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Parimatch— player complaints: 506 in English

506 Complaints
112▼ Last 30 days · was 203
0 Unresolved
4.6168353020486d Last complaint
31.1 Risk index
30% Resolved · of 33 with a known status
61% Withheld payouts among those
$21,717 · 168,270 INR · €53,884 +2 Disputed sums

Parimatch: 506 complaints filed in English across 3 platforms, disputed sums $21,717 · 168,270 INR and 3 more currencies. Most of them are about withheld payouts (65%). Risk index 31.1. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.

What players complain about

Withheld payouts 65% 328
Other 25% 127
Verification 4% 22
Game fairness 2% 12
Account blocks 2% 9
Bonus terms 2% 8
Status unknown 473 Closed, no outcome 14 Resolved 10 Rejected 9

Sources

Trustpilot 473 CasinoReviews 27 LCB.org 6

Complaints by month

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07
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10

Questions and answers

How many complaints are there about Parimatch?

The English-language record holds 506 complaints from 3 platforms; 473 carry no status from the platform. The latest one is dated 2026-10-07.

Does Parimatch resolve complaints?

Of 33 complaints where the platform recorded a status, 30% were resolved, 0% remain open and 27% were rejected as groundless, 42% were closed without an outcome. Withheld payouts account for 61% of them.

What do players complain about?

Mostly withheld payouts — 65% of cases, then other (25%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 506 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 31.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 506

