Parimatch: 506 complaints filed in English across 3 platforms, disputed sums $21,717 · 168,270 INR and 3 more currencies. Most of them are about withheld payouts (65%). Risk index 31.1. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.
Status unknown 473
Closed, no outcome 14
Resolved 10
Rejected 9
Sources
Trustpilot 473CasinoReviews 27LCB.org 6
Complaints by month
10
12
01
02
04
07
08
09
10
Questions and answers
How many complaints are there about Parimatch?
The English-language record holds 506 complaints from 3 platforms; 473 carry no status from the platform. The latest one is dated 2026-10-07.
Does Parimatch resolve complaints?
Of 33 complaints where the platform recorded a status, 30% were resolved, 0% remain open and 27% were rejected as groundless, 42% were closed without an outcome. Withheld payouts account for 61% of them.
What do players complain about?
Mostly withheld payouts — 65% of cases, then other (25%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 506 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 31.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 506
03.10.2026TrustpilotWithheld payouts
my deposit of 10000 rs is missing from…
my deposit of 10000 rs is missing from last 3 days and now my withdrawal of 22060 is not bein processed
02.10.2026TrustpilotOther
I was deposited 28000 on sept 6th 2026…
I was deposited 28000 on sept 6th 2026 . Till day my account is not updated. Its showing zero in my Parimatch account. Raised ticket waited almost 27 days , without resolution they have closed my ticket.Totally fraud.
02.10.2026TrustpilotWithheld payouts
Parimatch is one of the worst websites…
Parimatch is one of the worst websites I have ever come across. They seem to know nothing except how to cheat their customers.I requested a withdrawal of ₹20,000 on February 13, but the money has still not been credited to my bank account. I have sent numerous emails and submitted my bank statement, but I have not received a proper response.Similarly, I deposited ₹10,000 on March 2, but the amount has still not been credited to my Parimatch account. I have contacted their support team several times, but there has been no proper resolution.Dear friends, please stay away from this website. I have used many gaming websites, but I have never experienced such a terrible situation. Once you deposit money on this platform, getting it back can become a nightmare.I am sharing my personal experience to warn others. Please think twice before depositing your hard-earned money on Parimatch.Parimatch User ID: 881151916Parimatch team, I have waited long enough. Please credit my pending ₹10,000 deposit and refund my ₹20,000 withdrawal immediately. I want my hard-earned money back.
02.10.2026TrustpilotOther
I am writing regarding my ₹800 deposit
I am writing regarding my ₹800 deposit, which has still not been credited to my Parimatch account under Ticket #135710725.I have already provided the required information and payment details, yet I am repeatedly being told to wait. First, I was asked to wait for a few hours, then several days, and now I am continuously receiving the same response that the issue is being forwarded to the relevant team.This is extremely frustrating. I have already waited long enough and I do not want another generic response asking me to be patient.Please investigate Ticket #135710725 immediately and either credit my ₹800 to my Parimatch account or provide a clear and specific explanation for the delay.I expect a proper resolution, not another repeated “we are working on it” message.Please treat this matter as urgent and provide me with a concrete update and resolution
02.10.2026TrustpilotOther
DEPOSIT SCAM ON PARIMATCH
My id 171302715On 29th sept I deposited for the the 1st time on parimatch. It was 3000 INR. I made the deposit through UPI QR. After selecting upi qr> phonepe> paid the money then came back submit the utr. But the deposit was not successful. It's till not credited in my account almost 3 days going to pass. I created a ticket on support. But it's not even checked. Mailing them continuously they Mailing back after hours with same answer WAIT and WAIT. Hoe much waiting need? All sites solve deposit issue within 24 hours and you guys taking weeks to solve. I don't even know it will ever be credited or not. I was attracted by smooth interface and fast working of parimatch site But now totally disappointed. They didn't even let me play. Really shameful. Guys who are going to play think twice. How stressful it Will be didn't getting your money after it's debited from bank account? And Mailing one after one. Day passing no resolution. So again think. Think more.
