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Planet 7 — player complaint #66260, 2017-09-22: withheld payouts

Planet 7: a player complaint filed on 2017-09-22, about withheld payouts, 1,000 USD in dispute, status — resolved. Published on CasinoReviews. One of 47 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2017-09-22 CasinoReviews Withheld payouts Resolved

Planet7 - Delayed or no payment

Hello my name is [EDIT]. I won a $1000 in August at Planet 7 casino. Everything have been approved, but they still haven't sent me what I won and still giving me the run-around when I chat. They never answer the phones. It take them a second to take the money off your card. I requested a withdrawal from them last year in September only to find out they put the money back on my account cause they claim they couldn't contact me which is a lie. They never called or sent a email. I won the money so I should be paid in a timely manner and he is 8-14 days. Thank you for your time

Complaint data

Case number
#66260
Filed
2017-09-22
Status
Resolved
Category
Withheld payouts
Disputed sum
1,000 USD
Place among complaints about Planet 7
36 of 47 by date, newest first
Source
CasinoReviews — original ↗
Text
117 words, as published

All 47 English-language complaints about Planet 7 — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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