Planet 7 — player complaint #66326, 2017-08-04: withheld payouts
Planet 7: a player complaint filed on 2017-08-04, about withheld payouts, 7,440 USD in dispute, status — resolved. Published on CasinoReviews. One of 47 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I have a withdrawal in process for several months. I have negotiated all the approvals and all the documentation received and approved. The withdrawal is apparently waiting on finance department. I have asked for the withdrawal to be escalated 5 times, and after 4 requests; I am now getting consistent evidence that finally it has been escalated, but that has now been 3 weeks. So it's taken 3 months to get to this point and now it appears I can do nothing to move it forward. Ever contact asks for patience and " everyone will get their money " At my wits end with this. My advise is to avoid Planet7 - there are tons on legitimate online casino out there! Please any help in retrieving funds would be appreciated.