01.10.2026TrustpilotWithheld payouts
Fraud,Fraud and Fraud are the 3 magic…
Fraud,Fraud and Fraud are the 3 magic words for parimatch after 4 long months they have proven that they were never interested to return my money.They actually wanted to eat away my money and they have done it.My player id is :- 275651747There was a balance of Rs10375 and they have written write off on it and taken away.
01.10.2026TrustpilotOther
Parimatch is fraud
435239443 is I'd140076883 is ticket number 4 days done now still deposit not credited and not received in my bank account, and your support is doing nothing, Parimatch is totally scammed and fraud
01.10.2026TrustpilotOther
Deposit issue - Please resolve
Dear Parimatch Support Team,My Parimatch ID is 914474055.I initiated a Deposit of ₹5,000 via UPI payout from my Parimatch account on 30 September 2026 at 10:20 PM. It has now been more than 24 hours, but the amount is not reflecting in my Parimatch account. & the Rs.5000 is debited from Bank Account&, the Deposit status in my Parimatch account is showing as “Declined.”Kindly check the status of this transaction and provide me with the transaction reference details or arrange for the amount to be credited to my Parimatch account at the earliest.Following are the details of the same* My Parimatch ID: 914474055* Amount of transaction: Rs. 5000 (Rupees Five Thousand )* Date & Time of the transaction: 30 September 2026, Time 10:20 pm* Transaction UPI Ref No : 627324896835* UPI Payment Receipt File attached herewith
01.10.2026TrustpilotOther
FRAUD ALERT: Parimatch Withholding ₹8,499.43 Deposit Despite Official Bank Settlement Letter! (Player ID: 289385543)
Do not trust Parimatch India! Your money is NOT safe on this platform. I made a successful UPI deposit of ₹8,499.43 on 13th June 2026. The money was immediately debited from my Karur Vysya Bank account via PhonePe under UTR: 130653211285 to their intermediary gateway (paytm.s2ss9vj@pty).I have already provided their support team with the official Bank Confirmation Letter and complete Bank Statement PDF under Case ID: 108433880. Even though my bank and the UPI network have officially certified that the transaction is 100% SUCCESSFUL, Parimatch is deliberately delaying and refusing to credit my wallet. Their system internal status shows "New" (Pending Settlement), meaning they are illegally holding customer funds in their gateway aggregator.I have officially lodged a legal UPI Chargeback Dispute through my bank under Interaction ID: KVBML23092614123597, and complaints are active with the National Cyber Crime Helpline (1930) and NPCI. This platform is causing an absolute deficiency of service and financial fraud. Avoid Parimatch India if you care about your hard-earned money!
01.10.2026TrustpilotOther
My 2000 deposit money did int deposit…
My 2000 deposit money did int deposit into my account
01.10.2026TrustpilotOther
Still not happy with the deposit…
Still not happy with the deposit failures and the process to resolve this issue. Waiting for 72 hours and the amount never returns to the account because the money successfully transferred to the receivers account. And only after waiting for 72 hours, you can submit the request. And then again wait for many days. This needs to be fixed.
