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Parimatch— player complaints: 506 in English

506 Complaints
112▼ Last 30 days · was 204
0 Unresolved
4.5869857908681d Last complaint
31.1 Risk index
30% Resolved · of 33 with a known status
61% Withheld payouts among those
$21,717 · 168,270 INR · €53,884 +2 Disputed sums

Parimatch: 506 complaints filed in English across 3 platforms, disputed sums $21,717 · 168,270 INR and 3 more currencies. Most of them are about withheld payouts (65%). Risk index 31.1. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.

What players complain about

Withheld payouts 65% 328
Other 25% 127
Verification 4% 22
Game fairness 2% 12
Account blocks 2% 9
Bonus terms 2% 8
Status unknown 473 Closed, no outcome 14 Resolved 10 Rejected 9

Sources

Trustpilot 473 CasinoReviews 27 LCB.org 6

Complaints by month

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10

Questions and answers

How many complaints are there about Parimatch?

The English-language record holds 506 complaints from 3 platforms; 473 carry no status from the platform. The latest one is dated 2026-10-07.

Does Parimatch resolve complaints?

Of 33 complaints where the platform recorded a status, 30% were resolved, 0% remain open and 27% were rejected as groundless, 42% were closed without an outcome. Withheld payouts account for 61% of them.

What do players complain about?

Mostly withheld payouts — 65% of cases, then other (25%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 506 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 31.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 506

