Parimatch: 506 complaints filed in English across 3 platforms, disputed sums $21,717 · 168,270 INR and 3 more currencies. Most of them are about withheld payouts (65%). Risk index 31.1. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.
Status unknown 473
Closed, no outcome 14
Resolved 10
Rejected 9
Sources
Trustpilot 473CasinoReviews 27LCB.org 6
Complaints by month
10
12
01
02
04
07
08
09
10
Questions and answers
How many complaints are there about Parimatch?
The English-language record holds 506 complaints from 3 platforms; 473 carry no status from the platform. The latest one is dated 2026-10-07.
Does Parimatch resolve complaints?
Of 33 complaints where the platform recorded a status, 30% were resolved, 0% remain open and 27% were rejected as groundless, 42% were closed without an outcome. Withheld payouts account for 61% of them.
What do players complain about?
Mostly withheld payouts — 65% of cases, then other (25%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 506 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 31.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 506
03.09.2026TrustpilotOther
"Stop playing these cheap scripted…
"Stop playing these cheap scripted dramas. This is a typical fraud and scam website. Your support team and emails always copy-paste the exact same useless dialogue. I have already provided every single document, bank statement, and proof multiple times, but your 'higher department' does absolutely nothing except eat people's money.I am not interested in sharing my account ID with fraudsters anymore. I have already filed a formal Chargeback and fraud dispute with my bank, and my bank is recovering my 10,000 INR from you. Everyone reading this, beware: this is a total scam platform where deposits decline but money disappears from your bank account!""UPDATE (Response to Parimatch):Stop posting your standard, useless copy-paste replies to trick the public! I have already provided my Parimatch ID (650908047) and all evidence multiple times via email and live chat, but your team simply blocked me and ran away from the conversation.This is a massive illegal operations network. Although online betting is heavily restricted and banned in India, platforms like Parimatch are openly exploiting innocent people. They are using illegal 'Mule Accounts' (rented third-party bank accounts) to route and cycle public money out of the country. This is pure financial fraud and money laundering.I have already filed a formal fraud and chargeback dispute with my bank to recover my funds through legal channels. I urge EVERYONE who has been cheated by this platform to immediately contact their respective banks and file a chargeback dispute! Do not let them steal your money. I will not rest until this illegal network is fully reported to the cyber crime authorities to shut down their operations completely."
03.09.2026TrustpilotOther
Money not deposited from 4 months
My issue has not been resolved for the past 4 months. The money was deducted from my bank account, but the deposit was never credited to my Parimatch account.I have followed up more than 100 times and have already provided everything you asked for, including my bank statement, payment proof, and all the necessary details. Still, the only response I keep receiving is that “the team is working on it.”It has been 4 months now. How long am I supposed to wait? Nobody seems to care about my issue or the money I have lost.This is extremely disappointing and unacceptable. Based on my experience, I would strongly advise others not to deposit money on this platform.Please credit my pending deposit to my Parimatch account immediately or provide a clear resolution. I have waited long enough.
03.09.2026TrustpilotWithheld payouts
Over 1 year but no one help from…
Over 1 year but no one help from parimatchDeposit fraud in Parimatch player id 688464068 M. 7015466623Ticket id #3206248530/08/2025Ticket id #3661752920/09/2025Ticket id #3683803321/09/2025Ticket id #4402155513/01/2026Ticket id #6654720027/02/2026Ticket id #7957973428/02/2026Ticket id #79636748No response from customer supportOver 12 months no refund no amount credit in parimatch wallet
02.09.2026TrustpilotGame fairness
Fraud hai maine deposit kiya 6000 but…
Fraud hai maine deposit kiya 6000 but game me failed dikha diya
02.09.2026TrustpilotOther
Mera deposit amount 02/08/2026 ko 500…
Mera deposit amount 02/08/2026 ko 500 deposit kya tha avi tak gaming id me add nahi hua he ap log bahut scam karte hee
02.09.2026TrustpilotVerification
My game I'd 228601368
My game I'd 228601368I put money in game 1200o after long investigation from there side they can't find my money Someone else use my utr N now I can't do anything They keep asking for bank confirmation letter Even after sending all information like bank details and statement they are not ready to accept they just eat my money n someone use the utr I share And in the end they remove my game verification
