Parimatch: 506 complaints filed in English across 3 platforms, disputed sums $21,717 · 168,270 INR and 3 more currencies. Most of them are about withheld payouts (65%). Risk index 31.1. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.
Status unknown 473
Closed, no outcome 14
Resolved 10
Rejected 9
Sources
Trustpilot 473CasinoReviews 27LCB.org 6
Complaints by month
10
12
01
02
04
07
08
09
10
Questions and answers
How many complaints are there about Parimatch?
The English-language record holds 506 complaints from 3 platforms; 473 carry no status from the platform. The latest one is dated 2026-10-07.
Does Parimatch resolve complaints?
Of 33 complaints where the platform recorded a status, 30% were resolved, 0% remain open and 27% were rejected as groundless, 42% were closed without an outcome. Withheld payouts account for 61% of them.
What do players complain about?
Mostly withheld payouts — 65% of cases, then other (25%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 506 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 31.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 506
17.08.2026TrustpilotWithheld payouts
Very disappointed with my experience…
Very disappointed with my experience with Parimatch. I made a ₹15,000 withdrawal through UPI to my bank account, and the withdrawal was marked as “Completed” on my Parimatch account. However, even after 29 days, the money has still not reached my bank account. I contacted Parimatch customer support multiple times and also sent them an email explaining the issue, but I have still not received a proper resolution or a clear response. I have asked them to provide the UPI UTR/RRN or proof of payment so that I can verify the transaction with my bank, but I have not received the information I need. It is extremely frustrating to see a ₹15,000 withdrawal marked as completed when the money has not actually reached my account. The lack of communication and customer support has been very disappointing. I am posting this review to share my experience and hopefully get a proper response from Parimatch. I simply want them to provide valid proof that the payment was actually transferred or resolve the missing withdrawal and ensure that my ₹15,000 is credited back to me. Parimatch User ID: 226503179.
17.08.2026TrustpilotWithheld payouts
Such a pathetic service.
Such a pathetic service.Amount got deducted everytime but not credit to your game account customer support is also poor quality don't waste your money and time here
17.08.2026TrustpilotWithheld payouts
I have deposited RS.1500 on 16/09/2026
I have deposited RS.1500 on 16/09/2026Yesterday And I have deposited RS.1500 on 17/09/2026 today, Both of the amount still not credited to my Wallet and I raised the ticket also it's still not credited. And here before I have raised for 1000 before 15 days it also still not credited. Is the not a legit one to process no refund or no wallet credit happens. I want my all money back today itself I don't want to wait again and again. I have attached payment receipt belowParimatch ID - 161146744
17.08.2026TrustpilotWithheld payouts
My batting id 109368520
My batting id 109368520My multiple diposit still not reflected more than one week
17.08.2026TrustpilotOther
Pending Deposit!
I made a deposit on the 13th of August around 12.47 am of Rs. 500, and the deposit showed as pending. I waited for a while, as generally it reflects within 5-10 mins but its been almost 5 days now, and the status still shows pending when i try to contact support. My transaction ID is 622596846820. Please look into the same and do the needful.
16.08.2026TrustpilotWithheld payouts
Hello Parimatch Support,
Hello Parimatch Support,My withdrawal is showing as “Successful/Completed” in your system, but the amount has still not been credited to my bank account.I have checked my bank account/statement, but there is no incoming transaction for this withdrawal.Please provide me with the following details so my bank can trace the payment:• Transaction/UTR/Reference number• Exact date and time of payment• Payment provider/gateway used• Payment transaction ID• Proof/confirmation that the payment was actually sent to my bank accountIf you are unable to provide a UTR, please provide the official payment transaction reference or payment confirmation from your payment provider.Please do not mark the withdrawal as successfully completed without providing a traceable payment reference.Kindly investigate this with your payment provider and confirm where the funds were sent.There 3 withdrawal 2900 ₹ ,3000₹ ,5728 ₹Thank you.
