Winny - 3rd Party Payment Method
Dear [EDIT]
When reviewing your account we noticed that you have used a 3rd party payment method for depositing.
This is strictly forbidden as stated in our terms and conditions:
"11. The Company does not accept third party payments. You must make deposits only from a bank account, bank cards, e-wallets, or other payment methods that are registered in your own name. If we determine during the security checks that you have violated this condition, your winnings will be confiscated and the original deposit will be returned to the owner of the payment account. The Company is not responsible for the lost funds deposited from third party accounts."
Please be advised that in the meantime, we have proactively limited your account to ensure a safe playing environment.
Thank you for your understanding, should you need any further assistance please contact our customer support team via live chat.
Here is my additional opinion:
For purely legal reasons, there would have been no payment. The casino accepted the deposits. The casino only refers to the terms and conditions when it comes to winnings. But that is a contradiction. .I could have paid in 30,000 and asked for the deposit back. That can't be right in front and behind. .it is also not a third-party account with which I have paid, but rather the account of my wife where I have the power of attorney. I hope you can settle the case in my favor, otherwise I will take further steps.
Sincerely,