02.09.2026TrustpilotWithheld payouts
Ticket ID-127346620
Ticket ID-127346620, Game ID-936749744,I am a VIP Player but Deposit and Withdrawl always Declined Previously but short out every thing now my Rs. 10,000 from 19/08/2026 stuck and they always resolved my ticket without reverse my amount back to my Account.. They all are theft your money pls dont play in this sites, There is no one who care of your money
02.09.2026TrustpilotWithheld payouts
It’s been 1 month now (1st aug2026)…
It’s been 1 month now (1st aug2026) still I hv not received 10k withdrawal amt dose it tks so much time to review the payment details I guess this app is started to scam now I dnt have any hope I’ll receive the payment in my bank …. I hv stop using this application now
02.09.2026TrustpilotWithheld payouts
Withdrawal sucessful in parimatch but money not received in bank account
Parimatch id - 937434561Amount - 14000/-Date - 07/08/2026Time - 19:08Withdrawal - bank transfer Ticket - 123735983It's been 26 days till now they didn't resloved my ticket, guys don't play in parimatch if win also they will won't pay u r winning to u bank account, They are frauds now a days I am playing in parimatch for 8 years , from fews months I faces many issues for withdrawal amount, it will show successful in parimatch and money will not credited to bank account ,Guys tell all u r friends to close there parimatch account, then they will understand the value of players
01.09.2026TrustpilotOther
)🚨 WARNING
)🚨 WARNING! PARIMATCH IS A SYSTEMATIC MASSIVE FINANCIAL SCAM! 🚨Never trust Parimatch! They are running a well-organized scam to steal huge amounts of money from unsuspecting users. I have lost a massive amount of money over multiple failed and blocked transactions on this fraudulent platform.Massive Deposit Fraud: When you deposit large sums, the money is instantly deducted from your bank but shown as 'Declined' on Parimatch. Your hard-earned money vanishes into their pockets forever.Illegal Withdrawal Blocks: Even if you manage to win, you can never withdraw your funds. They will freeze your account and withhold your lifetime winnings without any justification.100% Rigged & Scripted Games: Every single game on this app is completely fake, manipulated, and rigged to guarantee that users lose everything.Fake VIP Support & Harassment: They drag you into endless loops asking for Bank Statements and UTR proofs. Even after providing everything repeatedly, their automated system gives the same scripted replies for months to delay and steal your money.This is absolute cyber fraud and financial terrorism! I have already initiated a chargeback/dispute with my bank and reported this entire scam network to the Cyber Crime Cell. Save your money and ban this cheating company!
01.09.2026TrustpilotWithheld payouts
No stars should be given same story there…
No stars should given same story there taking money and not depositing the funds to account simply time passing they r robbing peoples money they just playing mind games with people
01.09.2026TrustpilotGame fairness
Everybody please don't trust parimatch…
Everybody please don't trust parimatch it's fake if you want weast your money then it's ok but if you want to play trusted gaming then please don't use parimatch now a days my family is broken because so many money I lose this is also only diposit not playing everybody please believe me now a days I am homeless using parimatch online gaming platform.
01.09.2026TrustpilotWithheld payouts
Mere account me bhi payment nahi ayi…
332203959 I'd no Mere account me bhi payment nahi ayi hai 9000₹ 11/8 se ab kisi help center me baat karte hai to bolte hai process me hai itna timeline todi lagti hai ab parimatch b ford ho gaya hai fake payment ati hai warna payment nahi ati hai
31.08.2026TrustpilotBonus terms
Dear Parimatch Support,
Dear Parimatch Support,I deposited ₹6,000 into my account and started playing using my own deposited funds. During this time, a bonus was added to my account automatically without my request or confirmation, and it was showing in my main balance.I played with my deposited amount of ₹6,000 and won ₹29,500. However, the entire amount has now been deducted because of the bonus conditions.I never requested or intentionally accepted this bonus. It was added to my account by your system. Therefore, I kindly request you to review my account and, at the very least, refund my original ₹6,000 deposited amount, as this was my own money and I did not request the bonus literally you guys are fraud and game id:219723696
31.08.2026TrustpilotOther
I have never seen a scam betting…
I have never seen a scam betting website like Parimatch in my entire life. I made multiple deposits, some of which haven't even credited yet. My last deposit was 1,286, which still hasn't been added. The worst part is that these idiots have now disabled the support option for my ID. Play anything else you want, but never play on a stupid website like Parimatch.
