Parimatch: 506 complaints filed in English across 3 platforms, disputed sums $21,717 · 168,270 INR and 3 more currencies. Most of them are about withheld payouts (65%). Risk index 31.1. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.
Status unknown 473
Closed, no outcome 14
Resolved 10
Rejected 9
Sources
Trustpilot 473CasinoReviews 27LCB.org 6
Complaints by month
10
12
01
02
04
07
08
09
10
Questions and answers
How many complaints are there about Parimatch?
The English-language record holds 506 complaints from 3 platforms; 473 carry no status from the platform. The latest one is dated 2026-10-07.
Does Parimatch resolve complaints?
Of 33 complaints where the platform recorded a status, 30% were resolved, 0% remain open and 27% were rejected as groundless, 42% were closed without an outcome. Withheld payouts account for 61% of them.
What do players complain about?
Mostly withheld payouts — 65% of cases, then other (25%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 506 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 31.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 506
15.09.2026TrustpilotWithheld payouts
Very bad services payment deposit le…
Very bad services payment deposit le lete hai credit nhi krte
14.09.2026TrustpilotWithheld payouts
Player id-632452280
Player id-632452280. Very big problem in deposite section I already pay 16000 but not reflected in account, we send all information via mail but bad responce from team. My one withdrawal of rs 7924 is also pending from last 24 hours
14.09.2026TrustpilotWithheld payouts
I withdrew 12680 rupees from parimatch…
My player id is 878627558 I withdrew 12680 rupees from parimatch and it's been over 8 days , When I withdrew by mistake I entered the wrong IFSC and generally in this case the money is credited back to the account of parimatch but this time it was successfully sent to I don't know whom and how When it comes to bank transfer without the correct IFSC It is impossible to send the money but they have sent it successfully and I have never received it For the past 7 days I have been constantly emailing them regarding the issue but they have not responded with anything concrete just using delay tactics Such scamms should be avoided... And I request others to stay away from these scammers and Parimatch should keep an eye on their payment providers and fine them if these things continue because this is clearly a fraud
13.09.2026TrustpilotWithheld payouts
One of the fradest site in India
One of the fradest site in India, most of the time payments fails and they deduct it from our accounts, simply they are looting Indians money, instead of looting money they can serve theirs sister’s Indian boys
13.09.2026TrustpilotWithheld payouts
Parimatch account me mera decline…
Parimatch account me mera decline deposit abhi tak refund nahi huva .. or 30363 (1 October 2025, 09:34) ka withdrawal mere bank acc me nahi aaya ise bhot mahine bit chuke hai costumer care bhi kuch support nahi karte. Lekin deposit jitna bhi faild hivva yo abhi tak refund nahi huvva . Id 971975046 .
12.09.2026TrustpilotWithheld payouts
Parimatch support team is the worest…
Parimatch support team is the worest support team I ever seen they don't do anything just one thing they know copy paste tamplate you ask whatever they told it will on processing They said same words every time. don't play on parimatch they looting your money my amount of 17000 they have still no solution My id 468391467They created ticket but no use please don't use parimatch
12.09.2026TrustpilotOther
I am happy parimatch
I am happy parimatchBut I request for neteller withdrawl option in parimatch
12.09.2026TrustpilotOther
Deposit Refund Issue !
I'm one ur user with game id : 510157793 . I have an unresolved issue with one of my deposit recently I need u to resolve it ASAP since I require my funds urgently .. it didn't reflected in either in game wallet or in my bank ac ... Hope u solve it on time ...
12.09.2026TrustpilotOther
Fantastic
Fantastic , profitable , and best of all and a genuine slot casino
12.09.2026TrustpilotWithheld payouts
Minimum Withdrawal problem.
Minimum Withdrawal problem.Minimum Withdrawal is Rs 500 but they are now allowing to withdraw money below 5000Below is Their reply You are unable to withdraw amounts under 5,000 because the platform enforces a minimum withdrawal limit. If your withdrawal amount is below this minimum, the system will not allow the transaction to proceed. This is a standard policy to ensure withdrawals meet the platform's set thresholds for processing funds.
