NeBlask · brand

PrimaPlay — brand profile

Trust Score: 24/100 · D
Complaints: 20 in NeRating
Affiliate programs: Income Network

PrimaPlay is an iGaming brand. NeBlask Trust Score 24/100 (grade D). 20 player complaints on record.

primaplay.eu

About the brand

The Trustpilot score places PrimaPlay in the bottom quartile of reviewed operators, which often correlates with delayed withdrawals or unresolved disputes. The Google Play rating echoes similar concerns. Affiliates and players should weigh these reviews against other factors before committing.

casino

Google Play rating: 3/5

Trust Score 24 D

Regulation

0/35

Reputation

8.8/25

Infrastructure

15/15

Transparency

0/15

Scale

0/10

Regulator blocks

In block registry 3 jurisdictions

Belgium · Gaming Commission primaplay.eu with 14 Sep 2022
Greece · HGC primaplay.eu with 22 Jul 2025
Switzerland · Gespa/ESBK primaplay.eu with 26 Aug 2025

Register means: the country's providers are instructed to block access to this domain. For licensed operators the international domain (.com) usually ends up there, whilst the local version (.it, .be) operates legally — cross-check with the licence block. This is not an assessment of payout honesty.

Verified 8 October 2026 by brand domains with registries 7 jurisdictions; unavailable:PL.

Popularity and Authority

CrUX Chrome UX Report · real Chrome users top‑1,000,000 dataset 2026-08

Verified 21 August 2026. CrUX and Radar return buckets (top 1,000, top 50,000…), not exact positions; Open PageRank counts links, not traffic; Wikipedia — article views by people over the last full month.

Google Trends

primaplay casino

12 mo. Current: 60/100 Peak: 100

Related queries

primaplay casino no deposit bonus primaplay casino no deposit bonus codes

Regions:

New Zealand Spain Kiribati Australia Chile Canada United States Russia

Domains

primaplay.eu 200 SSL: 131 d. 969ms

Trustpilot

2.3 20 reviews

Open on Trustpilot

Trustpilot in-depth analysis

Analysed

of 20 reviews

Average rating

1.40

→ trend: 0.0 vs 0.0

Sentiment

negative

10% / 90% / 0%

Frequent topics

scam 7

bonus 7

deposit 7

withdrawal 10

verification 2

odds fairness 8

account issues 8

user experience 3

Recent Reviews

Nichole walker US 1 week ago

⚠️ My Experience With PrimaPlay I’m extremely disappointed with my experience with PrimaPlay. I made my deposit using Bitcoin and later requested a withdrawal of my winnings. I completed the verification process they requested and was told that my account was verified. Despite...

DeAndre Roberts US 2 months ago

They tucked me out of my money saying reached the max of a bouns

Marshe' Roberson US 2 months ago

I have been emailing customer service for months asking for self exclude, they never answer and through chat they say they cant help. Any casino that doesn't have a way to self exclude are crooks!

Responses to Negative Feedback

Responds to Negative Feedback

42.9%

3 of 7

Average time to reply

0.3 d.

last 3 Aug 2026

profile claimed by brand

Monthly Rating Trend

Apr 24Sep 26

Google Play

3 172 reviews

Prima Play 10K+ downloads

Open in Google Play

Casino Guru

Safety Index

3 / 10

Below average

Founded

2018

Sister casinos

Game providers

Currencies

USD

Pros

Simple and clean website design
Supports many payment methods
Only one currency is available
Only one game provider
Fees are associated with some payment methods

Cons

No responsible gambling tools

Open on Casino Guru

Complaints Casino Guru

Total complaints 28

Black Points 11,513

Resolved: 1 Unresolved: 10 Rejected: 17

Complaints on Casino Guru

Player complaints NeRating

Cases in NeRating database 20

Player complaints from independent sources: payout disputes, account blocks, bonus conflicts.

Player complaints about PrimaPlay — NeRating →

Casinomeister

grey zone

8.4 / 10

Payout

24 hrs

Group

the iNetBet group

Founded

2018

Pros

Great selection of RTG games
Fast cashouts
Reputable operators
Plenty of scratch card games
Bitcoin friendly

Cons

Curacao license

Open on Casinomeister

Site profile

Site languages

CO EN GA

Live Chat

Not detected

Technologies

WordPress Google Analytics (GA4)

Affiliate Programme

Not found

Schema.org

BreadcrumbList Organization WebPage WebSite

ScamAdviser

Trust Score 11 / 100

In summary, we scanned primaplay.eu for several indicators and we think the website may be a scam. Exercise extreme caution when using this website.

Positives

According to the SSL check the certificate is valid
DNSFilter considers this website safe

Negatives

We found indicators that this may be a gambling site
We found several negative reviews about this site
iQ Abuse Scan has reported this site for spam

Open on ScamAdviser

Security

VirusTotal

0 malicious

0 suspicious

0 reputation

Security Headers

0 / 100

CSP HSTS X-CONTENT-TYPE REFERRER-POLICY X-FRAME-OPTIONS PERMISSIONS-POLICY

Cookies: 0 (0% secure)

Support

Operating hours

24/7

[email protected]

FAQ

11 categories

Contact channels

Telegram Instagram

PageSpeed

Performance

Accessibility

Best Practices

100

Core Web Vitals

LCP 5,132ms

CLS 0.005

Availability by country

Country	Bonus	Licence	Currency
AU	$54.17	GGL, ADM	USD
BR	$666 Free	GGL, ADM	USD
CA	$54.17	GGL, ADM	USD
DE	$54.17	GGL, ADM	USD
GB	$666 Free	GGL, ADM	USD

Rating on aggregators 4 source

5.1 / 10 of 4 source

Casinomeister

8.4

Trustpilot

4.6

Trustpilot (Deep)

2.8

ScamAdviser

1.1

Best: Casinomeister Worst: ScamAdviser

News background Google News

Mentions

latest: 9 months ago

Tone

positive

Community Reddit · Forums

positive

Active subreddits

r/1

r/2

r/3

Forums

CasinoMeister, LatestCasinoBonuses

mixed

App Store Reviews App Store · Google Play

Analysed

Google Play

Average rating

1.0/5

Sentiment

negative

Emad Poursohrab Google Play November 16, 2025

not a real app, something like a web app. not available for Android TV, what's the point to pay for streaming sports online if there is no Android tv version available.

Calin Talos Google Play April 10, 2022

Beautiful app but we have a problem...In full screen you can't watch live events...the app crash...Very disappointed ☹️

Andrei Petrescu Google Play June 10, 2025

pay to view. dogshit app. just watch on google way better quality AND FREE

Licences

No licence records found in our registers yet. Check public registers: regulator map.

Trust passport compiled from public sources: regulator registries, review platforms, NeRating complaints, brand domains and infrastructure. Methodology.