Parimatch: 506 complaints filed in English across 3 platforms, disputed sums $21,717 · 168,270 INR and 3 more currencies. Most of them are about withheld payouts (65%). Risk index 31.1. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.
Status unknown 473
Closed, no outcome 14
Resolved 10
Rejected 9
Sources
Trustpilot 473CasinoReviews 27LCB.org 6
Complaints by month
10
12
01
02
04
07
08
09
10
Questions and answers
How many complaints are there about Parimatch?
The English-language record holds 506 complaints from 3 platforms; 473 carry no status from the platform. The latest one is dated 2026-10-07.
Does Parimatch resolve complaints?
Of 33 complaints where the platform recorded a status, 30% were resolved, 0% remain open and 27% were rejected as groundless, 42% were closed without an outcome. Withheld payouts account for 61% of them.
What do players complain about?
Mostly withheld payouts — 65% of cases, then other (25%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 506 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 31.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 506
10.08.2026TrustpilotWithheld payouts
3 din se withdrawal dala hai wahan pe…
3 din se withdrawal dala hai wahan pe successful dikha rha hai par account mein nhi aaya aur inn logo ka koi customer care bhi nhi hai na hi koi mail jo de rkhi hai woh galat hai
10.08.2026TrustpilotOther
I had deposited 10k amount through upi…
I had deposited 10k amount through upi paytm app ... The money was deducted from my account and transaction was successful but amount was not credited to my parimatch account....after chat with support team they say your transaction was declined... But amount was successful debited from my account....my ID476535999And transaction id 621997584093 please do needful to me
10.08.2026TrustpilotGame fairness
Parimatch is fraud total fraud
Parimatch is fraud total fraud Parimatch settle bets according to their win or lose if players lose then parimatch settle bet as player losing and if player win then parimatch settle it refund and said Bets accept by system mistake
10.08.2026TrustpilotWithheld payouts
Dear Parimatch Support Team,
Dear Parimatch Support Team,My Parimatch ID is 914474055.I initiated a withdrawal of ₹5,000 via UPI payout from my Parimatch account on 09 August 2026 at 10:44 AM. It has now been more than 24 hours, but the amount has still not been credited to my bank account.However, the withdrawal status in my Parimatch account is showing as “Withdrawal Successful.”Kindly check the status of this transaction and provide me with the transaction/UTR reference details, or arrange for the amount to be credited to my bank account at the earliest.Please do the needful and resolve this issue as soon as possible.Thank you.
10.08.2026TrustpilotWithheld payouts
VIP Member - ₹3,000 Withdrawal Stuck Without UTR & Ignored by Support
I Requested a ₹3,000 withdrawal on Aug 9. In-app status shows successful, but NO 12-digit UTR/RRN was generated. VIP support (Sachingy/Shreya) set Aug 10 as the deadline and requested my bank statement. I submitted the official bank statement for Aug 8–10 (with password) proving ₹0 received, but support has completely gone silent. Player ID: 251267570. Process my manual wallet reversal immediately.
10.08.2026TrustpilotWithheld payouts
⭐ 1-Star Review
⭐ 1-Star Review – Parimatch Withdrawal IssueExtremely frustrating and unacceptable withdrawal experience with Parimatch.I am genuinely disappointed with Parimatch’s payment service. I have faced repeated issues with my withdrawals, where the transactions are shown as “Successful”, but the money is not actually credited to my UPI/bank account.My recent ₹5,000 withdrawal is again showing as successful, but I have not received the money. There is no UTR, bank reference number, or proper payment confirmation available to track the transaction.What makes this even more frustrating is that I have already faced the same problem with my previous ₹10,000 withdrawal. I have contacted customer support multiple times, but instead of providing a proper resolution or payment proof, I keep receiving generic responses asking me to wait.How can a withdrawal be marked “Successful” when the customer has not received the money?If the payment has genuinely been processed, then provide the UTR/reference number and payment proof so my bank can trace it. If it has not been processed, then return the money immediately.I have been patient enough. I don't want another generic “please wait” response. I want a clear explanation, transaction-wise proof, and my money credited to my account.This repeated withdrawal problem has seriously damaged my trust in Parimatch. A payment platform should be able to provide proper tracking and transparency for every withdrawal.Very poor withdrawal experience. Very poor resolution. Extremely frustrating.⭐ 1/5 — I would not recommend Parimatch until these withdrawal and payment issues are properly resolved.
10.08.2026TrustpilotWithheld payouts
Withdrawal fraud
I have made a withdrawal request on 8 aug 2026 and it's showing complete on my betting ac on same day but no money credited till now 10 of aug and even I am parimatch VIP customer from 2021 and play also 10-20 lakh on web site every year they area not helping now I am thinking to switch for any other platform and also will complain on cyber crime My betting ac number is 730908832Noted - they review reply also copy past ..
10.08.2026TrustpilotWithheld payouts
The money was taken out of my account…
The money was taken out of my account but parimatch says they didn't receive and now they won't even refund me this is a fraud website and I will advise you not to play on parimatch they will cheat you out of your funds
10.08.2026TrustpilotWithheld payouts
1 withdrawal 753 3 days complete but…
1 withdrawal 753 3 days complete but not my account i using this site Last 4 year id 992759414 do not use this site Old user not support and why new support there no support for New user please understand my side guys my Last request do not use this site 🙏🙏🙏🙏
09.08.2026TrustpilotWithheld payouts
Wrost customer support parimatch.
My player id 608669660 have deposited 5000inr 4/08/2026 5:46 My account deducted from 5000 today 4days waiting but not received my money.parimatch wrost customer care.