26.08.2026 Trustpilot Withheld payouts
Waiting for My Own Money Hurts
My experience with Parimatch has been extremely frustrating, disappointing, and mentally exhausting. My withdrawal has been pending for more than 3 months, and despite sending countless emails, follow-ups, screenshots, bank statements, and every document requested from me, I am still waiting for a proper resolution.After months of continuously contacting support, tickets were finally raised, but even after waiting further, there has been no clear solution or refund. It is incredibly frustrating to have to repeatedly request the release of my own money and keep explaining the same issue again and again.Parimatch ID: 288197792Ticket Numbers: #125761518 | #125761714As a customer, I never expected such a long delay and such a stressful experience. I am genuinely exhausted and frustrated by this entire situation. I respectfully request the Parimatch team to give this matter urgent attention, provide a clear update, and resolve my pending withdrawal without any further delay.Please understand how difficult and unfair it feels to wait for months for your own money.
26.08.2026 Trustpilot Withheld payouts
Withdrawal was successful in parimatch but money not received in bank account
Parimatch id - 937434561Amount - 14000/-Date - 07/08/2026Time - 19:08Withdrawal - bank transfer Ticket - 123735983Does your parimatch support team is uneducated, I created my ticket 123735983 for withdrawal money not received in bank account but showing successful in parimatch, it's been 20 daysMost worst website and support team don't play in parimatch guys ,tell your friends also , we all should close our parimatch accounts permanently then they will understandToday I am closing my parimatch account 1 ⭐ also useless to give them because there no proper agent to reslove our issue
26.08.2026 Trustpilot Withheld payouts
Made two deposit
Made two deposit , the money on my account is debited but i haven't received any money in my parimatch account, it was on 7th August 5000 and 2500 , when i contacted parimatch support they told me to provide all the documents like utr , bank statement and all the prove needed I send them all the prove needed but still than they will give so many excuses like we have not received the money and some bull shit like that CREATING A TICKET EMAILING i did all of this ...but at this point I'm done , i came here to tell that lets all together boycott this scam apps and all the scam employees
25.08.2026 Trustpilot Other
Dear Support Team,
Dear Support Team,My member ID is 411821701. Please find the details of the missing deposits below:1. Amount: 2000 INR Date & Time: 25 Aug 2026, 10:58 PM UPI Reference Number: 3132487909312. Amount: 2200 INR Date & Time: 26 Aug 2026, 12:18 AM UPI Reference Number: 988652865625Please credit these amounts to my account as soon as possible. also payment screenshot shareRegards,Rahul Bhavsar
25.08.2026 Trustpilot Withheld payouts
Unresolved Withdrawal
Unresolved Withdrawal – 25 Days Pending (User ID: 839651090)​Review Body:I requested a withdrawal of ₹15,000 on August 3, 2026. On the platform, the status shows "Withdrawal Successful," but the funds have not been credited to my bank account.​It has now been 25 days, and despite sending over 25 emails and raising multiple support tickets, I have received no proper assistance or resolution from customer service.​Account ID: 839651090​Withdrawal Amount: ₹15,000​Date of Request: August 3, 2026​I request the support team to review this transaction immediately and either release the funds or provide a valid UTR/RRN reference number so my bank can track the payment.
25.08.2026 Trustpilot Withheld payouts
My ₹3,000 is stuck again today
My ₹3,000 is stuck again today. This has happened before too, and more than ₹10,000 has been stuck in the past. I tried contacting customer support several times, but I haven’t received any response. This feels like a scam.
25.08.2026 Trustpilot Withheld payouts
Repeated Uncredited Deposits – User Funds Constantly Withheld
WARNING: Parimatch Withholding Multiple Deposits | Financial Fraud Report | Account ID: 354327298​I am updating my review to highlight a continuous pattern of fraudulent deposit handling by Parimatch. Multiple deposits have been debited from my bank accounts via Paytm UPI, but Parimatch fails to credit the wallet or process refunds.​Details of Uncredited Deposits (Account ID: 354327298):​25 Aug 2026: ₹1,000 (UTR: 612845383563) paid to vikassharma@mairtel – Stuck in "Processing".​16 Aug 2026: ₹550 (UTR: 622803694791) paid to 247x84v770@mairtel – Uncredited.​13 Aug 2026: ₹1,000 (UTR: 622509563495) paid to gpay-12204656697@okbizaxis – Acknowledged as failed by support, but refund still not issued.​Total Uncredited Deposits: ₹2,550​Money is deducted instantly from the bank, but the platform keeps transactions on "In processing" indefinitely. Support provides automated responses without resolving the tickets.​All payment receipts and UTR proofs are compiled for submission to the National Cyber Crime Reporting Portal (1930) and bank merchant fraud departments.​Name: Hem Chandra PalariyaUser ID: 354327298
25.08.2026 Trustpilot Withheld payouts
Parimatch is Fraud and looting Indian customer
I request to all my Indian friends not to play in parimatch. As a player I have referred to one of my friend whose name is Sushree Dalai (Lippi Dalai)( ID - 484280000 ). She made a payment on 22nd July 2026 of 20k to Baburam and 5k to Abhishek Gym and ticket ID is 119649436.She made two payments on same date 50k and 20k to Baburam, were 50k got deposited to Parimatch account but 20k decline by parimatch and 5K to Abhishek gym is also declined but transaction was successful as payment done Via UPI.I saw her chats with Parimatch where CC people are just fooling her around and making her to get initially bank statement, transaction proof slip, but after 27 days they are asking Bank letter with logo etc etc.Friends Parimatch is totally a fraud organisation and involved in hawala transactions,, Indian government has already seized 110 CR of Parimatch last year that is with available in Google. Parimatch will demand each and everything