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OhMySpins Casino— player complaints: 11 in English

11 Complaints
1 Last 30 days · was 1
1 Unresolved
25.560257301285d Last complaint
56.9 Risk index
€23,120 · $100 Disputed sums

OhMySpins Casino: 11 complaints filed in English across 4 platforms, 1 still open, disputed sums €23,120 · $100. Most of them are about withheld payouts (36%). Risk index 56.9. Texts below are the players' own words, as published on the source site; last complaint 2026-09-16.

What players complain about

Withheld payouts 36% 4
Other 27% 3
Game fairness 18% 2
Bonus terms 9% 1
Verification 9% 1
Status unknown 8 Resolved 1 Unresolved 1 Closed, no outcome 1

Sources

Trustpilot 8 AskGamblers 1 Casino Guru 1 CasinoReviews 1

Complaints by month

08
09

Questions and answers

How many complaints are there about OhMySpins Casino?

The English-language record holds 11 complaints from 4 platforms, 1 of them without a resolution; 8 carry no status from the platform. The latest one is dated 2026-09-16.

What do players complain about?

Mostly withheld payouts — 36% of cases, then other (27%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 11 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 56.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 11

16.09.2026 Trustpilot Game fairness
******They absolutely do not payout winnings and their games throw error messages during progressive bonus play causing
******They absolutely do not payout winnings and their games throw error messages during progressive bonus play causing you to lose all winnings even though you can track winnings in game history.****** I don't know how this is allowed.
05.09.2026 AskGamblers Withheld payouts Resolved
105000 HUF withdrawal pending since August 22 2026
Reason: Delayed payment I requested a withdrawal of 105,000 HUF from OhMySpins Casino on August 22, 2026.The withdrawal is still showing as “Under Review” and I have not received the money.I contacted OhMySpins customer support regarding the delay. They informed me in writing that their standard withdrawal processing time is up to 3 business days, although additional checks may sometimes cause delays.However, significantly more than 3 business days have now passed, and I have still not received any specific explanation as to why my withdrawal is being held or when it will be processed.I have not been informed that any additional verification documents are required from me.I would like OhMySpins Casino to process and pay my 105,000 HUF withdrawal as soon as possible.I can provide screenshots of the pending withdrawal and my communication with the casino as evidence.Thank you for your assistance.
03.08.2026 Casino Guru Other Unresolved
OhMySpins Casino - Player’s account reopened after self-exclusion request.
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07.09.2025 Trustpilot Withheld payouts
Absolute pieces of dog poop,cant withdraw from this scam site never play this
Absolute pieces of dog poop,cant withdraw from this scam site never play this
14.09.2024 Trustpilot Bonus terms
For the 4th time in a few weeks the bonus claw game token and now win was stolen from me! Today I used my claw coin and
For the 4th time in a few weeks the bonus claw game token and now win was stolen from me! Today I used my claw coin and finally won the banana, I was so excited as I never win. I wasn't credit for the WI and went straight to customer service and there she said she had no record of me using it.... in
13.03.2024 CasinoReviews Withheld payouts Closed, no outcome
OhMySpins - canceles withdrawals for no reason
Hello, I made 3 withdrawals last week. One was accepted, 2 of them were canceled due to error on their end. I went to livechat, they wrote to me that make a new withdrawal and we will accept it fast. 5 days went past and now again withdrawal was canceled due to error on their end. I went to chat to ask for the reason. This time they told me that they do not know the reason since they were canceled by third-party and told me to make a new withdrawal. 2 weeks ago when i made withdrawals exactly the same way, they were approoved every next day, now they are starting to cancel them for no reason at all. I have 2 withdrawals pending there right now that were made 3 and 4 working days ago, since i can make only 1 withdrawal every 24hours. Also i used to be on level 4 So my withdrawal limit was 800€ / 24hours. Now they dropped it to 500€/24hours.
09.12.2023 Trustpilot Withheld payouts
They do not pay out on winning bets. Their customer service agents are beyond useless. What more is there to say? Avoid
They do not pay out on winning bets. Their customer service agents are beyond useless. What more is there to say? Avoid
28.08.2023 Trustpilot Game fairness
Stay away from that site! They steal your money, everything is fake and manipulative!
Stay away from that site! They steal your money, everything is fake and manipulative!
20.07.2023 Trustpilot Verification
IT IS SCAM! IF YOU WIN THEY NEVER GONNA PAY! I WON 2300€ AND THEY SAY I NEED TO VERIFY MY ACCOUNT BUT IT WAS IMPOSSIBLE
IT IS SCAM! IF YOU WIN THEY NEVER GONNA PAY! I WON 2300€ AND THEY SAY I NEED TO VERIFY MY ACCOUNT BUT IT WAS IMPOSSIBLE AND SUPPORT DIDNT HELP AT ALL! TRUST ME, STAY AWAY FROM THIS SITE!!
20.02.2023 Trustpilot Other
very bad... its a SCAM. they try to steal my money from my bank account
very bad... its a SCAM. they try to steal my money from my bank account
03.07.2022 Trustpilot Other
Scam Casino!!! DO NOT PLAY HERE GUYS YOU WILL GET SCAMMED SO HARD!
Scam Casino!!! DO NOT PLAY HERE GUYS YOU WILL GET SCAMMED SO HARD!

How the risk index is calculated and how complaints are labelled — the method behind this section.

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