09.08.2026TrustpilotWithheld payouts
Deposit deducted but not credited – disappointing payment experience
I had a very disappointing experience with Parimatch. My User ID is 726459393.On 9 August 2026 at around 5:29 PM, I attempted to deposit ₹500 into my Parimatch account using UPI through Kotak Mahindra Bank. The amount was successfully deducted from my bank account, and I received a valid UPI transaction reference number (611871310284).However, the amount was not credited to my Parimatch gaming wallet. When I checked the transaction history, the deposit was marked as “Declined”, even though the money had already been debited from my bank account.I contacted Parimatch live support and was asked to send an email with my user ID, UTR number, and screenshots of the transaction. As of writing this review, I am still waiting for the amount to be credited to my gaming wallet or refunded to my bank account.This experience has been very frustrating because the payment was completed from my bank’s side, but Parimatch failed to reflect the deposit in my account. I hope Parimatch investigates this issue and resolves it as soon as possible.User ID: 726459393Deposit Amount: ₹500Date: 9 August 2026UTR: 611871310284
09.08.2026TrustpilotWithheld payouts
Everyone all friends do not play parimatch .it is totally big scam app.you can play others app megapari.1xbet .here no pblm deposite or withdrawal..
After 36 days have passed, you felt like making a good decision and resolving this. What were you doing all this time? How can we trust you when you act like this? I will complain to the cyber cell; your corruption regarding poor people's money will be exposed. I have just been watching all this time. I am hiring a lawyer through Voxya and filing a case by paying money. Is this money your father's that you are taking 36 days to solve a problem? What kind of investigation are you even doing? Just look at the transaction in my gaming account and match it with the history of the payment provider that processed the money, and you will get it—whether the money was given or not. Why is there a delay in this? How many times do I have to say it? Are you delaying so that later you can say you didn't find any history of mine, just so you don't have to give the money and didn't solve it for this reason? Petty, thief, fraud—if you had any shame, you wouldn't be listening to all this and would have just processed the money quietly. You aren't even telling me what the real problem is, you are such low-class children of petty people. If I am not able to know the real reason, then it is a thief, fraud app. I request everyone and will make it go viral that Parimatch is a fraud app. No one should play on it."Gaming id -239482060.tickit id -115003450. Amount -2000.
09.08.2026TrustpilotWithheld payouts
Withdrawal not completed
I have been playing on parimatch for a long but it is the first time that a withdrawal has stucked, I requested a withdrawal on 27 July 2026 which shown completed but the money never make into my account, so I raised a ticket, after a week the ticket showed completed but still nothing is showing in my bank account, and Now when I try to submit another request, the disputed transaction is not showing in my support chat. My parimatch id is 594616621.
09.08.2026TrustpilotWithheld payouts
Mera diposit nahi mila hee paisa refund…
Mera diposit nahi mila hee paisa refund bhi nahi huaa hee
09.08.2026TrustpilotWithheld payouts
12000 INR withdrawal shown successful…
12000 INR withdrawal shown successful in game history but not credited in my bank account.The withdrawal was created on 26th july,2026.After contacting customer support and submitted all the releavant documents and they created a ticket but not solved my problem. Kindly help me plj My game ID :235068628 Ticket :119822831
09.08.2026TrustpilotOther
I deposited money in parimatch 10000…
I deposited money in parimatch 10000 INR but they did not deposit that in the casino account... I have given many proof of the bank statement and deposit slip but they denied that the fund not received in their system... Parimatch is fraud app... Do not use it.. i have lost many money in parimatch
08.08.2026TrustpilotWithheld payouts
I want to file a complaint against… multiple date
I want to file a complaint against Parimatch with an external authority because my issue has remained unresolved for more than six months.My tickets are #70275623, #76490486, and #117265976. All three tickets were marked as “Resolved,” but the deposited amounts were never credited to my Parimatch balance.I have already provided all the required evidence, including my bank statement, UTR numbers, transaction dates and times, screenshots, and the response from the payment/wallet support team.Parimatch asked me to contact my bank and obtain a written confirmation. I followed their instructions and contacted my bank. After checking the transaction details, the bank informed me that the funds had reached the merchant account and that I should contact the merchant. However, the bank also informed me that they are not authorized to provide me with a written letter confirming this.I have already forwarded the bank-related information and the payment/wallet support response to Parimatch, but they continue to give repeated responses without resolving the matter.Therefore, I now want to escalate this matter to an appropriate external authority/consumer complaint platform and submit all the evidence regarding these transactions. multiple date
08.08.2026TrustpilotWithheld payouts
Don't play here guys withdrawal of 5000…
Don't play here guys withdrawal of 5000 is not credited it hasbeen 1 week now customer support are idiots
08.08.2026TrustpilotWithheld payouts
My parimatch id is 282422193
My parimatch id is 282422193I withdraw the amount of 5015, 300 and 2000. In the system it shows withdrawal is successful done but I didn't receive the amount since 5 days I played parimatch from past 5 years but now withdrawal process is sucks please refund the money
08.08.2026TrustpilotWithheld payouts
Parimatch doing fruad.
Parimatch doing fruad.USERID:532110795.Ticket number:117949678-i was deposited 4000money on July 19th it's not reflecting and not refunded.Ticket number:120707887 withdral not processed to my account but it's showing success amount of 3165Ticket number:122147755-i was deposited 2000 money on one week bank amount not reflecting and not refunded This parimatch guys are doing fruad if you are connected to customer representative simply they said it is review billing team checking once completed we will update like that they are fraud ing to customer don't play parimatch and don't loose