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Parimatch— player complaints: 506 in English

506 Complaints
112▼ Last 30 days · was 203
0 Unresolved
4.6164727404282d Last complaint
31.1 Risk index
30% Resolved · of 33 with a known status
61% Withheld payouts among those
$21,717 · 168,270 INR · €53,884 +2 Disputed sums

Parimatch: 506 complaints filed in English across 3 platforms, disputed sums $21,717 · 168,270 INR and 3 more currencies. Most of them are about withheld payouts (65%). Risk index 31.1. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.

What players complain about

Withheld payouts 65% 328
Other 25% 127
Verification 4% 22
Game fairness 2% 12
Account blocks 2% 9
Bonus terms 2% 8
Status unknown 473 Closed, no outcome 14 Resolved 10 Rejected 9

Sources

Trustpilot 473 CasinoReviews 27 LCB.org 6

Complaints by month

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Questions and answers

How many complaints are there about Parimatch?

The English-language record holds 506 complaints from 3 platforms; 473 carry no status from the platform. The latest one is dated 2026-10-07.

Does Parimatch resolve complaints?

Of 33 complaints where the platform recorded a status, 30% were resolved, 0% remain open and 27% were rejected as groundless, 42% were closed without an outcome. Withheld payouts account for 61% of them.

What do players complain about?

Mostly withheld payouts — 65% of cases, then other (25%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 506 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 31.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 506

