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Parimatch— player complaints: 506 in English

506 Complaints
112▼ Last 30 days · was 205
0 Unresolved
4.5561902324074d Last complaint
31.1 Risk index
30% Resolved · of 33 with a known status
61% Withheld payouts among those
$21,717 · 168,270 INR · €53,884 +2 Disputed sums

Parimatch: 506 complaints filed in English across 3 platforms, disputed sums $21,717 · 168,270 INR and 3 more currencies. Most of them are about withheld payouts (65%). Risk index 31.1. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.

What players complain about

Withheld payouts 65% 328
Other 25% 127
Verification 4% 22
Game fairness 2% 12
Account blocks 2% 9
Bonus terms 2% 8
Status unknown 473 Closed, no outcome 14 Resolved 10 Rejected 9

Sources

Trustpilot 473 CasinoReviews 27 LCB.org 6

Complaints by month

10
12
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07
08
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10

Questions and answers

How many complaints are there about Parimatch?

The English-language record holds 506 complaints from 3 platforms; 473 carry no status from the platform. The latest one is dated 2026-10-07.

Does Parimatch resolve complaints?

Of 33 complaints where the platform recorded a status, 30% were resolved, 0% remain open and 27% were rejected as groundless, 42% were closed without an outcome. Withheld payouts account for 61% of them.

What do players complain about?

Mostly withheld payouts — 65% of cases, then other (25%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 506 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 31.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 506

