Parimatch: 506 complaints filed in English across 3 platforms, disputed sums $21,717 · 168,270 INR and 3 more currencies. Most of them are about withheld payouts (65%). Risk index 31.1. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.
Status unknown 473
Closed, no outcome 14
Resolved 10
Rejected 9
Sources
Trustpilot 473CasinoReviews 27LCB.org 6
Complaints by month
10
12
01
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04
07
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10
Questions and answers
How many complaints are there about Parimatch?
The English-language record holds 506 complaints from 3 platforms; 473 carry no status from the platform. The latest one is dated 2026-10-07.
Does Parimatch resolve complaints?
Of 33 complaints where the platform recorded a status, 30% were resolved, 0% remain open and 27% were rejected as groundless, 42% were closed without an outcome. Withheld payouts account for 61% of them.
What do players complain about?
Mostly withheld payouts — 65% of cases, then other (25%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 506 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 31.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 506
09.09.2026TrustpilotOther
Faced some loss but had so much fun and…
Faced some loss but had so much fun and also withdrawal without any waste of time
09.09.2026TrustpilotOther
Nice graphical representations and easy…
Nice graphical representations and easy to understandable
09.09.2026TrustpilotOther
They are fraud guyssa dont play on…
They are fraud guyssa dont play on parimatch they have already looted my 1800 rupees i made a deposit of 800 and 1000 once which got rejected and they said wait for 5 days for refund after 5 days they said it was your mistake you made a deposit in wrong account ao guys please be aware they are fraud big fraud
09.09.2026TrustpilotWithheld payouts
Sir mera parimatch user id 975621611…
Sir mera parimatch user id 975621611 hai mene 02-09-2026 ko 12:54 pm par 2000 rupay deposit kiye the Jo mera payment parimatch ne failed kar diya lekin mere wallet me deposit nhi hue mai yeh aapki froud social media par post karunga Mene 05-08-2026 ko bhi ek complaint ki wo bhi resolved nhi hui
09.09.2026TrustpilotOther
Sometimes the resolving of the…
Sometimes the resolving of the situation may be slow but they they definitely resolve and trusted
09.09.2026TrustpilotWithheld payouts
Withdraw amount not received
Fraud app i made withdraw of 10k rupees from parimatch on 14th August 2026 and it's shows withdraw successful in parimatch but amount never reached to my account and i raised complaint against this issue through their support but everytime they have only one copy paste message that we are forwarded your request to our billing team and they reviewing it it's been 24 day's till now amount not received to my account neither it's refunded to my parimatch account i sended bank statement and all other proofs whenever they asked but their customer support is very worst that they only do copy paste message I'm vip user from year's still I'm facing this issue then what about other users Finally they replied and telling . Thank you for reaching out to Parimatch VIP Support.Regarding your ticket number 125188710 for 10,000 inr Compensation denied by our risk team, Resolved we will not investigate this request further.You fraud and dumb people who need your compensation i asked my amount my own withdrawal amount not asked any compensation if you want to loose your money and time then play here otherwise stay away from this fraud app worst experience
09.09.2026TrustpilotOther
Experience is good as i have just…
Experience is good as i have just process for withdrawal so just waiting whether amont is getting credited in my account or not.
08.09.2026TrustpilotWithheld payouts
Very good experience but many times my…
Very good experience but many times my money deducted from savings account but it not reflect in parimatch account many times I do email answer not received my request to you please do needful
08.09.2026TrustpilotVerification
Parimatch is a thief
Parimatch has started to loot peoples money and forget to get your money back .I have deposited Rs10000 to my id and successfully it got credited to my id and now they have blocked my id for verification purposes and as I have submitted all the required documents they still haven't unblocked my id All in all the matter is they doesn't want to return the money available in my idMy user id :-275651747
08.09.2026TrustpilotOther
Fastest withdrawal and user experience…
Fastest withdrawal and user experience was nice
08.09.2026TrustpilotOther
Good one sometimes slow but 100% and…
Good one sometimes slow but 100% and gerenty win and got in account
08.09.2026TrustpilotOther
it's good and deposit and withdrawel…
it's good and deposit and withdrawel are smooth.. play and enjoy the experience
08.09.2026TrustpilotOther
Nice withdrawal and customer care…
Nice withdrawal and customer care support I have experienced thankyou for supporting for us nice platform
08.09.2026TrustpilotOther
Earlier faced few issues on customer…
Earlier faced few issues on customer support but as of now I am getting response and withdrawals and deposit issues are getting replaced i would need to leave suggestion to support team nstead of everyone connecting with different time frames let one executive from support team can connect executive and resolve the issue so that we can ave all others time...also need phone numbers to connect the support team and if i face any issues negative reviews might come in
08.09.2026TrustpilotOther
All-time rocking platform
All-time rocking platform, but deposit issue and refund delay
08.09.2026TrustpilotGame fairness
Worst slot games totally controlled…
Worst slot games totally controlled manipulated and rigged I don’t trust this website ever now , it’s full scam website
08.09.2026TrustpilotOther
Very good
Very good, you are easy to use, money is withdrawn immediately.
08.09.2026TrustpilotWithheld payouts
Good
Very good but some declined amount not credited after some days they told u r money not received for me pls ask to bank but I deposit through u r website and submit screenshot and statements but not received money
08.09.2026TrustpilotWithheld payouts
Cheaters, Fraudsters, Scammers
Since 22nd July 2026 I am emailing Parimatch for my 25k amount and they are literally playing with me.Again today i emailed them with all documents.Guys stop playing in parimatch as they are involved in Hawala transactions.We can never prove that Parimatch is doing all these fraud of deposited amount because the payment partners are all random ppl.Via UPI deposits parimatch is just ignoring that payment not received and that is not at all possible.Please report to cyber security to Indian government as I already made a complaint and literally we all will get our money back.Parimatch is literally looting hard earn money of Indians.Emailed the same as below:-"""Hello,I think you ppl have decided not to return my money. Its almost 47days over and still Parimatch is figuring out where my money is??I have already spoken to my bank so many times and they asked me to get the bank statement of Babu Ram and Abhishek Gym.Bank ppl told me that Babu Ram i made 2 transfer (50k and 20k) via upi and both amount is credited to Babu Ram on 22nd July 2026.Abhishek gym also received 5k in his account on very same date 22nd July 2026.Now you ppl are harassing me like anything. I am attaching the documents again for your reference and FIRST SEE IT THOROUGHLY and then reply.See the date and time when these payment were made and via UPI paytm as per your deposit system, payment page gets automatically opened and after payment done we have to attach the transaction slip.If you ppl are so much confused then why the hell you showcase random payment partners bank, if you ppl are so much loyal then showcase Parimatch account numer.I am again attching the bank statement from 22nd July 2026 to 4th Sep 2026 and let me know where the hell is my money."""" Also attached the screenshots of payments with bank statement.Parimatch will reply with same answer, Don't trust their words at all,,,,, ppl who are working in Parimatch are literally pathetic with no common sense.Literally their families will die with cancer.Sushree Dalai (Lippi Dalai)ID- 484280000
07.09.2026TrustpilotWithheld payouts
One in 20 transactions they tweak
One in 20 transactions they tweak. They say money not received from our end you have to check with the bank. How can we check with the bank?? Is it possible they have gut feeling that we cannot approach to bank regarding that. So they cash it. I have downloaded the chat transcripts if trust pilot allows I can share it.