16.08.2026TrustpilotOther
Sir mera ticket no 117763682 hai humne…
Sir mera ticket no 117763682 hai humne 17.07.2026 ko 6000 rupaye deposit kiya tha par Paisa abhi tak mere parimatch account mai nai aya hai our mere bank account se kat gya bhi gya hai mera parimesh batting account no 430148858 ye hai jis agent ke pas mera case 117763682 no hai wo agent 15 din online hi nai aya hai our ab 3 din se online bhi a rha hai to mera case solve nai kar rha hai
16.08.2026TrustpilotGame fairness
468392719
Player id : 468392719- first : company suspended my tickets and now are under review for 1095 days ( 2 months till now nothing changed ) they put on suspended tickets only winning tickets and they dont give expletation except telling is "under investigation" and have the right to ask for odd 1 after 3 years They can suspend your games when they want and you like a player can't do anything- second : after playing a lot of money and get near vip status they freeze the bonus / vip / tournament system and they don't give expletation for anything just says its rule 3.4 in T&S that i never broke .In the end the result is that they do what they want and they give 0 reasons and as always if win you don't take the money if lose you lose the money For me is kind of scammers that allow you to play a bit then they shut you down.
16.08.2026TrustpilotWithheld payouts
Parimatch Deposit Issue
Parimatch Deposit Issue – ₹29,999.74 Still Not CreditedI am extremely disappointed with my experience with Parimatch.I made two successful UPI payments using the payment details provided by Parimatch, but the money was never credited to my Parimatch wallet and has still not been refunded.Transaction 1 – 18 June 2026 • Amount: ₹19,999.74• Time: 07:19 AM• Paid to: PARMJEET SINGH• UPI ID: boim-720078016177@boi• UTR: 446769474011• PhonePe Transaction ID: T2606180719140231324611Transaction 2 – 28 June 2026 • Amount: ₹10,000• Time: 08:10 AM• Paid to: SOFIKUL ISLAM• UPI ID: paytm.s2eqo1p@pty• UTR: 595678206532• PhonePe Transaction ID: T2606280810113695278082Total Amount: ₹29,999.74Both transactions clearly show “Transaction Successful” in PhonePe.It has now been almost 2 months, yet my money has neither been credited to my Parimatch wallet nor returned to my bank account. Every time I contact support, I receive the same generic response that their team is “checking” or “investigating” the matter.This is my hard-earned money. I have already provided the transaction proofs and all required details. I do not need another generic reply.Parimatch, please give me a clear answer: By what exact date will my ₹29,999.74 be credited or refunded?I am posting this review based on my actual transaction records and experience. I expect Parimatch to resolve this matter immediately.
16.08.2026TrustpilotWithheld payouts
I was added 2 payments to one is 2k and…
I was added 2 payments to one is 2k and another one is 5k amount iwas debited my account still its not reflected my parimatch account what happen now a days to parimatch account
16.08.2026TrustpilotWithheld payouts
Parimatch id 937434561, withdrawal sucessful in parimatch but amount not received in bank account
Parimatch id - 937434561Amount - 14000/-Date - 07/08/2026Time - 19:08Withdrawal - bank transfer Ticket - 123735983It's been 10 days till now my withdrawal ticket was not taken by any of parimatch support team, they blocked same amount 2 times , 1st time for 19 days and 2nd withdrawal 10 days and counting Guys everyone should close this parimatch account permanently then they will understand value of customers , I will wait for another 5 days if they didn't resloved I will close my parimatch account completely, I am playing in parimatch for 7 years , now time to quit this website completely Parimatch and payment providers are simply looting money from players deposit and withdrawal if my guess is correct in few days they will close there parimatch website , before they done everyone should quit parimatch
15.08.2026TrustpilotWithheld payouts
⚠️ Extremely disappointing experience…
⚠️ Extremely disappointing experience with Parimatch – ₹18,000 in withdrawals still not receivedI am extremely disappointed with my experience with Parimatch.I have three withdrawals totaling ₹18,000 that have not been credited to my bank account:• ₹3,000• ₹5,000• ₹10,000The withdrawals are showing as successful/approved on Parimatch, but the money has not reached my bank account.I have contacted Parimatch Support multiple times. Every time, I receive another response saying that the payment team is reviewing the issue or asking me to wait. I have cooperated fully and provided the requested bank statements and supporting documents, including the statement showing that these amounts were not received.What is most frustrating is that I am being told the funds were released from Parimatch's side, but I have still not been provided with a clear and verifiable UTR/transaction reference or proof of successful credit for these withdrawals.I am not asking for anything unreasonable. I simply want my ₹18,000 to be properly traced and credited, or to receive clear transaction proof showing exactly where the money was sent.I have provided all the documents requested by Parimatch. Now I expect the company to take responsibility, investigate all three transactions properly, and provide a concrete resolution instead of repeatedly sending generic “please wait” responses.Parimatch: Please resolve my ₹3,000 + ₹5,000 + ₹10,000 withdrawals and provide the corresponding transaction/UTR details.I hope other customers do not have to go through the same frustrating experience.
