Silver Oak — player complaint #66527, 2017-02-17: withheld payouts
Silver Oak: a player complaint filed on 2017-02-17, about withheld payouts, 2,749 USD in dispute, status — closed, no outcome. Published on CasinoReviews. One of 7 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
2017-02-17CasinoReviewsWithheld payoutsClosed, no outcome
Silver Oak - Refund witheld
After a lot of emails, Silver Oak and I agreed that they would refund my deposits instead of paying out on a win (they gave false information several times about a query and took 6 weeks to process a withdrawal). Since then they have just refunded $934.75 out of the $3684 they owe me - they have failed to reply to any emails since the beginning of January - they agreed to the refund at the beginning of November. I have written correspondence of the agreement. Please advise.
