Winny — player complaint #61536, 2022-01-18: withheld payouts
Winny: a player complaint filed on 2022-01-18, about withheld payouts, status — resolved. Published on CasinoReviews. One of 17 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hello i was using Winny Casino Finnish Branch pay and play option . So i deposited total amount of 140 eur. There was some error and i could not log in at the same time money still went from my bank account. I have sent over 30 emails to Winny support. They dont care about my money . They wont look at this matter. They act arrogant and i feel like i am talking with computer. I have sent all details several times to casino always same answer send all documents again. Is there any possibility to get some kind of compensation money because i have waisted my time and nerves. 140 eur is not enough for me anymore. How its possible they get finnish licences when they act so rude with their customers. I am waiting for your answer and also i can send all proofs from emails' transactions and everything else ! Thanks ! I am honest person i dont wanna scam money from them theses payment are real and final reciver was N1 Interactive Ltd. I was using trustly pay and play log in soulution which did not log in me.