07.08.2026 Trustpilot Other
Parimatch doing complete fraud they…
Parimatch doing complete fraud they just cheated 2 deposit recently my id is 222673170.I made deposit on 1st aug 2026 of 7500 with UTR: 621323638847And 5000 on 2nd August withUTR: 178644476246.Don't do a single rupee deposit they are doing complete fraud. And their maid id is not working that's and ticket just doing timepass with agent.Feeling completely helpless.
07.08.2026 Trustpilot Withheld payouts
Withdrawal amount not credited to bank account
Parimatch id - 937434561Ticket id - 118168152Amount - 15000/-Date - 19/07/2026Time - 11:29 amWithdrawal method - upiIn last review parimatch reply and told to send all details to email address but after sending they didn't send respond email too, Now days parimatch is not responding in email also It's been 19 days till now they didn't resloved my ticket, in last review in trustpilot they reply and told to send email I sent but there support team tells same stories payment specialist are working on u r ticket... I am playing in parimatch for 7 years , now it's time to quit to alternative website because there parimatch payment providers are frauds ,Don't play in parimatch there are many excellent sites , parimatch support team don't have any knowledge they simply copy and paste same answer to everyone, quit parimatch quit parimatch they are frauds
07.08.2026 Trustpilot Other
most fraud company in betting of all…
most fraud company in betting of all time shit company and shit support department they have.. all time fraud company in betting ... don't put money in it
06.08.2026 Trustpilot Withheld payouts
Word customer support my money…
Word customer support my money withdrawal is showing successfull and money is not credited to my account.
06.08.2026 Trustpilot Withheld payouts
Unfortunately
Unfortunately, the issue is still not resolved. My original ₹10,000 withdrawal is still not credited to my bank account despite being marked as "Successful" by Parimatch.Now the same problem has happened again. Today, my new withdrawal of ₹3,000 is also showing as "Successful", but the amount has still not been credited to my bank account.I have already provided my updated bank statements and all the requested documents, yet I continue to face the same issue. This is extremely disappointing and raises serious concerns about the reliability of your payment system.Two withdrawals (₹10,000 + ₹3,000) are now pending despite both being marked as successful. This is completely unacceptable.I expect Parimatch to resolve both issues immediately instead of repeatedly asking customers to wait. This has been a very frustrating experience and reflects poorly on the quality of your payment service.
06.08.2026 Trustpilot Withheld payouts
Refund my money
my transaction in parimatch is successful but not added in wallet or refund last 15days, customer service not given any reply, please don't play anyone in parimatch site 😡🖕
06.08.2026 Trustpilot Withheld payouts
their chat support was onee of the…
their chat support was onee of the worst i didn't get money from 1 monththey are fraud
06.08.2026 Trustpilot Other
Fraud
My id - 508700266 Extremely disappointed with Parimatch's customer support and payment handling.I deposited ₹6,500 through PhonePe. The amount was debited from my bank account, but the deposit failed on their platform. Their support team asked me to wait for 3 banking working days. It has now been 4 working days, and I still have not received my refund.I submitted my bank statement and every document they requested, yet all I receive are the same copy-and-paste responses with no actual resolution or clear refund timeline.Holding a customer's money for days without resolving the issue is completely unacceptable. The support team lacks accountability and fails to provide meaningful assistance.Based on my experience, I cannot recommend this platform to anyone. If you value your money and expect reliable customer support, think twice before using Parimatch.
06.08.2026 Trustpilot Withheld payouts
Mera aaj withdrawal amount credited ho…
Mera aaj withdrawal amount credited ho gya 99999 ka withdrawal kisi tarah mila mujhe bahut koshish karne ke baad thank you for parimatch 9229431103 Parimatch ***** star
06.08.2026 Trustpilot Withheld payouts
Parimatch site is very Dengue.
Parimatch site is very Dengue.All friends leave it this Site not playing this site any Game,My payment Successfully but deposit field and not credited in my account any balance,then 6 days gone but problem not solved in parimatch customer support.
06.08.2026 Trustpilot Withheld payouts
Withdrawal amount of mine parimatch…
Withdrawal amount of mine parimatch side says they transfer success but I my bank account not shown could u please help on that my 2 withdrawal amount not showing yet
06.08.2026 Trustpilot Other
My deposit not add and not refund in 3…
My deposit not add and not refund in 3 working days
06.08.2026 Trustpilot Withheld payouts
Why my withdrawal account has been…
Why my withdrawal account has been temporarily blocked??what is the reason?? unblock my withdrawal account, immediately.
06.08.2026 Trustpilot Other
The money I receive from parimatch is…
The money I receive from parimatch is fraud and black money ...I recieved multiples notices from bank
06.08.2026 Trustpilot Withheld payouts
Worst experience!!
Worst experience!!! My withdrawal amount shows successful but it’s not credited into my account also could not reach out to support for help always a delay saying there Ela wait time..
06.08.2026 Trustpilot Withheld payouts
I deposited 4900 rupees it will…
I deposited 4900 rupees it will declined by app but money had been deducted by acount , first they say auto refund provided under 3 days they dont provide refund then they raise a ticket and still dont resolved it.
06.08.2026 Trustpilot Withheld payouts
Fraud policies while withdrawal
Fraud policies while withdrawal, it's been week i made withdraw, they are very clever every time conects me with different agent who are litterly dumb trying to be smartass sending copy paste messages, been week but no clarification from them or deadline been provided anyways be aware of this fraud guys, Am lodging complaint against them in consumer court and also national fraud helpline.
06.08.2026 Trustpilot Other
they are fraud and there agents don't…
they are fraud and there agents don't know shit about anything .. bigggest fraud company in india for gambling
05.08.2026 Trustpilot Withheld payouts
Worst service ever
Worst service ever 15 business days complete still not get my deposit amount 2300rs 533193410
05.08.2026 Trustpilot Other
This is my I'd -911948851....I…
This is my I'd -911948851....I Deposited 1000 rs on Nov'2025 nd...that was Successfully Deducted from my Bank Account but it was not Credited to my Pari match Account. Also i Got 1500 Rs Hold amount.l from Pari match Transaction. Who'll take responsibility of all bad things. Don't play on Pari match mere bhai.....very poor unsafe and Untrustable platform.

381–400 of 506

How the risk index is calculated and how complaints are labelled — the method behind this section.

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