Parimatch— player complaints: 506 in English

My Three Payment Of Withdrawal Does not transferred into my bank account yet please this is so frustrated now ₹ 5728 , ₹3000 , ₹2900 There is no response yet I request please check that issue ₹5728 - 5 august 2026 13 :47 Pm₹3000- 6 august 2026 18:30 Pm₹2900 - 8 august 2026 12 :26 Pm Please help on that User Id : 621391494

Ye behen k lode itne bade fraudiye h randi k bacche inka system hamesha high volume pe rahta h inko verification k liye 1 weak se document bheja h ticket bna k chhod diye h behen k lode usme 15000 h id me nikal nahi raha hGaming ID 189102394

third class app the deposit amount is not reflected

Kal mai paise withdrawal kare successfully to ho gaye but khate mai paise nahi aaye a bhaiyo bahut bekar app hai

Hi teamParimatch id :437189516Ticket no ; #44982042On oct 08 2025 12000inr my payment was still not credited to my account I have sent all the bank statement upto date but this people sending same standard emails from oct onwards still this people are looking. they are doing fraud and not refunding our money.deposit taking Withdrawal not getting so please take action.i took loan and played in parimatch but they are not returning money

I tried following up with one withdrawal issue Rs 15000 since 23rd July, not resolved they are replying same mail when we ask any update, please don’t play in parimatch better will switch to 10CRIC and they will give immediate response compared to parimatch, fyiI already posted above issue on 24th here only

I have been using Parimatch for 5 years but Parimatch has never given me a free bet nor a good bonus.

Account ID: 9939334806 deposits totaling ₹30,500 were successfully debited from my bank account but marked as "Declined" in my PariMatch account.31 Jul 2026 – ₹3,000 – UTR: 28690677133502 Aug 2026 – ₹5,000 – UTR: 75743907221104 Aug 2026 – ₹7,500 – UTR: 45502005210905 Aug 2026 – ₹5,000 – UTR: 35638541315105 Aug 2026 – ₹5,000 – UTR: 14971767538305 Aug 2026 – ₹5,000 – UTR: 174605908183I have payment receipts, UTR numbers, and screenshots as proof. Customer support is not available on email, customer care and on any platform. I have received no assistance through email or the Help Centre, and there is no live customer care available,no one responding from last 3 days Please investigate and either credit or refund the total disputed amount of ₹30,500.

Now big cheating. My winning amount 35260 rs blocked today

I am writing this review to express my frustration with Parimatch regarding an unprocessed withdrawal.My withdrawal of ₹15,000 has been delayed significantly. In the system/app, the status indicates that the transaction was successful, but the funds have not been credited to my bank account.When I contacted customer support, I offered to provide my official bank statement as proof that the money was never received and requested a UTR (Unique Transaction Reference) number so I could trace the funds with my bank. Instead of providing the UTR number or resolving the issue immediately, customer support closed the live chat session and simply assigned a support ticket (Ticket Number: 122553026) without giving a clear timeline for resolution.Account & Ticket Details: * Account ID: 400848432 * Support Ticket Number: 122553026 * Disputed Amount: ₹15,000I request Parimatch's management to look into Ticket #122553026 immediately and provide the official UTR/Reference number or process my payout without further delay.

I have been using Parimatch for almost more than 4 years, including crypto transactions, but I am extremely disappointed with the way my current withdrawal issue is being handled.My INR 4,842 withdrawal is showing as successfully completed, but I have not received the money in my bank account. Even more concerning, the bank account number displayed in my withdrawal history appears to be incomplete/missing one digit.I contacted support at support@parimatchdotin, but the email was returned with “Address not found”. I then emailed support@parimailbetdotcom; the email was delivered, but I have still received no response.I have been a customer for around more than 4 years, so I expect Parimatch to take this matter seriously and provide a proper explanation, including the actual transaction/UTR/reference details and confirmation of where my ₹4,842 was sent.This is my final request to Parimatch to resolve the matter properly. If I do not receive a satisfactory response and resolution, I will publicly document my experience and the supporting evidence on relevant gambling-community platforms such as Reddit, AskGamblers and Casino Guru so that other users can see what happened.