15.08.2026TrustpilotWithheld payouts
I have deposit INR 3000 made on 2nd…
I have deposit INR 3000 made on 2nd August at 8:41 pm but money not reflected in my betting account still nor refunded in my bank account still ID 194265124Ticket no 121056674Please resolve my ticket and credit my money in my betting account
15.08.2026TrustpilotWithheld payouts
Really good and trusted app but only…
Really good and trusted app but only one mistake many times deposit amount is missing and solve problems in 6 months
15.08.2026TrustpilotWithheld payouts
Lots of my payment are still not…
Lots of my payment are still not resolve by pari match Support team demanding bank statement many time provide but they still asking for the same and said contact to your bank our merchant never received payment also bank demanding merchant statement but Support team decline to talk about this 10000 20000100001000050005000This entry are pending but they doing fraud system about deposit Lots of date entry is pending i can't mention All things also ticket are closed without resolving My id is 805895299
15.08.2026TrustpilotWithheld payouts
SubjectTicket #124765359 Wrongly Closed as "Resolved" | ₹1,000 NOT Credited | User ID: 354327298
Subject: Ticket #124765359 Wrongly Closed as "Resolved" | ₹1,000 NOT Credited | User ID: 354327298Dear Support Team,My support ticket #124765359 was marked as "Resolved" by Calvin, but the amount of ₹1,000 has STILL NOT been credited to my gaming wallet balance.Closing tickets without actually updating the account balance is unacceptable and misleading.Ticket & Transaction Details:Ticket ID: #124765359User ID: 354327298Deposit Amount: ₹1,000.00UTR Number: 622509563495Date & Time of Payment: 13 Aug 2026, 04:58 PMAction Required:Re-open Ticket #124765359 immediately.Manually credit the ₹1,000 to my wallet account 354327298.If this is not fixed immediately, I am submitting this Ticket ID along with my bank payment receipt directly to the National Cyber Crime Helpline (1930) and filing a chargeback against the recipient VPA gpay-12204656697@okbizaxis.Kindly fix this error and credit my balance now.Regards,Hem Chandra PalariyaAccount ID: 354327298
15.08.2026TrustpilotOther
This is a fraud company.
This is a fraud company.There is no support for customer's.
14.08.2026TrustpilotOther
Dear pari match mere account se…
Dear pari match mere account se automatically paise kat gaya 40000 mera parimatch id 536381575 hai or mobile number 7781943261 please help me and return my balance
14.08.2026TrustpilotOther
They are fraudulent and they steal…
They are fraudulent and they steal deposits. There are not real and physical adress to contact. Please don't play here.
14.08.2026TrustpilotWithheld payouts
I have deposited 350 rs it's been more…
I have deposited 350 rs it's been more then 10 days i have shared the screenshot of payment details still it's not responding and my money has not been deposited yet