20.09.2026 Trustpilot Other
This is the scam from parimatch
This is the scam from parimatch. They are ignoring me like I never exists for them. There is no reply from the support email. Don't ever play on this fake site. Play on the sites which are loyal to their users. They never care about their users. I am at level 17th in the loyalty hub still they don't care about me, then I can't even think - how will they treat to their new users
20.09.2026 Trustpilot Withheld payouts
*TRAUMATIZING EXPERIENCE*
*TERRIBLE EXPERIENCE*On 15 th sept I have done my 1st deposit on parimatch. As the system done for every betting site it's the same way, I touched phonepe, they landed me a payment provider site( it was passion fruit like name) then it landed me phonepe with a upi id , I paid the money came back but it was not showing successful ok waited for 15 minutes. Nothing changes, my 2000 INR gone. Now the drama of scamming begins here, the deposit failed and it will be either refunded on bank or be added to parimatch. But for this you have to wait long 3 days. Ok i waited. Now they need the bank statement. Agreed I given created a ticket #134437154 also attached the phonepe successful screenshot. Now it's already 100 h passed. Normally most betting sites solve this issues within 24 hour. But this shameless will give you nothing but mental stress. Now before playing, BEFORE DEPOSIT think again, twice that what will be your state of mind on this thing where you already paid the money it's debited, but they can't even give you the chance of play and lost, they will just take it by scamming on deposit. Hours passing you days are dull just because of this, every hour you submitting emails they are replying on same way. There motto is WAIT, WAIT A LITTLE MORE but how much? I lose hope of money. It's looted nothing to do. Now please think again do you want to stay with this state of mind for days after days, weeks and even months. No solution, tickets getting created for nothing. So I want to say again BEFORE DEPOSIT think twice. Thank me later.
19.09.2026 Trustpilot Withheld payouts
All the money we send to Parimatch goes…
All the money we send to Parimatch goes into a mule account. So even after it gets credited to their account, they won't transfer it to our gaming account. I have lost 27,500 rupees, and it has been three to four months now, so for God's sake, none of you should play on it."
19.09.2026 Trustpilot Other
I'm a parimatch member if we won 1…
I'm a parimatch member if we won 1 crore they will give us it is a trusted application play with blind eyes in this parimatch application u will win all games are available no any issues of payment ur withdrawal system is also fast so play it nd share whole frnd to play link is in my Instagram i promote to parimatch
18.09.2026 Trustpilot Withheld payouts
Scamming Website
Horrific website, don’t payout winnings. Make up their own rules and T&C’s.Restrict you from using their promotions or free bets etc. but allow you to use your own money but they won’t pay you your winnings!! Would not recommend this site, one of the worst ones out there!!!!
18.09.2026 Trustpilot Withheld payouts
I am extremely disappointed with my…
I am extremely disappointed with my experience with Parimatch regarding a ₹14,000 deposit.On 19th july 226, I made a deposit of ₹14,000 to my Parimatch account. It's has been 2 months now. The transaction was successfully completed from my bank account, and my bank has confirmed that the payment was successful. However, the amount was never credited to my Parimatch balance.I have already provided the relevant transaction details and proof of payment to Parimatch Support. Despite this, the issue remains unresolved, and I have not received a satisfactory explanation or a clear resolution regarding where my money is currently held.This is particularly concerning because the payment was successfully debited from my bank account, yet the funds have neither been credited to my Parimatch account nor returned to my bank account.I expect Parimatch to properly investigate the transaction with its payment provider and either credit the ₹14,000 to my account or refund the full amount to the original payment source.I am posting this review publicly so that other users can be aware of my experience. I am happy to provide the transaction ID, bank confirmation, and correspondence privately to Parimatch or the relevant payment provider for verification.I hope Parimatch takes this matter seriously and resolves it transparently and promptly. I have mailed ton of times but not single response from your team.
18.09.2026 Trustpilot Other
I deposited ₹1,500 on September 10th
I deposited ₹1,500 on September 10th, but the amount has neither appeared in my gaming account nor been refunded. Despite sending emails, I only receive the same automated reply and no actual response. Player ID: 181858963; Ticket ID: 133194190. I followed up repeatedly but received no response; it has been eight days, and I still haven't received my refund. Subsequently, on September 17th, I deposited another ₹1,500, but that amount also failed to reflect in my account and was not refunded. I do not believe I will ever get my money back; this is a completely fraudulent platform. No one should use it, or else they will lose their money.
18.09.2026 Trustpilot Game fairness
Scam cheat and fraud website please…
Scam cheat and fraud website please report this website to India cyber police and lodge complaint No costumer support rigged slot games eating everyone’s money I will make sure to ban this website Deposit stuck always witharwal are also eaten never any win Betting - 617047109
17.09.2026 Trustpilot Withheld payouts
hi sir maine 4500 ka doposit kiya aya…
hi sir maine 4500 ka doposit kiya aya nhi pls help me refund my money
17.09.2026 Trustpilot Withheld payouts
I have submitted 3000 and 1400 inr in…
I have submitted 3000 and 1400 inr in my parimatch account. but not refelected in my parimatch account. I provided all document from my bank but they did not help at all. guys they are fake. please don't deposited your money on this site. There customer service is hell. I lose my hope here
17.09.2026 Trustpilot Other
​I am writing to express my strong…