Mera aaj withdrawal amount credited ho gya 99999 ka withdrawal kisi tarah mila mujhe bahut koshish karne ke baadthank you for parimatch9229431103Parimatch ***** star

I have withdrawn the amount on July 18th but not credit , please help me, please respond, this is a fake site, this is not correct, this is not genuine.i ask pari team ur withdrawal transaction successfully say

This is not the first complaint I have had against Parimatch, but one for which I have significant evidence they have violated terms/conditions and have reasonable grounds for a fraud claim. I have been a customer of Parimatch for several years, however in the past year I have noticed that they were continuing to have technical issues, or other issues related to promotions which caused me large sums of money. They hid behind their terms and conditions and always had some excuse which prevented a claim. I discontinued use of Parimatch until a couple of days ago. They offered me a 100% sports deposit bonus, which I thorooughly read through the terms and conditions for. I did this because in the past, they have had SOME promotions not allow cryptocurrency deposits to be used as the qualifying deposits for the promotion. These terms and conditions did NOT mention that cryptocurrency payments would be ineligible. I have attached a screenshot of this image with the terms and conditions. I activated the promotion the night of Feb. 21st, and then made a crypto deposit of $51. Normally, the promotion amount is credited immediately, this time it was not. I then went to live chat and asked them what was happening. The representative told me to wait an hour for an update. So I could not use my $51 deposit (as I have to use it after bonus activation in order to release the bonus funds). After an hour, I went back and they said they needed a specialized team to look into this who were unavailable on weekends and it would take 24 hours to resolve. I told them forget it, I am being scammed and want to withdraw my initial deposit. Here's where tthings get fun. They have terms and conditions stating that all deposits need to be played through 1x prior to a withdrawal for anti money laundering rules. That's fine, but I wouldn't have deposited had I known they would not honor the bonus right? So I made two bets to try to play the 1x requirement, both of course lost. So now my deposit was gone, and no 100% bonus was activated.  The next day, they replied saying that the terms and conditions clearly state under point 3 that cryptocurrency deposits are not eligible for this promotion. I looked at the terms again and sure enough, they made the adjustment to the term number 3 and added this note. I have attached screenshot of the updated terms, which were NOT the same as when I initially activated the bonus. As an apology, they offered a $25 freebet, which had it's own terms (5x odds max, freebet amount is taken away from potential winnings). Now I ask, is this enough compensation for a fraudulent bonus offered in which they never intended to honor? Trying to hide behind terms and conditions they ADDED after I already activated and attempted to use the bonus? Lying and saying it was always listed there and I should read the terms and conditions carefully (even though I have screenshots showing that this was added the next day). The long and short of it is that Parimatch made an error in not adding the note about ineligible cryptocurrency deposits. If this note was there, I would not have made the deposit and continued my activity at Stake.com, where I wager daily and have done so for the past year. I have not deposited at Parimatch in over 6 months, so it was 100% due to this "bonus" they offered me.  They admitted their error with a "gesture of goodwill" freebet, equal to only half of my deserved bonus. Then they backtracked and said it was my fault for not reading the terms, which they added AFTER I made the deposit. I was weary of them already, so just wanted my deposit back, which also was not an option due to their 1x playthrough requirement for all deposits prior to withdrawal. I truly feel that they entrapped me with a fake bonus (or at least fake terms), and gave me no option to take my money out. Sure, had I won the initial bets (or even 1 of them), I could have gotten my money out. But that is still a gamble I had to unnecessarily take because of their "terms and conditions." They lied about how long the resolution would take, they lied and said it would be resolved then said the terms said I'm ineligible, and they added these terms after I deposited which is already very scummy. All I asked them to do was credit me $51 as a cash bonus with a 5x (or whatever amount) playthrough which would be equivalent to the bonus I was due. I also asked to speak to a manager or supervisor, which they never allowed me to do.  I really don't know what else I could have done, but I highly URGE everybody to please avoid Parimatch casino. If you must use their services, please read all terms and conditions VERY carefully. If anything seems off, report it right away. Their customer service agents are of no help at all and try to hide behind their terms and conditions. I have been an online gambler for over 10 years (4 at Parimatch alone), and I have now realized that they are the scummiest company I have had the displeasure of using. For Parimatch reps, my account ID is ****. I highly doubt they will care or do anything to resolve this, but I want the entire LCB community to be aware of this issue. Thanks everyone for your time.

