Twin— player complaints: 27 in English

The player from Portugal has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet.The player from Portugal has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 08 Sep 2026 Automatic translation:

From someone who had used almost every online casino available to Australia and deposited over 100 thousand in the past 2 years, this website is a SCAM.Even more so than the rest of these types of sites.Deposited and claimed the welcome bonus’s which normally will give you a few nice wins up until y

The player from Portugal is unable to withdraw a €50 deposit after his account was blocked for a self-exclusion match. Despite not placing any bets with the funds, the casino refuses to refund the unused deposit, citing their terms regarding self-excluded users. He seeks assistance in recovering his initial deposit, arguing that the situation is unfair.

Twin casino is 100% a scamm. Never saw a casino wich such " ROI ", tens of thousands of spins with no return, neither bonus even on the slots that are much easier to have bonus. You can spend the money you want you will never have a " big win " only after losing tens of thousands like me. This guys

I had a very serious issue with Twin Casino (twin.com).They accepted my deposit from Sweden without any restriction. My account was registered, verified, and the transaction was processed successfully.However, when I attempted to withdraw my funds, my withdrawal was blocked without a clear or valid

My experience with TWIN has been shocking.My account was limited after only TWO bets. When I attempted to withdraw my balance of 243 EUR, the withdrawal was immediately put on hold.Despite my account being initially marked as successfully verified, TWIN started an endless and escalating verification

Scams personal data, able to take loans on users name.Scams google logins and personal id`s.

I deposited $15, won a little, and ended up with $20. I submitted a withdrawal request, but they haven't paid out, continuing to pester me with endless requests for various documents and screenshots. I've already sent them a photo of my passport, a video selfie, a screenshot of the deposit transacti

I made deposit very smoothly no issues took seconds.I requested a withdrawal of 1000 EUR and here comes the problems!My account is verified since before so no documents are required.However when I requested my withdrawal they inform me that I added wrong bank details, I inform them that I copy paste

Let people play even tho you’ve closed your account for gambling related problems. Live chat even encourage you to create a new account.They have t even reached out after they answered here. Don’t play at this scam site.

First of foremost when you want to write something or get a response with this quota customer service all you give us artificial intelligence responses no matter what This group is so corrupt beyond reasoning now I know the responsibilities of gaming online for example are usually your sweet Swedis

Endless verification and then lied. I uploaded all the documents it asked for but then after I tried to withdrawal of course they asked for more. Which is typical tactic for these sites so that was no suprise. I would upload a document and if it was accepted I would get an email asking for another d

This site is one of the most dishonest sites out there. They have hade mga license I closed my account for gambling problems, then they started with a Swedish gambling license they started to send advertising again then I closed the account again for gambling problems then they closed the Swedish li

I have been trying to withdraw money from this casino but they keep giving me the runaround I've done everything they've asked but yet they still say I'm not doing it properly I've had my bank do it they still say it's not proper I don't recommend this casino to anyone they are a bunch of crooks the

A few days ago, something changed. It is no longer possible with a bank transfer under 100 euros. Very odd. Many want to take out a lower profit. I always choose the same icon. Just bank transfer. But now it doesn't work anymore. So I can't play with you anymore. Very bad.

Tw8n casino is by far the most dishonest eigged casino in the history of online gambling their slots are beyond rigged u will literally play daily and have periods of several hundred if not thousand spins without a bonus i joined this site and have since made 55 deposits of 50 dollars. Every single

This casino is the biggest scam on the planet it doesnt matter if it has a licence in malta i have video recorded 24 straight deposits of 40 dollars all hitting zero before they ever made it to 41. And thats at a fifty cent wager om slot machines that means i have not made one dollar profit in 25 se

Hahahhaha these crypto casinos Re all a complete joke I have made 14 straight deposits of city dollars on twin. Since joining I have not seen one deposit make it to51 before it hit zero betting at between 50 cents and a dollar any website running pragmatic software and using crypto is running highly

Hi all. I'm having some weird issues trying to withdraw from Twin recently.<br> <br> It started off a few weeks ago, when I tried withdrawing to my PayPal account. After submitting and resubmitting the withdrawal a few times, Twin support eventually told me that it bounced back with a form of "KYC needed/limit reached" error message from PayPals end.<br> <br> I asked PayPal about it, but they confirmed that there were no issues with my account, and that everything should come through. I digress, but still.<br> <br> I eventually managed to make the withdrawal to my debit card instead, after making a small deposit. Then I assumed it was all good.<br> <br> Now, yesterday, I made another deposit, and I won 350 euros. I made a withdrawal back to the card, but woke up to an email saying it was cancelled, but with no explanation for why.<br> <br> I made another withdrawal, and it was cancelled again. No explanation. So I contacted support.<br> <br> And from support I was told that I could not make the withdrawal to my debit card due to some international restrictions. And that I could make another deposit with another method, preferably bank transfer, and withdraw through there.<br> <br> So I deposited 10 euro by bank transfer like the support advisor said and...<br> <br> Y'all, i am not able to withdraw through bank transfer either.<br> <br> Bank transfer, like the basics of basic money transfer. This should not fail.<br> <br> Have i missed out on some insane new regulations in EU recently? I reside in Ireland, so from what I know there should be no issues whatsoever to have any of this processed.<br> <br> <br> <a href="https://www.casinomeister.com/online-casinos/reviews/twin-casino/" class="link link--internal"><b><u>Find more details on Twin Casino in our full writeup here.</u></b></a>

On June 11, I made a request for withdrawal via interac etransfer in the amount of CAD $500. I always make my deposits this way and I have withdrawn winnings at the casino a few times without any difficulty. They send an email as with any other transfer to my email address which automatically transfers me to a bank of our choice to finalize the transfer with the code they send us on an SMS of our choice. It turns out that I was wrong by typing the phone number so I was unable to finalize the transaction. I contacted an agent on the chat who could not give me a new code or change the phone number, I was told to wait 5 days and that the unclaimed winnings would be redirected to my casino account automatically. This was not the case. I contacted customer support to explain my problem. They didn't answer me. I contacted an agent on the chat who advised me to attach the bank documents that prove non-filing. I sent all this to support and the documents team without having had, to date, any email or contact telling me that my request was supported. I contacted the chat, support and documents several times without any success or progress on the file. I have explained several times to explain my problem, to leave my email and the right phone number to make the transfer, without any progress or answer. Yesterday, the 26th after trying 3 codes without success interac informed me that the transfer was cancelled so back to the sender so the casino but me, my balance at the casino is not restored, the $500 is not yet returned and when I try the chat, they can't help me and advise me to write to the medium or documents, which I did without receiving any answer yet.