12.09.2026TrustpilotWithheld payouts
Deposit fraud in Parimatch
Deposit fraud in Parimatch Today I make a deposit of 10000₹ my deposit was successfull but parimatch not added this amount in parimatch wallet I show them payment slip bank statement but they not added this amount
11.09.2026TrustpilotWithheld payouts
My player id on parimatch is 727609878
My player id on parimatch is 727609878. My last five transaction declined by parimatch and say refund in three days still not get the refund or reflect in gaming account. My deposits are 500, 800, 1200, 1800, and 2000. Two days before One of agent from parimatch says I get my deposit by end of day on 09/09/2026 but still I did not get any deposit. So it's looking a big payment fraud. So If I did not get my deposit by today I will complaint it to cyber crime department or if I get my deposits I will change my review and rating.
11.09.2026TrustpilotVerification
My experience with Parimatch has been…
My experience with Parimatch has been extremely disappointing and unacceptable.I submitted all the documents they requested, including my ID, selfie, bank statement, and proof of my cryptocurrency transactions. After making me wait through a lengthy verification process, Parimatch rejected my documents and took the remaining money from my account.This is completely unacceptable. If there was a problem with my documents, why did they keep me waiting for so long instead of clearly explaining the issue? Why should a customer lose their remaining balance after cooperating fully with the verification process?In my experience, Parimatch’s verification process has been completely unfair, unclear, and unprofessional. The way my remaining funds were handled makes me feel that I was treated very unfairly.I strongly warn other users to think carefully before trusting this platform with their money. I expect Parimatch to provide a clear written explanation and return the money that was taken from my account.
11.09.2026TrustpilotOther
Great platform
Great platform for loosing peace and M*n*y.🤞❤️... it's been 7-8 years using parimatch. Great experience 😃
10.09.2026TrustpilotWithheld payouts
Withdrawal problem
Withdrawal problem , support staff were won't be responsible since a month my withdrawal was not received they won't take any update sir
10.09.2026TrustpilotWithheld payouts
Bank is not providing offical letter untill I give them payment providers details like bank statement
Parimatch id - 937434561Amount - 14000/-Date - 07/08/2026Time - 19:08Withdrawal method -IMPSTicket - 123735983Total 35 days Parimatch provided transaction UTR 835608682196 time 14:01 utc Parimatch said - if I didn't received Withdrawal money , parimatch told to bring official letter from bank ,but bank is asking payment providers details and there bank statement for confirmation to provide official not received letter, But parimatch are not providing any details except UTR , and We don't know that is genuine UTR or not ,this parimatch is playing mind game with players I sent them all details to close parimatch account permanently after using 8years This 14000/- I throw on parimatch fraud beggers face
10.09.2026TrustpilotOther
Deposit fraud.
Deposit fraud.594822615So many time I ignore the fact that they decline your deposit requests how ever my payment was successful and because of their technical fault they reject your deposite.And after contacting so many time providing everything like payment screenshot bank statement.They say contact you bank and after contacting bank they shows that transaction is successful same is also showing in bank statement but they eat you money and not burbDear Vikas,Thank you for reaching out to Parimatch.We appreciate you contacting us and are eager to assist you with your request.Your concern regarding ticket 131987213 has been forwarded to the relevant team for further review. We are actively working to investigate and resolve the issue. We appreciate your patience and the opportunity to support you.We apologise for any delay and inconvenience this may have caused.
10.09.2026TrustpilotWithheld payouts
Dear Dheeraj
Dear Dheeraj, We are pleased to inform you that your withdrawal of Rs20000 has been successfully credited to your bank account. To make things easier for you, we have provided the UTR number for vour reference: 826657222196. In case vou do not see this amount in vour account, please do not hesitate to reach out to your bank for further assistance. We are always here to helpThe utr number parimatch provided is totally fraud
09.09.2026TrustpilotOther
Withdrawal is always works very…
Withdrawal is always works very good.But sometimes deposite does not succes and even we do not get the money refund also
09.09.2026TrustpilotWithheld payouts
Deposit fraud
My player id on parimatch is 727609878. My last five transaction declined by parimatch and say refund in three days still not get the refund or reflect in gaming account. My deposits are 500, 800, 1200, 1800, and 2000. Please help me trustpilot . I want my money.