Company Name: Parimatch India (Operated by Castianes B.V. / PMSPORTS N.V.)My Player Account ID: ****** Required Resolution: Full Refund of Deposited Payments Complaint Description:I am an honorably discharged Defence Services veteran of India with absolute profile integrity. I am filing this formal grievance against the offshore operator Parimatch regarding a fraudulent breach of contract, illegal retention of personal funds, and active evasion of international and domestic regulatory tracking. They asked for additional verification and i had submitted all necessary documents asked by parimatch but they write off my winnings of INR 4792013.35 on 18 sep 2025 Upon attempting to withdraw my legitimate balances, the operator’s automated risk engine falsely restricted my profile under "Rule 88," wrongfully accusing me of being a sports industry insider. Than I tried to resolve the issue by their chat support and finally lodge complaint on their support mail system. On June 2, 2026, an official Parimatch compliance representative named Derick contacted me via email. He explicitly cited their corporate account closure policy and confirmed that a full refund of my payments and deposits would be executed upon account closure. I formally replied and accepted this resolution framework. Following my acceptance, on June 4, 2026, a separate agent named Christabela breached this binding agreement, issuing a flat refusal stating "no compensation can be done." Furthermore, the operator's staff intentionally deleted the international licensing body, the Curaçao Gaming Authority ([email protected]), from the email thread to prevent regulatory auditing of their contract breach. Multiple proxy support agents (Andrew, Reddy) are now looping identical automated scripts to stall. I have already copied the Madhya Pradesh State Cyber Police ([email protected]) and the Curaçao regulator on the active deadlock thread. I demand that Parimatch's corporate management immediately honor the written settlement offered by their compliance team on June 2nd and execute a full refund of my deposited payments to my original banking nodes. Disputed amount: 4792013.35$ Casino: Parimatch Casino Case #: 4375

I am a retired and honorably discharged Indian Defence Services Veteran. I am logging this formal complaint as a last resort following an absolute deadlock with the compliance department of Parimatch India regarding a massive winning balance of INR 4,792,013.34 (~€51,800 EUR) which has been predatory written-off. The operator has systematically weaponized their broad "Rule 88" clause to seize my legitimate winnings. To evade paying out this balance, Parimatch's internal compliance staff have completely fabricated multiple conflicting, mutually exclusive justifications within a single week: The Multi-Accounting Narrative: On June 2026, representative Asnath issued a statement claiming my account was locked because an investigation finalized on September 17, 2025, proved "multi-accounting" links to other profiles. No technical evidence, transaction records, or hardware logs have ever been provided to support this. In India, cellular networks assign dynamic public IP footprints to thousands of users simultaneously, making generic IP tracking an invalid forensic link. The Professional Athlete Narrative: When I challenged the claim, representative Gadiel completely changed their story, issuing an official email stating my profile failed verification because I am allegedly a "professional or collegiate sports athlete, coach, or sports insider" placing corrupt insider bets. The Proof: I have provided my official, government-issued Indian Defence Services Discharge Certificate. This legal record completely refutes the athlete claim and proves my true identity as a retired veteran. Gatekeeping ADR Access: Parimatch’s team explicitly stated in writing that an Alternative Dispute Resolution (ADR) escalation requires a minimum threshold of €5,000. My balance is more than ten times higher than their hurdle. Yet, despite satisfying all preconditions, they have intentionally withheld the contact information and portal links to their certified independent ADR provider. Their support team (representatives Elson, Shumbana, and Helena) has now reverted to automated text loops to stonewall me. Parimatch is acting in severe bad faith, shifting their story mid-dispute simply to avoid paying a high-value balance. I request LCB’s veteran mediation team to intervene, audit the unedited email evidence showing these blatant corporate contradictions, and hold this operator publicly accountable for withholding over €51,800 in legitimate player funds. Sincerely, Manendra Singh Parimatch gaming id 732886245 Disputed amount: 4792013.35₹ Casino: Parimatch Casino Case #: 4429