​I am writing to express my strong dissatisfaction regarding multiple failed deposits to my gaming account. I have transferred a total of ₹27,500 in multiple transactions (₹6,500 + ₹7,500 + ₹5,000 + ₹3,500+5000 ) from my bank account. Although these funds were successfully debited from my side and credited to your accounts, they have still not been reflected in my gaming account after two to three months of waiting.​I have already submitted all requested documentation, including bank statements, official bank confirmation letters, and transaction screenshots from Google Pay and PhonePe. Despite providing full proof, your support team continues to delay the resolution with unreasonable excuses.
17.09.2026 Trustpilot Withheld payouts
My parimatch id no 489306503
My parimatch id no. 489306503. Multiple payment fraud. I deposit 10000 Dated 31-07-2026. Till the date money not settled. After this 1000 on 14-09-2026 & 10000 on 15-09-2026. No customer care service only AI generated reply. I have sent many emails, but there is no solution. That is why I have to comment publicly. Please settle my payment. If you do your job well, I will certainly give a positive response publicly.
17.09.2026 Trustpilot Withheld payouts
**Extremely disappointing experience in Withdrawl
**Extremely disappointing experience with PariMatch.**My **₹18,800 Dt.18/08/2026 withdrawal has not been received for 30 days**. I have emailed support around **10 times**, but every time I only get the same assurance that they are “actively working” on it. No payment, no proper explanation, and no clear resolution.**Ticket ID: 126955553**Waiting 30 days for a withdrawal is completely unacceptable. I need my money released, not another generic assurance. Very frustrating experience with PariMatch support.Parimatch ID - 230016002
17.09.2026 Trustpilot Withheld payouts
Very disappointing withdrawal… and then ur provider cyber complaint raised against that withdrawal what a shame of a service
Very disappointing withdrawal experience – still waiting for my moneyI requested an INR 6,156 withdrawal from Parimatch, but I have been waiting for a very long time without a proper resolution.I have contacted support multiple times. Instead of receiving a clear explanation or a definite resolution, I keep receiving repeated generic replies saying that my case has been escalated and that I need to wait for the payment provider’s review.The amount is still unresolved, and I have not received a clear timeline or a concrete update explaining when my funds will be returned.I understand that payment-provider investigations can sometimes take time, but after waiting this long, I expect Parimatch to provide a specific and meaningful update rather than repeatedly asking me to wait.I am posting this review so that other customers are aware of my experience. I hope Parimatch takes this matter seriously and resolves my withdrawal issue promptly.Withdrawal amount: INR 6,156Current status: Still unresolvedTicket/case number: Not publicly disclosed for security reasonsI am willing to update this review if the matter is properly resolved.
17.09.2026 Trustpilot Withheld payouts
Very worst app hey deposit kiya huva…
Very worst app hey deposit kiya huva paisa aata he nahi hey
16.09.2026 Trustpilot Withheld payouts
I made a withdrawal of 20k
I made a withdrawal of 20k. They didn't credit my money in my bank account and neither did they refund it to my parimatch account. They marked it as successful. I am a vip player. They do this kind of scam with everyone . Do not play at parimatch. Their support is useless. They never help and they never respond. Even to vip players they don't respond. Never play at parimatch. They are scammers
16.09.2026 Trustpilot Withheld payouts
Mera parimatch account no 430148858 ye…
Mera parimatch account no 430148858 ye hai ispe humne 01.09.2026 tarik ko 2000 rupaye deposit kiya tha par Paisa abhi tak mere parimatch account mai nai aya hai our na hi wapas mere bank account mai aya hai pichle 16 din se deposit case pending karne ke bad ab aaj bol rhe hai ki paisa parimatch mai nai aya hai mai apne bank mai sampark karu humne parimatch ke QR pe paisa deposit kiya hai our transaction successful ka screenshot bhi uske bad bhi froad kar rahe hain Paisa chori Karen customer ka
16.09.2026 Trustpilot Other
Regular transaction failures occuring…
Regular transaction failures occuring in this website. Again and again one of my deposit got declined but amount debited from my account. No response from supporting team. Last time they taken 1 month time to resolve the same kind of deposit issue after regular approaches through email & chat. User ID : 248069448Deposit Amount:Rs.6300/-Deposit Date : 09/09/2026Deposit Time : 11:27 AM
15.09.2026 Trustpilot Withheld payouts
Even after sending every documents for…
Even after sending every documents for verification..They intentionally denied for 2 months..Guys it’s complete fake app once ur winning they blocking withdrawal option.Guys please stay away from this scammer site..I have every evidence till date..I have 80k followers in instagram and lot of community members I know soon I will put video and expose Parimatch scams..Guys please save your money don’t play on this website go nd play somewhere..There every positive review is a paid review..
15.09.2026 Trustpilot Withheld payouts
Dear pari match
Dear pari matchTicket no : #44982042On 8th oct 2025 I raised a withdrawal of 12000inr still not credited to my account and I emailed so multiple time but you people are sending standard emails like Dear Dinesh,Thank you for contacting Parimatch!We apologize for the inconvenience caused due to the delay in your payment. Our billing department is awaiting a response from the payment provider and their response times are erratic. We kindly advise you to wait as we are doing our best to ensure that you receive an update on the funds.We understand that this is a difficult situation, and we apologize for any inconvenience caused. Please let us know if there's anything else we can do to help We appreciate you giving us the opportunity to help out, we are here if you ever need us again! Enjoy betting with Parimatch, have a wonderful day!Sincerely,Parimatch Support Team".since started of the issue same email your people are sending since 10 months onwards you people are looking on issue.my dear friends my best suggest not to play in parimatch instead of that we can play stake they never cheats us.

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