01.10.2026TrustpilotOther
⭐ 1 Star
⭐ 1 Star — Absolutely Pathetic Payment Experience with ParimatchI have had enough of Parimatch’s unacceptable payment practices.❌ ₹7,000 deposit — money debited from my bank account, but the transaction was marked Declined.❌ ₹5,000 deposit — money debited from my bank account, but again marked Declined.And this is not the first time. I have experienced multiple failed transactions in the past where my money was deducted but never properly returned to my bank account. I ignored it earlier and continued using the platform, but this has gone too far now.Every time there is a payment issue, their support team asks for screenshots, UTR numbers, bank statements and other documents. We provide everything they request, only to be told to wait 3 business days. After waiting, they come back asking for a bank letter. Seriously? Why should a customer have to keep running around when the bank statement and UTR already clearly show that the money was debited?This is extremely frustrating and completely unacceptable.I have screenshots, transaction details, UTRs and other proof showing that these payments were declined by Parimatch while the money was still deducted from my bank account. Yet the money is not credited to my account and, in many cases, is not properly refunded back to my bank either.I am now going to escalate this matter through the appropriate channels, including the relevant gambling authorities, stakeholders and brand representatives. I will provide all the evidence I have.Customers should not have to fight to get their own money back.I strongly advise people to think twice before depositing money on Parimatch. Based on my experience and the numerous similar complaints I have come across, the payment process is completely unacceptable.We are VIP customers and this is how we are treated. I can only imagine how regular customers are treated.Absolutely pathetic and disgusting service.I would give 0 stars if that were an option.STOP PLAYING ON PARIMATCH. I DO NOT RECOMMEND THIS PLATFORM.
30.09.2026TrustpilotOther
Deposit not credited
435239443 is I'd3000 deposit still not credited3 days done now , your support system is so so stupid service even they are not answering, I have enough proof that shows you already received money because as per my bank response shows that you already received money,I want everyone who doesn't receive deposit than do cyber complaint because that is the only way you will get your money, This is really so so stupid I thought that parimatch is genuine but totally scammed
29.09.2026TrustpilotWithheld payouts
Thank you for your response
Thank you for your response, but my issue is still not resolved.It has now been 28 days since my ₹2,800 withdrawal request. I have contacted your customer support and email support repeatedly, and I have sent around 100 messages/emails regarding this issue. Unfortunately, I continue to receive the same copy-paste responses without any actual resolution.I have also raised this issue on Trustpilot 5 times, but my ₹2,800 withdrawal is still not resolved.You are again asking me to contact support@p, but I have already contacted this email many times. If I keep receiving the same copy-paste response from the same support channel, how is my problem supposed to be resolved?UTR: CBINN62026083175529177Account ID: 845967382Withdrawal amount: ₹2,800Pending since: 30 daysI have already provided my bank statement showing that the ₹2,800 was not received in my bank account.If you claim that the payment was successfully credited, please provide clear and verifiable proof of the actual credit to my bank account. Otherwise, please investigate the transaction with your payment provider and resolve the missing amount.I am asking for a genuine investigation by the responsible financial/payment department. Please do not send another generic copy-paste response or close the ticket without resolving the issue.I have already contacted customer support repeatedly, emailed you around 100 times, and raised 5 Trustpilot complaints. After 28 days, I still have no clear resolution. Please finally resolve my ₹2,800 withdrawal.
29.09.2026TrustpilotOther
Parimatch id number 805229340
Parimatch id number 805229340Mene 15000 withdrawal kiya fir Parimatch valo ne amount mere bank account me transfer kar diya bad me Mera bank account block karva diya cyber me complaint kar keParimatch frod he abhi koi answer nahi deta he
29.09.2026TrustpilotOther
Deposit not credited
435239443 is I'd 3000 deposit still not credited As you said your support still doing nothing, even I sent them all proof that shows you already received money still they are not answering, so so stupid and frustrated, really I think I made mistake to use parimatch,No one is doing anything here because they don't care to their clients right?
29.09.2026TrustpilotOther
UTR:693845933848
UTR: Number :693845933848 my 5000 amount deposit not credited even more than before 9 month still no received done, I have sent them statement and upi and bank response that shows that they already received money but their system showing failed, this is so so frustrated really so bad service fraud
29.09.2026TrustpilotGame fairness
Accoun id:532110795.
Accoun id:532110795.This guys are doing fruad complety.dont play deposits are doing fruad I lost 10lacs
28.09.2026TrustpilotOther
Deposit and withdrawal is working…
Deposit and withdrawal is working perfectly I love parimatch platform
28.09.2026TrustpilotOther
Kisi ke pet play platform but some…
Kisi ke pet play platform but some problem platform problem or payment done after not deposite it ant not solution payment