19.08.2026 Trustpilot Other
They're illicit and fraudulent
They're illicit. The customer support exists in virtual and it has been organised very poorly. They collect deposits via mule accounts and sometimes you're deposits are also gone. They are fraudulent.
19.08.2026 Trustpilot Withheld payouts
Scammer
Scammer, fraud 😦, lair, hopeless fellow, cheaters, my withdrawal 6000 INR your didn't payment lair, you deserve bankruptcy, i hate parimatch
18.08.2026 Trustpilot Withheld payouts
I have been facing a terrible issue…Worst Experience & Pathetic Support – Money Stuck for 5 Months
I have been facing a terrible issue with Parimatch for the last 5 months. My withdrawal transactions (₹4,300, ₹2,500 ) are still pending and haven't been credited to my bank account.Despite submitting my bank statements multiple times, customer support keeps repeating the exact same copy-pasted line: "The team is working on it."It has been 5 MONTHS (150+ days) and Ticket ID #83236239 is still marked as "In progress". They are simply holding user money without any genuine resolution or transparency.Do NOT trust their support system. I am extremely exhausted and frustrated with their negligence. I demand an immediate resolution and full refund of my pending money!
18.08.2026 Trustpilot Withheld payouts
USER ID:532110795
USER ID:532110795TICKET NUMBER:120707887 I was withdrawal 3165 15days back but amount not credited my account it's showing success and I was provided bank statement also and raised ticket also without resolution closed the ticket and again raised the ticket almost 2weeks completed again closed the ticket.Ticket NUMBER: 122147755 deposit failed and amount was debited my account 2k it's take almost 2weeks with out resolution closed the ticket Deposits and withdwal 35k struked in parimatch there is no response please don't play parimach they are doing big fruad don't loose money don't spoil your lifes
18.08.2026 Trustpilot Withheld payouts
Very disappointing and unreliable
Very disappointing and unreliable — missing depositsI would strongly advise others to think twice before trusting Parimatch with their money.My experience with their customer support has been extremely frustrating and is genuinely affecting me.I deposited₹2,000 on 15 July, but the amount was neither credited to my Parimatch account nor refunded to my bank account\. The same issue occurred again with another ₹2,000 deposit on 19 July. In total ₹4,000 is still missing.Here’s the transaction details Transaction 1Amount:₹2000Date & Time: 15 July 2026, 10:19 PMUTR: 619672764661Sender UPI ID: angelthounaojam0@oksbiReceiver UPI ID: q646026033@yblTransaction 2Transaction 2Amount: 2,000Date & Time: 19 July 2026, 10:16 PMUTR: 310746407005Receiver UPI ID: 9541070725.mp@nsdlpbmaIt has now been more than a month, and despite sending over 30 emails in the past few days, my issue still has not been resolved . I have provided all required transaction details, including an official bank statement issued by my bank branch with its seal and authorized signature,clearly confirming the transactions.However, Parimatch continues to respond with repetitive replies and excuses instead of taking meaningful action to resolve the matter.The customer support has been extremely poor, and there is no visible willingness to properly investigate or resolve the issue.This situation has been very frustrating and has significantly affected my trust in the platform.I would not recommend Parimatch unless they improve their handling of customer deposits and take proper responsibility when funds go missing.
18.08.2026 Trustpilot Withheld payouts
Parimatch is totally a Fraud company
Parimatch is totally a Fraud and operates in Hawala, these cheaters can't be trusted anymore also please please don't play in this... since 27 days i am struggling to get my 25k, customer care is totally fraud and always provide copy paste answers.I made a payment via UPI paytm to their payment partners Babu Ram(50k &20k were 50k credited parimatch account but 20k not) and Abhishek Gym(5k), first CC ppl asked to wait for 3 working days and my money will be refunded but till today CC ppl is asking me to wait for some more time as my case is under review.I have provided my payment successful slip with bank statement to their email id also to each and every CC person on daily basis since 26th July 2026 till today but their answers never get change..22nd July 2026 I made the payment to both payment partners of parimatch and my bank ppl are asking their payment partners bank statement so that it will be clear who is cheating, but parimatch will never provide the bank statement for sure bcuz they are into huge Hawala operations.After 27 days their CC ppl are asking me to provide the bank letter and logo of bank etc etc where payment was made..I have already provided bank statement but still they are fooling only Indian customers.Please report everyone on 1930 about parimatch and do not belive their words at all... also resport to Cyprus cyber cell to their email id which is available in google,as now a days Indian government is literally begind Parimatch.I have already registered my complaint to Indian Cyber cell and Cyprus Cyber cell for the same.I made a ID - 484280000
18.08.2026 Trustpilot Withheld payouts
My deposit of 15000 inr made on…
My deposit of 15000 inr made on 12.08.2026 at 10.34pm.Deposit was succesful from my account. Still not credited in my gaming wallet. Later in payment history showing transaction declined.
18.08.2026 Trustpilot Withheld payouts
My bet amount unsettled,,,,
My bet amount unsettled,,,,, 210 days ago,,,,,not resolve my issue,,,,, vast your service,,,,, dafabet,,, 1xbet this issue clear,, and settled the bet amount... 6 months ago,,,, still unsettled,,,, please quickly resolve my problem immediately....
18.08.2026 Trustpilot Other
I have been talking with the customer…
I have been talking with the customer support via email for a month my issue is not being resolved.
