Twin — player complaint #61675, 2021-11-26: verification
Twin: a player complaint filed on 2021-11-26, about verification, status — closed, no outcome. Published on CasinoReviews. One of 27 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
2021-11-26CasinoReviewsVerificationClosed, no outcome
Twin Casino - Excessive Verification Demands
I have complied completely with verifying my account and sent every documents multiple times.
Every time I send something they ask for more.
I have sent everything possible and now they're asking for an impossible request.
They have requested a specific document from my bank.
I drove 30 miles to my bank to get this document. I showed them the email. They printed the document. I drove 30 miles back.
Twin are now lying and rejecting it for no reason other than to keep my withdrawal worth €5339.
This is disgraceful and disgusting and I am being cheated. I feel sick and insulted and I want my withdrawal processed right away.
