Parimatch: 506 complaints filed in English across 3 platforms, disputed sums $21,717 · 168,270 INR and 3 more currencies. Most of them are about withheld payouts (65%). Risk index 31.1. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.
Status unknown 473
Closed, no outcome 14
Resolved 10
Rejected 9
Sources
Trustpilot 473CasinoReviews 27LCB.org 6
Complaints by month
10
12
01
02
04
07
08
09
10
Questions and answers
How many complaints are there about Parimatch?
The English-language record holds 506 complaints from 3 platforms; 473 carry no status from the platform. The latest one is dated 2026-10-07.
Does Parimatch resolve complaints?
Of 33 complaints where the platform recorded a status, 30% were resolved, 0% remain open and 27% were rejected as groundless, 42% were closed without an outcome. Withheld payouts account for 61% of them.
What do players complain about?
Mostly withheld payouts — 65% of cases, then other (25%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 506 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 31.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 506
23.08.2026TrustpilotVerification
My Withdrawal account is already signed…
My Withdrawal account is already signed but after I win big amount your game was again give me verification and till not verified my withdrawal account this is a not fair it's a totally scam
23.08.2026TrustpilotWithheld payouts
U filthy parimatch..it's been more then…
U filthy parimatch..it's been more then 1 month u have not given 5000 back in account..already ticket raised 117926196. ...if I don't received money in gaming account i will report to lawyer enforcement agency to crackdown ur illegal money laundering business and to interpol as well
23.08.2026TrustpilotWithheld payouts
Withdrawal is successful but money not…
Withdrawal is successful but money not arrived yet Bank account this app is fake .My withdrawal amount 1700 rupees successful but money not arrived yet my account and showing withdrawal is successful but app is 🤥
23.08.2026TrustpilotWithheld payouts
Withdrawal of 30000 not received yet 15…
Withdrawal of 30000 not received yet 15 days but no response from them please 🙏🙏🥺 solve this issue 😕😞
23.08.2026TrustpilotWithheld payouts
This is a complete a fraud company.if…
This is a complete a fraud company.if lose you lose if you you win you also lose because they don't give you money.User ID 450675547 one withdrawal success but money not received on 14/08/2026 amount 11280Another on 17/08/2026 15000 several Mail chat but money not received.this is a complete fake company. This is my personal experience not opinion.
23.08.2026TrustpilotWithheld payouts
Such a nonsense website my 3 deposit…
Such a nonsense website my 3 deposit are still in under process many times I already mailed but nothing happened now I am calling for cyber crime helpline 1930 to raise a complaint against your corrupt system
22.08.2026TrustpilotOther
Not trusting platform 😭..
Not trusting platform 😭..Only eat our money....4rabet , and this side are trusted fraud...not gain 1 rupees from them...
22.08.2026TrustpilotOther
Maine 2000 ek recharge Kiya 10 August…
Maine 2000 ek recharge Kiya 10 August ko subhe 10:35 Am ko kiya jo declined hogya h .woh payment abhi tak mere pass nhi aaye na hi parimatch account m na hi meri bank account mMera Parimatch account number.798954573Name - Sumit Sumit
22.08.2026TrustpilotWithheld payouts
My player id468391467
My player id468391467 I withdrawal a amount of 10000 on 9/07/26 in parimatch account showing successfully completed but amount not received after that so many times contact support team through online chat they created a ticket but no use still it is in pending status every time I asking to support team they told same words it is in processing it has been 2months they told same and I provide my bank statement also
22.08.2026TrustpilotWithheld payouts
Ticket 1-117560969 maine yeh ticket…
Ticket 1-117560969 maine yeh ticket 17th july ko raise kiya 15000 ka withdrawal tha 15000 ki jagah inhone mereko 1 rs bheja or uske baad se iss par kuch kaam nahi kiya 1 mahine se upper ho gaya hai or mereko bol rahe hai ki apne bank se official letter likhwao iske liye, or maine inse statement bhejne ko kaha toh nahi bhej rahe or maine apni bheji toh usme kahi bhi 15000 reflect nahi kar raheTicket 2-122819058 yeh maine 2nd august ko 30000 ka deposit kiya toh ab bol rahe hai vo deposit hume mila hi nahi maine inhe bank statement bheji jisme saaf saaf transaction dikh rahi hai but ye paise dene ko taiyaar nahi hai, total 45000 inr ka fraud kardiya hai inhone, they are totally frauds doing a big scam in india
22.08.2026TrustpilotOther
Sir Mera 117763682 ticket hai humne…
Sir Mera 117763682 ticket hai humne 17.07.2026 tarik ko 6000 rupaye deposit kiya tha parimatch mai par Paisa abhi tak mujhe receive nahin hua parimatch mein our mai lagatar parimatch customer support team se our email ke dwara sampark kar rha hu lagatar chat kar rha hu par abhi tak mera khud ka paisa mujhe wapas nai Mila hai aaj 40 din hone wala hai ab
22.08.2026TrustpilotOther
Pending Deposit
I was deposited on 21th of August rs 500 and rs 300 and the deposit showed as pending.I Waited for a while.But it's also 15 hours now.And the status still shows pending.when I try to contact suppot and also they are not responding . Please refund my amount .
