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Parimatch— player complaints: 506 in English

506 Complaints
112▼ Last 30 days · was 204
0 Unresolved
4.583420922581d Last complaint
31.1 Risk index
30% Resolved · of 33 with a known status
61% Withheld payouts among those
$21,717 · 168,270 INR · €53,884 +2 Disputed sums

Parimatch: 506 complaints filed in English across 3 platforms, disputed sums $21,717 · 168,270 INR and 3 more currencies. Most of them are about withheld payouts (65%). Risk index 31.1. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.

What players complain about

Withheld payouts 65% 328
Other 25% 127
Verification 4% 22
Game fairness 2% 12
Account blocks 2% 9
Bonus terms 2% 8
Status unknown 473 Closed, no outcome 14 Resolved 10 Rejected 9

Sources

Trustpilot 473 CasinoReviews 27 LCB.org 6

Complaints by month

10
12
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02
04
07
08
09
10

Questions and answers

How many complaints are there about Parimatch?

The English-language record holds 506 complaints from 3 platforms; 473 carry no status from the platform. The latest one is dated 2026-10-07.

Does Parimatch resolve complaints?

Of 33 complaints where the platform recorded a status, 30% were resolved, 0% remain open and 27% were rejected as groundless, 42% were closed without an outcome. Withheld payouts account for 61% of them.

What do players complain about?

Mostly withheld payouts — 65% of cases, then other (25%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 506 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 31.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 506

