Parimatch: 506 complaints filed in English across 3 platforms, disputed sums $21,717 · 168,270 INR and 3 more currencies. Most of them are about withheld payouts (65%). Risk index 31.1. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.
Status unknown 473
Closed, no outcome 14
Resolved 10
Rejected 9
Sources
Trustpilot 473CasinoReviews 27LCB.org 6
Complaints by month
10
12
01
02
04
07
08
09
10
Questions and answers
How many complaints are there about Parimatch?
The English-language record holds 506 complaints from 3 platforms; 473 carry no status from the platform. The latest one is dated 2026-10-07.
Does Parimatch resolve complaints?
Of 33 complaints where the platform recorded a status, 30% were resolved, 0% remain open and 27% were rejected as groundless, 42% were closed without an outcome. Withheld payouts account for 61% of them.
What do players complain about?
Mostly withheld payouts — 65% of cases, then other (25%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 506 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 31.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 506
30.08.2026TrustpilotWithheld payouts
A lot of my deposit amount is not…
A lot of my deposit amount is not credited, even after raising ticket,it's all in vein , have pending tickets even opened for more than 8 months now , any hope to get those?
29.08.2026TrustpilotWithheld payouts
Parimatch is fraud
Parimatch is fraudThey only say Your issue has been escalated on priority, and our team is working to resolve it as quickly as possible. We’ll keep you updated as soon as we have more information.After 1 year no solution for me my all deposit of near 1 lakh₹ no deposit in Parimatch wallet no refundPlz beware from parimatch
29.08.2026TrustpilotWithheld payouts
Parimatch is totally a Fraud company
⁹Reply to Parimatch Sushree Dalai(Lippi Dalai)ID 484280000As of today after 36 days since the date of deposit which was 22nd July 2026 and after receiving the reply on Trustpilot, I am just getting emails and emails with same copy paste answers that Parimatch is always use to give " my query is under observation and give us more time". Just let me know what you ppl mean more time??? You ppl literally know the meaning of Time, right now you ppl are just passing time by playing with all Indian customers.I request every Indian Customer who is going to play in Parimatch or already playing with them, first thing you all should ask Parimatch if deposit and withdrawal issue get raised will Parimatch will provide the proof for that and they will surely tell No...These issue is getting more and more only for Indian Customers and not for other countries bcuz Internationally Govt is too much strict with these kind of companies who does these kind of scams and these kind of companies will have serious conciquences and lead to courts.Please guys literally be aware with Parimatch and its fraud..Today 29th August 2026 I received a email from Curaçao egaming platform and Cyprus security cell to provide all necessary proof and documents and a email or letter from Indian cyber cell to look into this Financial fraud.My request to all my Indian friends please do the same from your end and this time get this Parimatch company out from India and before this please withdraw all your winnings.
29.08.2026TrustpilotWithheld payouts
I am writing to inform you that I have…
I am writing to inform you that I have not yet received my payment. Kindly check the payment status and let me know when I can expect the payment to be credited.Please let me knowMy account number ; 243908555UPI transaction ID ; 624153769690
28.08.2026TrustpilotWithheld payouts
Reply to Parimatch
Reply to Parimatch For Sushree Dalai(Lippi Dalai)ID 484280000As you mentioned that "' Our customer support and financial teams strictly follow all verification protocols and data protection rules. These guidelines are strictly designed to maintain high data privacy, secure financial transactions, and protect every user's account safety. In certain cases regarding manual payment tracing with banking partners, standard statements may lack specific bank-level clearing details, which is why official stamped bank letters or specific documents are requested according to procedures""Please let me know just one thing and please do not copy paste same answer as you ppl do everytime while on chat and email or reply in Trustpilot,,,, You really think to trace the deposit that to from your payment partner is that much hectic???? First we your customers run around you and fed up with same copy paste answers,, then you ask bank statement and once everything is provided then you ask Bank letter??? Really, why should we run around bcuz of your payment partners fault..You should provide the bank statement and chase the defaulters, which already shows in your reviews, it's full of deposit and withdrawal issue...It's a very small issue but you ppl have created a lot mess for Indian customers and soon again Indian government will surely will catch your payment partners as Indian government already did last year...Bank statement is the final proof for all transactions and after seeing that you ppl denied it clearly shows that you ppl are just another kind of scammers nothing else..Parimatch as big organization don't you think that to rectify a simple transaction.It's ok to loose money while playing and it can be huge but after loosing and then you ppl harrassing a customer for their deposit and withdrawal, it's really pathetic awful!!!!I have decided that I will never recommend anyone for sure also try to post our reviews at your brand partners sites so that they will also come to know about your pathetic organization..A group of ppl who are playing in Parimatch are going to complaint Curacao egaming licence authority and other sources which we are able to get through Google just to inform them what exactly is happening to Indian customers especially, whether they take action or not but we will not sit quietly this time as you ppl are literally harassing every other customers to run behind youRohit Singh ID 962356090
28.08.2026TrustpilotWithheld payouts
By writing review in this website I got…
By writing review in this website I got two of my declined payment on parimatch of 5000 and 7500 which I was never expected.thank you.if any one have deposite problem please mail parimatch official and write here,I didn't know which one has work on my cases So do both process.