22.08.2026TrustpilotWithheld payouts
I am writing to complain about parimatch fraud hai isne Mera 40000 rs withdraw nhi Diya. Aur 3 months se ticket pending hai…
I am writing to complain about a withdrawal issue. My parimatch account 537142571 .I have been facing with Parimatch regarding my account in India. On 12 May 2026 my withdrawal of 40,000 Indian Rupees was approved for bank transfer, but the money has still not been credited to my bank account.Since that date, a period of about 3 months and 10 days has passed without any payment being received. I have contacted Parimatch customer support many times about this problem. In their last responses, they only stated that they are "working with your problem" but they have not provided any clear solution, time frame, or explanation for the delay. In the attached screenshots, there is a support ticket showing the 40,000 INR withdrawal and a separate withdrawal record dated 12 May 2026 via bank transfer with reference number 59085805023.I request that my approved withdrawal of 40,000 INR be immediately credited to my bank account or that I receive a clear and verifiable explanation along with a precise resolution date. I also expect written confirmation once the payment has been processed.
22.08.2026TrustpilotOther
There is no support system
There is no support system. I share my experience with parimatch on this platform.they replied and ask to send a fresh mail to them but they replied with same frustrated system generated answers.They don't care about you and your problem.Please don't play. It's my personal experience.
21.08.2026TrustpilotWithheld payouts
Withdrawal sucessful in parimatch but money not credited to bank account
Parimatch id - 937434561Amount - 14000/-Date - 07/08/2026Time - 19:08Withdrawal - bank transfer Ticket - 123735983Does your parimatch support team is uneducated, I created my ticket 123735983 for withdrawal money not received in bank account but showing successful in parimatch, it's been 15 daysTill now 2 times you guys are asking " please provide bank statement proving funds debited " , I created ticket for "withdrawal" not for deposit, 2 times they updated and 2 times same thing they ask to provide
21.08.2026TrustpilotWithheld payouts
1 year but no one help from parimatch
1 year but no one help from parimatchDeposit fraud in Parimatch player id 688464068 M. 7015466623Ticket id #3206248530/08/2025Ticket id #3661752920/09/2025Ticket id #3683803321/09/2025Ticket id #4402155513/01/2026Ticket id #6654720027/02/2026Ticket id #7957973428/02/2026Ticket id #79636748No response from customer supportOver 12 months no refund no amount credit in parimatch wallet
21.08.2026TrustpilotWithheld payouts
I am unable to withdraw my money…
I am unable to withdraw my money ,like I was able to withdraw it a week ago ,and now when I have more money in my account after depositing a huge sum and making profit ,they are not allowing to withdraw it , they are saying to do account verification and stuff but when i went to the page it just keeps lagging and reloading and no verification takes place ,i can deposit the money but not withdraw it what the hell ,and I was able to withdraw it a week back .my account number :- 729508908I am also unable to contact the support team ,no one would take any efforts from their team
21.08.2026TrustpilotVerification
Sending a mail to parimatch app is…
Sending a mail to parimatch app is waste of time AI generated replies will irritate those who suffers will understand my point.i have already attached my bank statement and you people asking to get a letter from bank makes me laugh go and check my account how much I have spend on this app my account id 516565540
21.08.2026TrustpilotOther
My Money Deposit 1000 not received Gam…
My Money Deposit 1000 not received Gam id but very very bed 😌🥲
21.08.2026TrustpilotWithheld payouts
**Worst deposit experience
**Worst deposit experience – ₹5,000 still missing**Very bad service and extremely disappointing customer support from PariMatch.I made a **₹5,000 payment on 24 November 2025 at 10:00 AM** using the payment method/QR provided for the PariMatch deposit. My payment was successfully completed, but PariMatch marked the deposit as **“Declined.”**The money was deducted from my side, but it was never credited to my PariMatch wallet and I still have not received a refund.I have provided payment proof and transaction details to support **many times** and complained repeatedly, but there has been no proper resolution.This is an extremely frustrating experience. If PariMatch provides a payment method for deposits, customers should not have to fight repeatedly to recover their money when the deposit fails.**Very poor service. Very poor support. I would not recommend PariMatch based on this experience.**I want my **₹5,000 either credited to my wallet or refunded immediately.**