Parimatch id : 874720397 Subject: Complaint Regarding Excessive Verification Delay and Account Restriction by Parimatch Dear Team, I am writing to formally file a complaint against Parimatch India regarding an ongoing and extremely frustrating verification process that has resulted in my account being restricted for several days without resolution. I have fully cooperated with all verification requirements and submitted every document requested by their support and security team in good faith. Despite this, my account remains blocked, preventing me from accessing my funds and placing bets. The situation has now gone on for an unreasonable amount of time with no clear resolution timeline being provided. The responses I continue to receive from their team are repetitive and generic. They state that my account is under “deep review” and that they cannot provide any estimated timeframe for completion. While I understand security checks are important, completely restricting a verified customer for days without transparency or progress updates is unacceptable. My concerns are: * Excessive and unjustified verification delay, * Continuous restriction of account access, * Lack of transparency regarding what is still pending, * No estimated resolution timeframe, * Emotional stress and inconvenience caused by indefinite waiting despite full cooperation. I respectfully request to intervene and help obtain: 1. A proper status update from Parimatch, 2. A clear explanation of what exactly is causing the delay, 3. Immediate completion of the verification review, 4. Restoration of full account access and access to my funds. I have remained patient and cooperative throughout this process, but the continued delay without meaningful communication is highly disappointing and damaging to customer trust. Casino: Parimatch Casino Case #: 4337

Hello LCB Team, I am filing a formal complaint against Parimatch regarding a series of fraudulent actions and payment manipulations. This dispute involves a missing 20 AZN deposit and an unpaid 270.64 AZN withdrawal. I possess official bank documents proving that the "evidence" provided by the casino is fabricated. 1.The case was closed as "Unresolved" because Parimatch failed to respond to the mediator's technical questions. 2. The casino provided a "receipt" that lacks an RRN number and is dated 13 days BEFORE my withdrawal was even officially "Approved" on their website (January 20, 2026). Documented Facts: My account showed "In Progress" on Jan 8th and 18th, only changing to "Approved" on Jan 20th. The casino's receipt has no RRN and belongs to a period when the transaction was still "In Progress." My official bank statement proves no funds were received. I am 62 years old (User ID: Elcin1964) and I am seeking justice. Kind regards, Elcin Gahramanov Disputed amount: 290.64₼ Casino: Parimatch Casino Case #: 4095

Parimatch is fraud total fraudParimatch fraud in deposit they ask you payment slip bank statement and after 20 days ask for a letter from bank that your deposit was successfullThen withdraw fraud Parimatch showing that your withdraw was successfull but you don't receive amountAfter all if you receive amount then cyber crime freeze your account because parimatch send amount from fraud and suspicious accountThis all happens with me

₹30,000 Deposit Missing Since 20 March 2026 – No Credit, No RefundI am sharing my experience so that other customers can be aware.On 20 March 2026, I deposited ₹29,999.99 through the Parimatch mobile application using the payment method provided within the app.My bank has confirmed that the payment was successfully processed and credited to the beneficiary account. I have already submitted all available evidence, including:Bank statementDeposit screenshotUTR numberOfficial bank confirmationDespite this, my deposit has not been credited to my Parimatch wallet, and I have not received a refund after several months.I have repeatedly contacted customer support, but I continue to receive the same responses without any clear resolution.If the company believes the funds were not received, I request documentary evidence, including:The relevant bank statement from the receiving account.The payment agent's bank statement for the relevant period.Billing, settlement, and reconciliation records showing why my payment could not be identified.My bank has confirmed that the transfer was completed successfully. If the funds were not credited to my account, I believe the company should conduct a proper investigation and provide transparent evidence rather than asking me to repeatedly submit the same documents.I am requesting either:Immediate credit of ₹29,999.99 to my account, orA full refund to my original payment method.I hope this matter is resolved fairly and transparently.