28.08.2026TrustpilotOther
Parimatch is fraud
Parimatch is fraudParimatch giving withdraw from suspicious account and when you get amount in your bank accountCyber crime police hold and freeze your account and file a cyber crime case against youThis happen with me so beware from parimatch
28.08.2026TrustpilotWithheld payouts
my diposit Rs.500 and 500 another 500…
ID 685890023 my diposit Rs.500 and 500 another 500 also failed but in my account money was debited already let me send you the screenshot I have proof everything
28.08.2026TrustpilotWithheld payouts
Dear Parimatch Team,
Dear Parimatch Team,You are asking me to send a message but the problem is that I am not able to connect with any customer support representative, and I am not receiving a proper response from your support team.How am I supposed to resolve this issue if your support team is not responding to me? I have already submitted all the required documents and provided the necessary information.Account ID: 843659213Name: Narendra SinghPlease check my account and withdrawal issue from your side and have your financial/support department contact me directly. I request you not to send another copy-paste response asking me to contact support, because I have already tried and received no proper assistance.
28.08.2026TrustpilotWithheld payouts
It’s been more than a day where is my withdrawal
It’s been more than a day where is my withdrawal when we deposit money it takes only a minutes but when it comes to Withdrawal 5-6 working days iam very much disappointed Parimatch
28.08.2026TrustpilotWithheld payouts
Itne sare fraud kar Rahe to chalo sab…
Itne sare fraud kar Rahe to chalo sab sath milke unkee sare agent Ki upi ids ektha karkke cyber police ko de dete Hai taki unke sare agent pakde Jaye or parimatch totally India me ban ho Jaye . Ye log faurd kar Rahe Hai pause nhi de rahe sare unke customer ke paise Kha Jate Hai to. Unke sarre agent Ko pakda do cyber cell Hume hamara paisa de dega. Or parimatch me dusre log fasne se bach Jayenge.
27.08.2026TrustpilotWithheld payouts
2000 deposit faild but they do not send…
2000 deposit faild but they do not send it back totally fraud app
27.08.2026TrustpilotWithheld payouts
Account id:532110795.
Account id:532110795.Ticket number:126183033 I was added 5k amount but it's not reflecting or not refunded almost 15days completed issue not resolved.Ticket number:117949678 I was added 4k but amount not reflecting almost 45days completed why are you doing fruad
27.08.2026TrustpilotWithheld payouts
Sir mera parimatch batting account…
Sir mera parimatch batting account number 825727282 hai humne 17.07.2026 tarik ko 6000 rupaye deposit kiya tha par Paisa abhi tak mere parimatch account mai nai aya hai 45 din pehle mere deposit issue ke liye ticket chalu kiya gya tha jiska ticket no 117763682 hai par abhi tak Samadhan nai huwa our dusra ticket no 126277748 hai ye deposit bhi abhi tak mere account mai credit nahin hua
27.08.2026TrustpilotWithheld payouts
14/05/2026 ka deposit ammout 16000 rupees abhi tak game account me jama nahi huha
User ID 617337210DHANANJAYA SR MERA 14/05/2026 KA 16000 KA DEPOSIT AMMOUT ABHI TAK MER GAME ACCOUNT ME JAMA NHI HUHA
27.08.2026TrustpilotVerification
Still No Response
Still No Response – Verification Pending for 10 DaysI posted my complaint regarding my pending verification and withdrawal, but I have still received no response or proper assistance from Parimatch.I submitted all the required verification documents 10 days ago, but my account is still not verified and I remain unable to withdraw my approximately ₹40,000 INR balance.Account ID: 843659213Name: Narendra SinghVerification pending: 10 daysWithdrawal: Not availableI have also tried contacting customer support several times, but I have not received a clear response or resolution.I request Parimatch to please review my account and verification request urgently, provide a clear explanation for the delay, and enable my withdrawal once the verification requirements are completed.I have already submitted the requested documents and am simply asking for a proper update and resolution.
27.08.2026TrustpilotWithheld payouts
714472762
I think parimatch froud several times deposited decline showing but debited my account no responce for custmer service saying will credit 3 working days but several time not credited i thik it's froud
26.08.2026TrustpilotWithheld payouts
Always same answer humari billing team…
Always same answer humari billing team work kar Kari Hai . Chahe widrawal request ko 1and half month na ho Gaya ho. Ye sab indian parimatch ke billing department and payment provider mile huye Hai or parimatch ke customer ko that rahe Hai . Kyunki India me gambling ban Hai iska fayfa Utah rahe Hai.
26.08.2026TrustpilotVerification
Verification Delayed for 10 Days
: Withdrawal pending and verification not completed for 10 daysI have submitted all the required documents for verification on my Parimatch account, but it has been 10 days and my documents are still not verified.My account ID is 843659213, under the name Narendra Singh. There is approximately ₹40,000 INR in my account, but I am currently unable to withdraw my funds.I have also tried contacting the support team, but I have not been able to connect with anyone for proper assistance or a clear resolution.I request Parimatch to complete my verification and process my withdrawal as soon as possible. I have already provided the required documents and am waiting for a proper response.Account ID: 843659213Name: Narendra SinghAmount: Approximately ₹40,000 INRVerification pending: 10 days
26.08.2026TrustpilotWithheld payouts
Parimatch is fraud
Parimatch is fraud They only say Your issue has been escalated on priority, and our team is working to resolve it as quickly as possible. We’ll keep you updated as soon as we have more information.After 1 year no solution for me my all deposit of near 1 lakh₹ no deposit in Parimatch wallet no refund Plz beware from parimatch