related to customer deposit slip transaction status, bank statement but they will never provide their payment partners bank statement because Parimatch will come to know if they provide their payment partners bank statement then Parimatch will get exposed.My friend Sushree Dalai(Lippi Dalai) has already provided her bank statement of HDFC and PNB with transaction successful slip to their email ids but still they are asking Bank letter via chat to CC ppl.I have no idea why bank statement they are not accepting and Parimatch want Bank letter.. Their is no sense for asking Bank letter as already provided Bank statement.My friend Sushree Dalai(Lippi Dalai) has posted a review on Trustpilot where she has received a reply from parimatch stating that Parimatch will re investigate her issue but after getting that reply from Parimatch in Trustpilot again my friends message to do Parimatch CC people but still they are asking Bank letter and she told that she has provided her Bank statement with transaction successful slip but still they are just doing copy paste of their questions and answers.Friends please be aware with this scam of pari match and I request you soon report to 1930 Indian cyber security cell also email to Indian cyber security cell CC to Cyprus securities cell about Parimatch.Our indian government has a collaboration with Cyprus government were Indian government is saving Cyprus government from Turkey.It is very sad for me that I made one of my friend to play in Parimatch and this company is involved in huge fraud and dispute. Friends my request is to post your reviews on their brand partner sites so that their brand partners will come to know about this organisation.Parimatch i never thought that you ppl are just sitting around and looting Indian customers.Your(Parimatch) reviews are showing what kind of system you have and everyone is getting harassed with your pathetic process and Customer Care also everyone is getting same kind of reply from your end.You are such an old organization and these kind of frauds and dispute will surely again will be handled by our Indian Government.Also it's true that I also faced these issue but my issue got resolved after posting my reviews at your brand partners sites also reported to Indian and Cyprus govt. once... You can check the history.Rohit SinghID -962356090
25.08.2026 Trustpilot Withheld payouts
This app is fake the deposit failed and…
This app is fake the deposit failed and they not give me deposit they tell that upi id has not shown this is not my issue I have done my payment
25.08.2026 Trustpilot Withheld payouts
ID 516565540
ID 516565540Still you people are searching for my deposit refund.. it’s s shame waiting for you people to reply.. better accept the truth that parimatch customer service is useless and let solve the issue
25.08.2026 Trustpilot Withheld payouts
Sir mera ek deposit issue hai jisko…
Sir mera ek deposit issue hai jisko 17.07.2026 ko aaj 40 din ho chuka hai jiska ticket no 117763682 hai ye case jis agent ke pass hai wo 40 din hone ke bad bhi abhi tak mera deposit issue solve nahin kiya hai na hi Paisa abhi tak wapas aaya Hai
24.08.2026 Trustpilot Other
My winning amount not showing i am…
My winning amount not showing i am deposit 1000 i am winning 12000 not showing this one app only ₹10 give me where are you my amount is going
24.08.2026 Trustpilot Other
Parimatch is fraud
Parimatch is fraud Parimatch giving withdraw from suspicious account and when you get amount in your bank account Cyber crime police hold and freeze your account and file a cyber crime case against you This happen with me so beware from parimatch
24.08.2026 Trustpilot Other
Best betting website I have encountered…
Best betting website I have encountered till date,Everything works smooth. But still needs improvement in customer support. Should replace bot with real humans...
24.08.2026 Trustpilot Withheld payouts
Mere kafi payment deposit nhi ho paye…
Mere kafi payment deposit nhi ho paye 1 under process 2 aapke 3 घंटे ho gye3 failed hone par ticket banao4 ticket ke 3 din ka आश्वासन5 fir bhool jao apna payment फिर इस गेम बैन kyu karte hai India seमेरा एक 🌟 देने मन नह है
24.08.2026 Trustpilot Withheld payouts
You are fake company just to fool…
You are fake company just to fool people. My lot of transactions are stucked. Player id 33980312923 aug 2026, amount 5000. 23:11 pm23 aug 2026. Amount 500.00 22:10 pm
24.08.2026 Trustpilot Other
This is a money laundering site.
This is a money laundering site.They use your money to terrorism and narcotics. Don't play on this platform.
24.08.2026 Trustpilot Withheld payouts
3 deposits are pending 2800,4000 and…
3 deposits are pending 2800,4000 and 5000, waiting for more than 10 daysNo response from their sidewill never play again
23.08.2026 Trustpilot Withheld payouts
Customer I'd:532110795
Customer I'd:532110795Ticket:107070264--- I was added 7k amount but it's not reflecting I was raised a ticket there are taking one month time issue not resolved and update is please contact your bank Ticket:117949678-- this one also sameI was added 7k amount but it's not reflecting I was raised a ticket there are taking one month time issue not resolved and update is please contact your bank Ticketnumber:120707887-- withdrawal 3165 amount app showing success but amount not reflecting my account with out resolution closed the incidentNote: I extremely requested each and every one who is playing parimach they are doing fruad looting the mny from customers. They are using too mny UPIIDS ONCE AMOUNT FAILED IT'S NOT REFETECYING TO YOUR ACCOUNT OR PARIMACH ACCOUNT THE AMOUNT CREDITED IN PARIMACH OWNERS ONLY
23.08.2026 Trustpilot Withheld payouts
Sir mera ek deposit issue hai jisko 40…
Sir mera ek deposit issue hai jisko 40 din ho chuka hai jiska ticket no 117763682 hai ye case jis agent ke pass hai wo 40 din hone ke bad bhi abhi tak mera deposit issue solve nahin kiya hai na hi Paisa abhi tak wapas aaya Hai agar ab 1 ghante Mai mera deposit issue solve nahin kiya Gaya to social media ke har platform per Twitter YouTube telegram har jagah per main parimatch ki chori upload kar dunga

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