SambaSlots Casino— player complaints: 16 in English

I cannot recommend Samba Slots based on my personal experience.Several months ago, I submitted a formal GDPR (Article 15) Subject Access Request asking for a copy of all personal data the company holds about me. Despite multiple follow-ups and even a final deadline, I still have not received the inf

The player from Italy successfully completed KYC verification but faced a 15-day delay in receiving his €40.61 withdrawal. After contacting customer support for an explanation, he learned that his account had been closed without clear reasons, leaving him unable to access the site or withdraw his funds. We reviewed the casino’s evidence and concluded that he had not successfully completed the KYC verification process, so the complaint was rejected. The account blockage was upheld because the casino reported a breach of its terms and conditions, and no payout was awarded.

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Very bad casino, reffering to a complaints but never replying, have sent 40 emails over the year but no responses.If you ask the livechat to take a look into the ticket they will not reply.

I have had 225 euro deposited over the time but never withdrew and I just wanted to play, my account was kyc verified and had 165 euro in balance but sambaslots.com just closed the account & scammed me.Edit:These guys reply is copy paste as you can see it says Hello Prox where as there's another rev

Won 3rd place in Weekend live tournament and instead of paying out they blocked my account and confiscated winnings.They have no explanation at all why they did this. Their reply was internal decision.This is straight up scam and casino should be closed this second before other people lose their mon

My account with balance 110000 euro(one hundred ten thousand euro) was closed without any explanation. Be careful if you choice to make deposit here.Trustpilot I can send you screenshots, if sambaslots will try to remove this review.

Unfair Practices – Winnings Cancelled Without JustificationI am extremely disappointed with my experience on SambaSlots. After playing fully within the rules and with very small bets, the casino cancelled my entire balance without a valid explanation.Here is exactly what happened:I made only three m

I made a deposit of €40 and was charged €44. On the deposit page it clearly says that no fees are applied, yet they took a 10% commission without any warning.I already knew they were using external payment providers, and the support simply confirmed this, but did absolutely nothing to help or to ref

So basically this site is a scam, When you first deposit ur going to get 2 options, can you either get their welcome bonus so that can add extra balance to your account so can’t withdraw. Or you can say no to the bonus like I did and only play whit the money I deposit, the problem is this site for s

I lost a lot of money on this casino. almost €4000 in 1 week. I withdrawed €700 more then 4 days ago, but it is still pending because they say they havent received my money. because i came on the chat every day asking about the status update, now they have closed my account!!!! i feel really hopeles

My account closed directly , without any information. I won 200 euro, with my own bankaccount. Yes, they real wrong, when I make a deposit always visible my bankaccount and the account under my husbands name, and they have seen that accountnumber, and they hide theirselfs after that account. But I h

Can not make more stars for review. Casino has a lot of big problems.Very low withdrawal limits (casino accept 1k,5k,10k deposits peer day), but for withdraws only 4k day/10week/20monthsVery important, that withdraws are not fast. Even with such low limits, the casino cannot withdraw according to th

Please do not play here. No respond on mails and always act like they care as responds to reviews, saying they’re very sorry and that the customer is their number one priority, but they do nothing to back it up. They avoid taking responsibility and do not want to solve any issues they caused. And af

Says live chat on casino guru but no where to be found on site and support dont respond to emails my opinion stay away

After 1 small payout, you will never hit a bonus, you will never be able to have fun.its a scam.