WARNING
WARNING: Roobet holds funds hostage, blocks support chat, and now completely ignores me!I am posting this to warn other players and to get the attention of Roobet’s management. Roobet has been holding my money hostage for over a month now, using endless "verification checks" as a deliberate stalling tactic to avoid paying me out. Now, they have completely stopped replying to me anywhere.Here is the exact timeline of how they treat their customers:The Setup: Over a month ago, I requested a withdrawal. It was denied, and I was asked to complete a Source of Funds verification. I immediately wanted to cooperate and follow the rules.The Document: I submitted my official, government-registered Norwegian pay slip. It shows my full name, the year (2026), and all legal tracking info. They rejected it, claiming it "didn't meet standards", which is completely absurd for an official corporate document.The Stalling: For weeks, every time I emailed them for updates, I just received the exact same automated robot answer: "We will notify the team and get back to you." They never do.The Ghosting: When I tried resolving this via live chat, the agent ("Lucy") was listed as active but completely ignored my messages for hours while I was just begging for a manual review.The "Soft-Ban" Retaliation: When I finally had enough and pasted a formal notice demanding a compliance manager, the agent literally terminated my session 15 seconds later. They blocked my chat access and forced a fake "network connection error" screen to pop up just to get rid of a complaining customer.The Current Situation: As of right now, they have completely cut me off. They are ignoring my emails entirely, and I am blocked from using the live chat. Absolute radio silence.Conclusion:This is classic predatory behavior. Roobet is trying to wear me down, hoping I will give up or gamble my balance away. It is a severe breach of gaming regulations to actively block a player and ignore them completely when they ask for their rightful payout. I have full screenshot proof of the ghosting and the chat termination.I demand that a real Compliance Manager looks at my case, approves my authentic income documents, unblocks my live chat, and releases my funds immediately.My Roobet Username: 1dland