31.08.2026TrustpilotBonus terms
SCAM SCAM SCAM SCAM SCAM SCAM
PROBLEM WITH LITERALLY EVERYTHING, AND THE BEST PART IS THAT BIRTHAY BONUDS IS 25 FREE SPINS 0,20E EACH AFTER YOU LOST TEN OF THOUSANDS OF EUROS XDDD FKNG SCAMMY SITE WISHING ALL OF THEM REALLY BAD THINGS IN LIFE
30.08.2026TrustpilotWithheld payouts
Withdrawal issue
Withdrawal issue – ₹19,000 still not receivedI am extremely disappointed with my experience with Parimatch. I have three withdrawals totaling ₹19,000 — ₹4,000, ₹5,000 and ₹10,000 — that I still have not received in my bank account.The withdrawals are showing as processed/successful on my Parimatch account, but the money has not been credited to my bank account. I have already provided the requested bank statements and transaction details to their support team for verification.Despite repeatedly contacting support, I am only receiving replies saying that the matter is “under review by the payment team” and asking me to wait. No clear resolution date or proper payment confirmation has been provided.If the withdrawals have genuinely been sent, Parimatch should provide the UTR/payment reference numbers and complete transaction details so my bank can trace the payments.I hope Parimatch resolves this quickly and credits the ₹19,000 that is still outstanding. Until this is resolved, I cannot consider my withdrawal experience satisfactory.Please investigate this urgently and provide a clear resolution instead of another generic “please wait” response
30.08.2026TrustpilotWithheld payouts
Do not fall for Parimatch’s scripted…
Do not fall for Parimatch’s scripted support responses. This platform is running a systematic financial scam where they take your deposits instantly via UPI, mark them as "Processing" or "Failed," and then permanently withhold your money.Even after providing clear payment receipts, valid UTR numbers, and official bank statements, their support team simply sends copy-paste responses telling you to "wait 3 business days" or "contact your bank." When you do everything they ask, they just cycle back to the same automated scripts without refunding a single rupee.Here is the exact record of funds they are currently withholding from my account (User ID: 354327298):25/08/2026: ₹1,000 (UTR: 612845383563) to vikassharma@mairtel16/08/2026: ₹550 (UTR: 622803694791) to 247x84v770@mairtel13/08/2026: ₹1,000 (UTR: 622509563495) to gpay-12204656697@okbizaxis28/07/2026: ₹390 (UTR: 211860446636) to gpay-12209610801@okbizaxisTotal Stolen Amount: ₹2,940They block users on social media when exposed and use telecalling numbers (+447059761859, 01204222272, +918065823416, +919531781041, +918065824303, 7395866858) to manipulate customers.All documentation, bank statement proofs, and email delay trails are now filed with the National Cyber Crime Reporting Portal (1930) and NPCI payment gateway fraud departments (Airtel Payments Bank & Axis Bank) to freeze their merchant VPAs. Stay far away from this scam!User ID: 354327298Name: Hem Chandra Palariya
30.08.2026TrustpilotWithheld payouts
User ID 995368726
User ID 995368726This is not fake Review my experience Dear VIP Management & Support Team,I am writing this email to inform you that I have now completely seen through your deceptive tactics regarding my pending ₹4,000 deposit (Ticket #126644322, UTR: 623214194086).After enduring 10 days of absolute hell over a single deposit, I thoroughly investigated customer reviews on Trustpilot. The findings are appalling—there are countless unresolved cases spanning over a year where users are facing the exact same deposit and withdrawal issues. Your support team sends every single victim the same copy-paste script claiming "we are working on this issue," "escalated," and "top priority," yet nothing ever gets resolved.It is now completely clear to me that this is a fraudulent pattern designed to trap users' hard-earned money and stall until they lose hope.Account & Transaction Details:User ID: 995368726Ticket ID: #126644322Transaction Date: 20th August 2026Amount: ₹4,000 INRMerchant Account: MATRI ARCH TRADES PRIVATE LIMITEDUTR: 623214194086I am done receiving your generic templates. Consider this my final communication. I am immediately initiating an official Fraud & Chargeback Dispute through my bank and filing a complaint with the NPCI, holding MATRI ARCH TRADES PRIVATE LIMITED liable for fraudulent transaction practices. I will also be sharing my evidence on Trustpilot and other public forums to warn other users against this platform.User ID: 995368726
30.08.2026TrustpilotWithheld payouts
464300221 my id mene 25/08/2026 ko or…
464300221 my id mene 25/08/2026 ko or 29/08/2026 ko deposit Kiya tha jo ki mere account me abhi tak nhi aaya