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Parimatch— player complaints: 506 in English

506 Complaints
112▼ Last 30 days · was 205
0 Unresolved
4.548965483831d Last complaint
31.1 Risk index
30% Resolved · of 33 with a known status
61% Withheld payouts among those
$21,717 · 168,270 INR · €53,884 +2 Disputed sums

Parimatch: 506 complaints filed in English across 3 platforms, disputed sums $21,717 · 168,270 INR and 3 more currencies. Most of them are about withheld payouts (65%). Risk index 31.1. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.

What players complain about

Withheld payouts 65% 328
Other 25% 127
Verification 4% 22
Game fairness 2% 12
Account blocks 2% 9
Bonus terms 2% 8
Status unknown 473 Closed, no outcome 14 Resolved 10 Rejected 9

Sources

Trustpilot 473 CasinoReviews 27 LCB.org 6

Complaints by month

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12
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08
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10

Questions and answers

How many complaints are there about Parimatch?

The English-language record holds 506 complaints from 3 platforms; 473 carry no status from the platform. The latest one is dated 2026-10-07.

Does Parimatch resolve complaints?

Of 33 complaints where the platform recorded a status, 30% were resolved, 0% remain open and 27% were rejected as groundless, 42% were closed without an outcome. Withheld payouts account for 61% of them.

What do players complain about?

Mostly withheld payouts — 65% of cases, then other (25%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 506 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 31.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 506