12.08.2026 Trustpilot Withheld payouts
Steal your Deposit and Withdrawal money
They are real fraud and stole my deposit and withdrawal money from 5th July 2026 till 9th aug 2026.Deposit amounts - Rs 2000, Rs 1650, Rs 1600 and Rs 1654 after from my account didnt added on my parimatch deposit accountWithdrawal amounts - Rs 9200 and Rs 4275 is still not credited to my bank account even after running 100 of emails with them.Whatever the reason they will.never give you these stuck amount, create ticket and close it, even after submitting all relevant documents like bank statement they never reply you and close your ticket.Dont involve with them, if you need money better concentrate on your career, this website is not luck based site but a clear fraud website when you start winning they will stuck your withdrawal amount, i lost more than 7 lakh here in last 2 years.ThanksAccount Id 803019380
12.08.2026 Trustpilot Other
This is biggest fraud company doing…
This is biggest fraud company doing nothing for the customers...
12.08.2026 Trustpilot Withheld payouts
All customers with same cheating this…
All customers with same cheating this company withdrawal successful and not credit in bank accountAfter all saying this transaction to old I share all of my withdrawal OCTOBER 13 2025 and this company everyone same reply me this transaction is to old I share my statement more then 100 time 27000 withdrawal 13 OCTOBER 2025 to until today not confirm My customers id 221880290BIG FROUDE WITH LOT OF PEOPLE
12.08.2026 Trustpilot Withheld payouts
Parimatch is wrongfully withholding customer deposits and giving fake refund dates!
Worst app doesnt give deposits FINAL NOTICE: Fraudulent Retention of Debited Deposits & Broken Refund Commitments | Account ID: 354327298​To the Support & Management Team,​This email serves as a formal final notice regarding the ongoing failure to credit or refund my deposits totaling ₹1,390 for Account ID: 354327298.​Despite money being debited from my bank account, both transactions have been marked as "Declined" on your platform:​₹1,000 INR (11 August 2026 | UPI Ref/UTR: 312264957841)​₹390 INR (28 July 2026)​Your support team previously committed in writing that the ₹390 refund would be completed by 31/07/2026. That deadline passed weeks ago without any refund. Providing the exact same automated "3 business days" script for the recent ₹1,000 deposit makes it clear that these timelines are delay tactics rather than actual resolution efforts.​Immediate Requirements:​Credit the full amount of ₹1,390 to my account wallet, OR​Issue an immediate manual bank refund and provide the official ARN/RRN (Acquirer Reference Number) for banking verification.​Notice of Legal & Regulatory Action:If this matter is not resolved within 24 hours, I will proceed with the following actions using all recorded chat transcripts and bank statements as evidence:​Cyber Crime Filing: A formal complaint will be submitted on the National Cyber Crime Reporting Portal (cybercrime.gov.in) for wrongful financial retention.​Banking Chargeback Dispute: A official dispute will be escalated through my bank and NPCI citing failed merchant fulfillment.​Consumer Authority Escalation: A legal notice will be submitted to the Central Consumer Protection Authority (CCPA) under the Consumer Protection Act, 2019, naming the platform and its official brand endorsers for unfair trade practices.​Treat this communication with urgency. I expect immediate confirmation of the processed refund or wallet credit.​Regards,Account HolderAccount ID: 354327298Name : Hem chandra palariya
12.08.2026 Trustpilot Withheld payouts
I am daily play this game but last 3…
I am daily play this game but last 3 days I am not playing because your customer support very poor I complain daily payment regarding but not resolve 26100 muy payment pending 7 days one ticket 8500 resolve but paymnet not credit one withdraw 8000 not credit one 1100 pending 8bdays one 8500 again pending I leave this game permanent because bed service or fraud me 8650441183
12.08.2026 Trustpilot Withheld payouts
My withdrawal is marked successful but…
My withdrawal is marked successful but money has not arrived. I already have ticket number # 123807502. Live chat is not helping. Please provide the UTR number immediately."
12.08.2026 Trustpilot Withheld payouts
Withdrawal kiya 2 baar 9000 or 8000
Withdrawal kiya 2 baar 9000 or 8000 , 3:03Am or 3:17AM ko bolte hai hrs me aajata hai but abhi tk kuch nhi receive hua hai upar se contact kiya support team ko wo to bolte hai 5 day lagega , ye kya service aap de rhe ho
11.08.2026 Trustpilot Withheld payouts
My deposit of 5000,10000,500 not…
My deposit of 5000,10000,500 not received in my parimatch account very bad experience I give every proof to the customer support team but not received it,game id-866575595
11.08.2026 Trustpilot Withheld payouts
₹15,000 Withdrawal and ₹3,750 Deposit Still Unresolved After 20 Days
Hi guys,I want to share my experience with Parimatch. Please don’t skip this if you’re using the platform.I’m currently facing an issue involving a ₹15,000 withdrawal and a ₹3,750 deposit. I have been following up with them for almost 20 days, but I still haven’t received a proper resolution.What concerns me the most is the customer support experience. Whenever I try to contact them regarding the failed withdrawal/deposit, the chat is closed without a proper resolution or clear explanation. Based on what I was told, their guidelines allow them to not respond to certain failed transactions, which has seriously affected my trust in the platform.At this point, I have decided not to play on Parimatch anymore. I’m sharing this purely based on my personal experience so that others can make an informed decision before using the platform.In comparison, I have had a much better experience with 10CRiC. In my experience, whenever there was an issue with a deposit or withdrawal, the amount was eventually returned.I’m not saying this based on someone else’s experience—this is what happened to me. Please think carefully before depositing or playing on any platform, and make sure you understand their policies regarding failed transactions and withdrawals.Just sharing my experience so others can be aware.
