Bet365— player complaints: 197 in English

I tried to contact bet365. The live chat window showed an error. I filled out the contact form and that also showed an error: "Webform Submission failed, please try again later"

It was my mistake I wanted to bet on world cun and have fun I’m so stupid that I dident went to the kiosk down of my house do it in fun without investigations like police just because I wanted to have fun they block my accces they kept the funds and dident relase my funds even that I dident replace even a bet!!! They took my joy to bet and make it as hell and when I ask for help they told me give me 3-5 mins to investigate and always answer same shit answeres without to sort my problem I wish them to close and go bankrupt amen !!! Rabbish thieves

They randomly limit your wager amounts and ban you from promotions without reason. If you win too much or bet markets they don't like, they will close your account.Luckily I was allowed to withdraw everything.

1 star is generous. The absolute worst betting app ever, I know people say this all the time that a betting app never returns but serious, bet365, you never ever win. The most I have won has been £100 and I had been playing for months with substantial deposits. Hardly any bonus’ either. Avoid, keep your money.

Just joined up after receiving offer of £30 of free bets. Offer states to qualify for bet credits you must successfully verify your account. Once you have completed verification you can then claim your bet credits. Offer stillShowing I need to verify and when I queried they are now saying I need to complete £10 of bets. It will be a short stay with bet365

If you live in Alberta, you have just got scammed on your bets. They have removed all your bets everything. This website is a disgrace scam and should be shut down.

scam app. just disconnected me right before i won the hand. then took me to automated rng that showed different result and gave me losing hand. terrible unfair app. do not reccomend. i heard this from other people and now experienced it. not fair.

I have waited over 30 days for get mi account, get 7 mails, the team soon have created it. No thing only bull sh.tCant recommend this company for anything. Not serious at all. Could I give minus stars i would do that.

I was deeply affected by a deceptive game that deceived me with promises of fun and entertainment. From the beginning, I was involved in a manipulative plot where the rules were not followed. I wasted precious time and resources, as well as feeling frustrated and deceived. My anxiety is worsened by this manipulation and lack of respect. Here I am, to report my experience about a problem related to gambling with Bet365. I have already raised the issue with this organization and it has not been resolved satisfactorily since 08/28/2023 when I first contacted them. I already exhausted the consultation procedure and finally they opened another consultation to save time, after I started an investigation at ECOgra. They lied and informed me that I would not have resolved it with the company, even though I have the response emails. bet365 sends two emails with statistics and winning probabilities, however, the case is more serious, as if the game on the date is verified, the presenter constantly encourages players to bet and, informs, makes it clear some bonus times. It could be that they are trying to help a specific player.M.o< According to all attached procedures and documents, bet365 is in collaboration with the manipulation and deception of the live casino game called: mega fire blaze lucky ball. What is stated in the image of the game where we bet, that the prizes are 2500x, 700x and 120x on top of the amount bet, which is not true, that is, the bonuses do not even reach half of the values ​​described. Furthermore, following my inquiry, bet365 customer support confirms that times are scheduled and some are spoken during the game presentation. This would be completely illegal as this is a live game. Furthermore, the support service is completely uncomfortable, as it does not provide service protocols, there are no other contact options to check cases and the agents are rude. Due to this entire experience, I request a refund of my deposits made at bet365, as I was affected by all this manipulation, deception, lack of communication and bad faith.

I self excluded with bet365 For a period of time I then reopened my account with a deposit limit. Bet 365 allowed me to keep on increasing my deposit limit. Changing it nearly everyday without once reaching out to me to see if everything was OK. As a vulnerable customer they should have done more.

This is a scam and fraud application. I gave them all my identity documents + an official paper showing my address and they told me to deposit some money in my bet365 account to confirm the verification. And when I did it, they told me that the documents I submitted were invalid And they told me tha

Dont You ever use this platform! They have so many small and stupid rules that You wouldnt believe! Their is so many other great betting sites, so be using this scamming site, will only be your lose. They Lie a lot to get your bettings into their gains! If You like your money, do not waste themOn th

Hi, I did 2 self exclusions in bet365. I did it twice and in both cases period was 6 months. There was no option to choose break for longer period. Recently I logged in into my account and found out my account is permanently closed. Management decided to close my account and bet 365 did not even notify me about it. When I tried to get information, they provided me just with basic info - management decision. After I insisted on more info, they provided me with info that they closed my account because I self-excluded myself twice. Now arguments: - I did self exclude myself twice - in both cases I could not use break option - I did it because I needed to focus on my projects at work and did not want to be disturbed with my gaming activities Complaint: - they can't close accounts without any notice - they can't close account based on 2 self exclusions - this is not in line with T&Cs Can you please advise? Thanks

PURE SCAMMERS, THEY BLOCK YOU IF YOU WINAND U LOSE ALL YOUR MONEY , NO CASHOUT..

I had Gamstop in place and Bet365 still accepted deposits from me on the 19th of June 2019. I contacted them asked if they would refund these as a responsible gambling operator and they refused too.

I've been playing in bet365 for years now. I'm a professional punter and use lots of bookies. And so I wager lots of money in some and use other just for couple of diferent bets as bet365 that has lots of markets. I was contacted by bet365 about my use of neteller, they said I need to send a print to see where the money came from, so I sent it, because I have nothing to hide. All they saw was some friend returning some money they owed me and some bookies sending me money if I recall correctly. Then they asked me to send information about the people sending me money. And I told them I wouldnt send information about friends of mine that dont have to be bothered in their personal lifes just because I place some bets there. The took the neteller option from me, and from there on I could only deposit using VISA and so on. I moved on from there because it wouldnt stop me from working. 2 weeks ago they called me again asking for an enhanced verification. It was fine with me. They asked me what I do for a living and if I could send paychecks and where I had my money and all kinds of personal information. I felt they aren't entitled to that kind of information and I told them so. They said it would be mandatory to unblock my account. So I explain to them that I'm a sports punter and I live from that, and my money is in other bookies. From that they requested I sent screenshots from all the bookies I work with providing statements about my bets I believe. My answer was no. I don't believe it's within the right of a bookie, to have access to all my life because I use it, and doesn't give them the right to see all my work as they see fit. My work as value and if I would send it to anyone I would charge for it, why would they have the right to get it for free? I no longer want to use this bookie, but would like them to give me my money back as I've provided the documents required to verify a bet365 account besides things that clearly are private and intelectual property.

Bet365 claimed I withdrew £500 from my bank and in 2.5 minutes doubled it and withdrew all of the money. The £500 has gone from my bank but I am sure I did not put it on as I was winning anyway and have never put £500 on any casino site. It showed £500 in the deposit history yet was not listed in the services. When I complained to them they have locked me out of the site so I cant even check my play history. When I rang them they said they would not let me back into my account (which still has £38 in) until I took full responsibility of the £500 deposit. My username for their site is [EDIT] and my email is [EDIT].