PrimaPlay Casino— player complaints: 19 in English

⚠️ My Experience With PrimaPlayI’m extremely disappointed with my experience with PrimaPlay.I made my deposit using Bitcoin and later requested a withdrawal of my winnings. I completed the verification process they requested and was told that my account was verified. Despite that, I am still waiting

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They tucked me out of my money saying reached the max of a bouns

I have been emailing customer service for months asking for self exclude, they never answer and through chat they say they cant help. Any casino that doesn't have a way to self exclude are crooks!

scam, they wont windraw money, you just can deposit

Horrible place. Will not let you cash out. I won over a thousand they said I had to play thru 2500 or 2700. I did that. Then tried to cash out around $150. Nope they said minimum was $200. Played got up over $200. Nope now a $50 bank fee. Gambled in a poker room got up to $265. Cashed out said it wa

Avoid this casino, if you win and want to withdraw. They dont sent the money, the withdraw keeps getting cancelled. When i ask why they keep coming up with excuses. I try 5 times to withdraw, always getting cancelled i am fully verified

This casino will not pay out winnings. Said I broke a rule after completing my 35x play trough. I requested a withdrawal of part of the funds and it immediately took off my account. After getting confirmation of withdrawal request. I played a card game and lost the balance. A day later I get an emai

Worst casino ever.. not real at all.. fake customer service fake everything.. please don't fall for this bs

I claimed their PRIMA50 No Deposit Bonus, which clearly stated:50x wagering$5 max bet$100 maximum withdrawalI followed every rule. After completing wagering, my balance ($1,300+) was automatically reduced to $100, exactly as the promo terms said. Then, the casino suddenly removed another $50 and tol

🚫🛑BEWARE ITS A SCAM CAUSE IF YOU WIN primaplay DOES NOT PAY I've won over $2,000 USD and they have stolen my 800 I had remaining in my account and haven't sent me the little $51.00 USD withdrawal I requested from $2,000 I just won I don't think I could look myself in the mirror after doing someone t

Yet another addition to the long line of scam casinos, these thieves refuse to pay out your winnings and then even happily asks you to deposit and give them your money. Total pigs, shut them down.

I would give 0 if I could. They scammed me out of my winnings by saying I played the 777 game and my bet I placed was $2 and I never changed that amount. You could hold a card which raised your bet and I didn't realize that. None the less I won $1,200 and instead of them subtracting the 300 or so f

Bad online casino. ... The casino gave me a bonus but didn't let me cash out my winnings from the bonus ..... It's the 3rd time I'd received a bonus but not able to cash out the winnings even though I'd met all the wagering and playthrough requirements.....

If I had the option to give 0 stars I would. The absolute worst! Scammers! I met my wagering requirements and they tried saying I bet more than the allowed amount when I know for a fact I didn't. When I emailed them back, they closed my account. Frauds. Frauds. Frauds.

I WON $100 AND MAKE THE WITHDRAW. BUT NEVER GET THE MONEY IN MY ACCONT. THIS CASIO IS A 100% SCAM. BEWARE!!!

Dont waste your money. You cannot win at this casino. If you do win they just take it off you. I won a feature and in the middle of the free games i got message saying maximum allowed winnings reached and the remainder of free spins would be forfeited. And they cancelled my free spins. Then when i w

In Romania the legal age of open a casino is 18 in this casino is 21 i create a account with the same day and month but the age 21 and they stole my money it s not fair

I received an email from primaplay stating they're running a promo for a $30 no deposit chip. For new & existing players, so I clicked on it & claimed it. Well I made it through the $1200 playthrough & had the max cash out left of $100! So I went ahead & requested a BTC withdraw! Awhile later I rece