Twin — player complaint #61282, 2022-04-29: verification
Twin: a player complaint filed on 2022-04-29, about verification, 2,000 USD in dispute, status — closed, no outcome. Published on CasinoReviews. One of 27 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about Twin: statuses, disputed sums, risk index →
After a few past unfair scrutiny’s I’ve had to face with Twin this one takes the cake. Recently tried to withdrawal a $1,000 dollars. It took a few days I decided to take money back cancel withdrawal and made it to $2,000 dollars. This time I was gonna take my money. A few days passed. Withdrawal was still pending. So I reached out to the chat. They provided me with a list of options I could choose from to provide proof of where I get my money from to gamble with??? First of all this is a massive Overreach. If there so concerned with that they should do it before they accept my money. Anyways I haven’t worked in the oilfield in months. I didn’t have paystubs to provide. But one of there options was gambling winnings as a source. GREAT. I reminded fed them that a week prior they had paid me out $4,000.00 dollars. They wanted proof that THEY PAID ME??? So I gave them a screenshot of the email that confirmed the 4,000 dollar etransfer. Nope they said. We need a PDF (keep in mind they know I’m trying to provide proof that they (Twin) paid out gambling winnings to justify my playing later and winning $2,000 dollars). So I figure out how to create my own PDF of April 14th 2022 showing the $4,000 dollars they gave me. I sent it to them. That must be it right??? Nope there was some things I understood like my name wasn’t on the account page I sent. I could wait to get my month end E statement which is available in PDF but before I could relay that to them. They also cited….THAT IT HAD TO COME FROM A DIFFERENT CASINO!! [EDIT] Especially when they knew before my intention was to prove they paid me out money I used to gamble with later on.
Complaint data
- Case number
- #61282
- Filed
- 2022-04-29
- Status
- Closed, no outcome
- Category
- Verification
- Disputed sum
- 2,000 USD
- Place among complaints about Twin
- 22 of 27 by date, newest first
- Source
- CasinoReviews — original ↗
- Text
- 316 words, as published
All 27 English-language complaints about Twin — as a list by date; the summary, statuses and disputed sums are on the operator page.
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