Twin: a player complaint filed on 2026-08-06, about other, status — under review. Published on Casino Guru. One of 27 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Twin Casino - Player’s unused deposit has been confiscated.
The player from Portugal is unable to withdraw a €50 deposit after his account was blocked for a self-exclusion match. Despite not placing any bets with the funds, the casino refuses to refund the unused deposit, citing their terms regarding self-excluded users. He seeks assistance in recovering his initial deposit, arguing that the situation is unfair.
