue. We asked for KYC, balance, and casino communication details, but they confirmed the account was frozen on signup, no verification was completed, and there was no balance in the account. As no real-money winnings were withheld, we were unable to assist further. The complaint was rejected because the casino was allowed to restrict or close an account when no balance was affected.

I was with bet365 about a year,lost a fortune,then 1 night I won,now they say when you transfer money into your account it can take 4 hour unless it’s the weekend,it can sometimes take longer,well it was a Thursday night,transferred my winnings back into my account 12 hours later not there,so I messaged them,and they restricted my account

I won a bet but they would not pay out because the bet was placed with bonus money and as the bet was 30 days after i placed it was "invalid", The online chat is useless. i feel ripped off