28.09.2026 Trustpilot Withheld payouts
My id-222673170,and parimatch team…
My id-222673170,and parimatch team doing complete fraud I made deposit of 7500 and since 2 months passed they just reply with same thing again and again.I submitted bank statement 3 times and all other details but still they are not interested in return money.I m requesting all other people don't make any single rupee deposit to this site they are doing complete fraud and cheating our hard earned money.
28.09.2026 Trustpilot Withheld payouts
Parimatch has not resolved my ₹2,800…
Parimatch has not resolved my ₹2,800 withdrawal issue even after 28 days.I requested a ₹2,800 withdrawal on 31 August 2026 at 09:40 via Bank Transfer. My Parimatch account history clearly shows the ₹2,800 withdrawal.However, the amount has still not been received in my bank account. I have already provided my bank statement as proof of non-receipt.I have contacted Parimatch customer service repeatedly, but I keep receiving the same copy-paste response that my case has been escalated to the specialist team and that I should wait. No proper payment proof or clear resolution has been provided.If Parimatch claims that the payment was successfully credited, they should provide actual proof showing where and when the ₹2,800 was credited.If they cannot complete the bank withdrawal, I request them to cancel the withdrawal and return the full ₹2,800 to my Parimatch account balance.I have waited long enough and do not want another generic response. I want a clear resolution: either complete the ₹2,800 payment or return the amount.Withdrawal amount: ₹2,800Withdrawal date: 31 August 2026Withdrawal time: 09:40Method: Bank TransferGaming ID: 845967382Please resolve this issue instead of repeatedly closing or replying to my complaint with the same copy-paste message.
28.09.2026 Trustpilot Other
Deposit not credited
435239443 is I'd My 3000 amount deposit not credited even more than 24 hours done, I have sent them statement and upi and bank response that shows that they already received money but their system showing failed, this is so so frustrated really so bad service
28.09.2026 Trustpilot Other
Looks like parimatch is completely run…
Looks like parimatch is completely run by few cheap cheaters. Now a days, parimatch stopped giving sports bonuses, insurance and free bets.Now,they completely focus on casino and crypto. We will play on ur site only when u guys start giving sports bonus
27.09.2026 Trustpilot Other
Parimatch - big theif
Iam using parimatch to play casino table game baccarrat, on 17/09/2026 indian time 3:20 pm to 3: 22 pm I bet 5000 inr on evolution, the bet was rejected, but money deducted, i asked live customer mare they give ticket number. SD-7473735 , they said it will be resolved 48 hours, after i approached them they said their side was completed ask ur site to refund, i asked several times my site , they are reviewing , 9 days completed no money returned,both evaluation and parimatch not taken any responsibility,pari match customer support said no money debited from my account, no compensation eligible, i asked them my deposit and losses balance sheet of 17/09/2026, they not sending any statement, only one message repeatedly sending that our casino experts confirm that no bet accepted, no money deducted from balance. , only this message sending, if i lied why they not show my deposits and losses, i screenshot them deposit and losses, but no use, only same message our expert say no compensation, they cheated me directly
27.09.2026 Trustpilot Other
Deposit not credited since 1 month
Deposit not credited since 1 month. I have sent many emails but receive the same reply everytime that they are working on it.Parimatch ID# 579197078
26.09.2026 Trustpilot Withheld payouts
I am raising this complaint regarding…
I am raising this complaint regarding my ₹2,800 withdrawal from Parimatch.More than 25 days have passed since I requested the withdrawal, but the money has still not been credited to my bank account.I have contacted Parimatch customer support repeatedly — I have sent messages around 1,000–1,500 times through customer service, but my actual problem has still not been resolved. Instead, I keep receiving the same copy-paste responses again and again.I have also contacted Parimatch by email around 100 times regarding this issue. Unfortunately, I have received the same type of copy-paste replies there as well, without any proper investigation or resolution.According to the withdrawal timeline stated by Parimatch, I expected my withdrawal issue to be properly addressed within the applicable timeframe. However, more than 25 days have now passed and I still do not have a proper resolution or clear proof of where my money went.I have already provided my bank account statement as proof that I did not receive the ₹2,800 payment. However, Parimatch continues to repeat that the payment was “Successful / Credited.”UTR provided by Parimatch:CBINN62026083175529177If Parimatch claims that the payment was successfully credited to my bank account, they should provide proper and verifiable proof of successful credit and investigate the transaction with the payment provider.My Gaming ID: 845967382Several support tickets have already been closed/completed without actually solving my problem. I have waited more than 25 days and contacted customer service and email support countless times.I request Parimatch to follow the applicable Terms and Conditions they provide to customers and properly resolve this withdrawal issue without any further unnecessary delay.I am not asking for another copy-paste reply. I want a genuine investigation, a clear explanation and a proper resolution of my ₹2,800 withdrawal.
26.09.2026 Trustpilot Withheld payouts
Ticket no-#136472678
Ticket no. #136472678, my amount is still pending to credit in parimatch account from 48 hours. You cant reach out to parimatch customer care. Full fraud is going on. Never trust on his automatic reply. No one going to reach out to resolve the ticket. Fake betting site.User ID853500315
26.09.2026 Trustpilot Other
I had ya bet placement issue from today…
I had ya bet placement issue from today morning I cannot able to place an bet and I cannot able to withdraw my amount kindly see to it and help to manage this issues
25.09.2026 Trustpilot Other
Everyone don't deposit money in…
Everyone don't deposit money in parimatch they are biggest scammers i deposited 500,500,neither refund neither credited in wallet
25.09.2026 Trustpilot Other
Sir mera parimatch account no 825727282…
Sir mera parimatch account no 825727282 ye hai is account mai humne 23.09.2026 ko ek bet lgaya tha 2000 rupaye ka bet no 7863 ye hai ye match pani girne ki wajah se 9 over ka match tha our humne 9 over mai 68 run banne PE paisa lagaya tha par fir se pani girne ki wajah se match 7.4 over mai hi ruk gya match pura bhi nai huwa par parimatch ne paisa le liya mera Balki paisa refund Milana chahie tha mujhe jab match hi 9 over ka nai huwa to
25.09.2026 Trustpilot Other
I have also deposited Rs1100 by phone…
I have also deposited Rs1100 by phone pe but not credited on Parimatch account. Ticket also created #136472678 but still pending to resolve. Worst experience for deposit. Name- Suman kumarPlayer ID- 853500315
24.09.2026 Trustpilot Verification
love to give zero stars
love to give zero stars. One of the fraudulent gambling websites in India. They take your money in the name of deposits and the funds won't be credited to your gaming account. After winning,they will lock your account in the name of additional verification which was fully verified already. Stay away from this number scam website.
24.09.2026 Trustpilot Other
This platform doing complete fraud on…
This platform doing complete fraud on behalf of deposit made.I made deposit of 7500 2 month passed have written 1000 of mail but their support team always do same reply we are working of that I request everyone don't make single rupee deposit on this platform they are doing complete fraud.
23.09.2026 Trustpilot Withheld payouts
More than 25 days have passed withdrawal
More than 25 days have passed, but my ₹2,800 withdrawal is still not credited to my bank account.I have provided my bank statement and all the required proof. Parimatch says the payment was successfully processed and has provided this UTR:**UTR: CBINN62026083175529177**But the ₹2,800 has still not been credited to my bank account.I have contacted Customer Service Chat and email several times, but I keep receiving the same copy-paste response. I have provided the proof from my side, yet my issue is still not properly resolved.**Parimatch, please do not break your customers' trust.** More than 25 days is already a very long time to wait for a withdrawal. A customer should not have to repeatedly ask for the same issue to be investigated.If the payment was really completed, please provide clear and verifiable transaction details that my bank can trace. Please don't just send the same message repeatedly.I request Parimatch to respect its customers, investigate my payment properly through the Financial/Payments Department, and resolve this matter fairly.**I only want my ₹2,800 withdrawal to be properly traced and credited to my bank account.****Account ID:** 845967382**Withdrawal:** ₹2,800**UTR:** CBINN62026083175529177
23.09.2026 Trustpilot Other
deposit is not received not one time…
deposit is not received not one time many times parimatch is really scam guys please don't play in parimatch you can play in any other site but parimatch please don't play
23.09.2026 Trustpilot Other
Everything is ok but deposit only till…
Everything is ok but deposit only till bit issue but overall performance was awesome
23.09.2026 Trustpilot Verification
Guys
Guys, do not go anywhere near this website.They operate in a very dishonest way. The moment you start winning, they lock your funds and keep asking for more and more documents with no end in sight.It feels like a deliberate and outdated tactic designed to wear customers down.Based on my experience, I strongly advise people to stay away from this website.
23.09.2026 Trustpilot Withheld payouts
₹44 LAKH BLOCKED, UNABLE TO WITHDRAW
My experience with Parimatch has become extremely serious. Approximately ₹44 LAKH of my funds are currently blocked**, and I am unable to withdraw my money.I have been a **VIP customer and a long-time player** on the platform. I have sent **more than 100 emails** regarding my account, verification and withdrawal issue. I have cooperated fully with their verification process and submitted the requested documents and transaction proofs multiple times.now, my verification is completed finally.. but my funds are still blocked, and I have not received a clear explanation of what exactly is pending or when I will be able to withdraw my money.What makes this even more frustrating is that I have already suffered **approximately ₹25 LAKH in losses over the years** while using this platform. After being a long-term VIP customer and spending so much time and money on the platform, this treatment has completely destroyed my trust.I am giving Parimatch one final week to provide a clear resolution and restore my legitimate withdrawal access**. If this matter is still not resolved, I intend to share my documented experience and supporting evidence with relevant authorities and news/media organizations so that the matter can be independently examined.pls help me i just want my hard earned money back nothing else..Player id -581690669
23.09.2026 Trustpilot Withheld payouts
I deposit 200 and make money 774 and i…
I deposit 200 and make money 774 and i withdraw this money . the payment in processing within 2 hours not received in bank account .I requested to support team please help and immediately improve it.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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