11.08.2026 Trustpilot Withheld payouts
Help me for withdrawal my wining amout
Sir my name is sanskar I am playing with parimatch since 2022 today I win 40k But not showing withdrawal method And parimatch ask ke to varification but I clicked continue to varification But not showing any option please help sir 15 aug is my birthday I want to withdraw my win amount My id number - 650396332
11.08.2026 Trustpilot Other
Fraud mera 500 rupay deposit Kiya wo…
Fraud mera 500 rupay deposit Kiya wo account me nahi dikha raha hai
11.08.2026 Trustpilot Withheld payouts
I will like say something that the…
I will like say something that the money withdrawal is successful but not credit in my bank account??why.
11.08.2026 Trustpilot Withheld payouts
Withdrawal of 14000/- sucessful in parimatch but money not credited to bank account
Parimatch id - 937434561Amount - 14000/-Date - 07/08/2026Time - 19:08Withdrawal - bank transfer Ticket - 123735983Again again again This fraud parimatch did same , last month on 19/07/2026 I withdrawal 15000/- which is successful in parimatch but money not credited to bank , they refunded on 07/08/2026 (after 20 days) to my parimatch account , Same amount I withdraw on 07/08/2026 again it's showing sucessful in parimatch and money not credited to bank account and I have to wait another 20 days they give back and again they will block in name of withdrawal, I am playing in parimatch from last 7 years , my recent experience I am telling never open parimatch app , if possible close u r parimatch accounts completely because, if u guys win also they will won't send u r winning money to bank account ...... Better to quit the parimatch and look into other sites
11.08.2026 Trustpilot Withheld payouts
I have withdrawan rupees 12007 on 8th…
I have withdrawan rupees 12007 on 8th agust 2026 but still not get my money in account this is second time I am facing same issue immediately look at the same issue immediately
11.08.2026 Trustpilot Withheld payouts
I hv made a withdrawal its showing…
I hv made a withdrawal its showing successful but then amount isn't received in mine acc Resolve the problem as soon as possible
11.08.2026 Trustpilot Withheld payouts
I have placed a withdrawal request on…
I have placed a withdrawal request on 9th of August 2026 my withdrawal is showing successful on Parimatch however I have not received my withdrawal amount yet in my bank account I raised several issues however I have not got any update yet it's very disappointing my order is Order ID: 204393345. I am very frustrated with this process
11.08.2026 Trustpilot Withheld payouts
I deposited ₹1,000 into my Parimatch…
I deposited ₹1,000 into my Parimatch account on 11/08/2026 at 10:23 AM par wo payment parimacht account p dicline dikha rha h or mane account s paise bhi cut chuke h y issue mare m 3 bar ho chuka h pahle wale bhi refund nhi hue plss jaldi solv kro yrrr Or UTR no 611971096399 y h jaldi solve kro yrMari Parimatch Betting Account No.: 634104089
11.08.2026 Trustpilot Other
Deposit Fraud
So I made a deposit on February month of 2026 and as it was not credited I had raised tickets and contacted support regarding the same multiple times. I have proper proof with clear values like debit slip including UTR, date and time and also I have my bank statement clearly stating the amount has been debited from my account and bank confirmed successfully credited to merchant account but till date I've not received any refunds or even response from this Parimatch side. Similarly another deposit on June month. So I request people to not use Parimatch site for gambling. I've even posted the same in my instagram page. Please go ahead and see my insta page as many people reported such issue.
11.08.2026 Trustpilot Withheld payouts
I deposited 10,000/- on July 31st 2026 But Not Reflected To My Account
Raised Ticket ID - 121705174 - ACTIVEWallet ID - 834280111Don't Trust - Play Worst Worst I deposited 10,000/- on July 31st 2026. Till now the money has not been credited to me, at least not to my bank account. They received the money but didn't credit it to me.If you ask, they say they are working on your case on priority. No one should deposit in Parimatch. 1x Bet, 10 Cric is much better than this. Customer support is faster. If it is such a fraud,Definitely not.
10.08.2026 Trustpilot Other
Sir mera account no 430148858 ye hai…
Sir mera account no 430148858 ye hai our mai level 15 mai hu isme customer VIP customer mai a jata hai par mera account ye log VIP status se hi hata diye hai our na hi ab koi bhi VIP benefit milta hai mujhe is liye ab mai parimatch mai betting karna hi band kar diya hu ab parimatch mai bas fraud kiya ja rha hai customer ke sath mai itne betting karne ke bad VIP member customer mai aya tha par ye bhi hata diye our ab jab tak mera account no 430148858 isko VIP member customer mai nai kar dete hai tab tak mai parimatch se game hi nai kheluga

321–340 of 506

How the risk index is calculated and how complaints are labelled — the method behind this section.

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