18.08.2026 Trustpilot Withheld payouts
sab log withdrawal and deposit roko mat…
sab log withdrawal and deposit roko mat karo from 35 days we didnt got money of withdrawal they are just making fools dont deposit again let them face consequences abhi bhi kuch chutiya log deposit karega karne do unlogo ki maaki chuth
18.08.2026 Trustpilot
Very poor and fake customer servicehad played game and gain upto 96000 now they had blocked my account and not even allowed me to play game or withdrawal the money also and they blody asking nonsence
I had played game and gain upto 96000 now they had blocked my account and not even allowed me to play game or withdrawal the money also and they blody asking nonsence documents even to after submission of my documents and again now started new store for some transaction and those are not done by me and there is no such transactions in my account at all this is running since last 3 months no response tills now these is game I don't suggest to pay suck fake app to play games Very poor and fake customer service
18.08.2026 Trustpilot Withheld payouts
Sir mera ticket no 117763682 hai humne…
Sir mera ticket no 117763682 hai humne 17.07.2026 ko 6000 rupaye deposit kiya tha par Paisa abhi tak mere parimatch account mai nai aya hai our mere bank account se kat gya bhi gya hai mera parimesh batting account no 430148858 ye hai jis agent ke pas mera case 117763682 no hai wo agent 15 din online hi nai aya hai our ab 3 din se online bhi a rha hai to mera case solve nai kar rha hai sir ho sake to aaj paisa wapas karwa dijiye warna aaj se parimatch se game khelna hu band kar dege our is liye hi itne din se parimatch se game bhi nai khel rha hu mai our na hi jab tak kheluga jab tak Paisa wapas nai a jayega
18.08.2026 Trustpilot Withheld payouts
Hi my name is naitik
Hi my name is naitik My amount 20k My deposit is not created plz but cut my bank account plz refund my moneyMy user ID is 988668929My utr no. 31241141625614/8/2026 ko deposit kiya tha pr abhi tk nhi plz help
18.08.2026 Trustpilot Withheld payouts
I deposited amount in the account this…459577094
I deposited amount in the account this morning but it was debited from my bank account but not reflect in the parimatch account...and still now not even returned to my bank account....I want this issue to be sort asap clearly
18.08.2026 Trustpilot Withheld payouts
I have placed withdrawal via UPI amt…10000/-
I have placed withdrawal via UPI amt 10000/- on date 1st Aug 2026 it’s been 18days now still amt is not credited to my bank account …my id is 392043588 there is a big problem with upi payment method I hv been Also flowing up every single day for my withdrawal still there is no appropriate solution provided by chat support ALSO email rply are received by generated by AI …. hv submitted bank statement still that chat support is asking fr bank statement again and again I think it’s time to deactivate pari match account n mover to some other application ….last time I hd face same issue with my withdrawal n then my bank account was freezed primatch support is not good now Wouldn't recommend this to any of my friends or customers anymore
18.08.2026 Trustpilot Withheld payouts
Very pathetic website
Very pathetic website, i made a withdrawal of 14000 around a month ago still not credited into my account, i raise a complaint on their email support but every is keep saying that have patience, our billing department is reviewing your case, more than a month passed but they are still sending me same email, Guys dont trust them they are bloddy cheaters or very pathetic customer support they have
18.08.2026 Trustpilot Withheld payouts
Deposit of 1000 still not in my account totally fraud company my more than 5000 stolen by this not to play this fraud game.
Subject: URGENT: Deposit of ₹1,000 Not Credited | Account ID: 354327298 | UTR: 622509563495​Dear Support Team,​I am writing regarding my deposit of ₹1,000 which was debited from my bank account but has still NOT been credited to my wallet.​Transaction Details:​Account ID: 354327298​Deposit Amount: ₹1,000.00​Date & Time: 13 Aug 2026, 04:58 PM​Bank Ref No / UTR: 622509563495​Beneficiary VPA: gpay-12204656697@okbizaxis (Hariharan Gopal)​Sender Name: Hem Chandra Palariya (Indian Bank - 2041)​The payment was successfully debited from my Indian Bank account via Paytm UPI. Kindly update my wallet balance with ₹1,000 immediately or initiate a full refund back to my source account.​Regards,Hem Chandra PalariyaAccount ID: 354327298Hem Its been more than 5 days they are just a fraud company you should not play this i have created ticket no response their just closed my ticket just a fraud totally i will complain and i will not let goo all the brand ambassador who are promoting this fraud sites 😡😡😡😡😡 Giving same messages every time again and again but not giving my deposit i will not let go your brand ambasador who comes india to play ipl specially sunil narine otherwise yoy have last option to give my deposit right now to me...
18.08.2026 Trustpilot Other
Scammers posting their mobile number
If you have not received your withdrawal, I recommend raising a complaint on AskGamblers instead of contacting unknown numbers posted in reviews.A new scam appears to be circulating: scammers post reviews claiming they received their withdrawals and publicly share their mobile numbers. When other users see these reviews, they may contact the number for help. The scammers then allegedly ask for passwords or other account details and use them to steal money.
18.08.2026 Trustpilot Other
Fake withdrawal scam
Yeh ek sandehjanak samiksha hai jismein mobile number aur ₹99,999 nikaasi ka daava kiya gaya hai. Aisi post aksar logon ko dhokha dene ke liye upyog ki ja sakti hain, khaaskar un upyogkartaon ko jo nikaasi sahayata khoj rahe hote hain.Saavjanik roop se diye gaye mobile number ka upyog scammers dwara sampark karne aur OTP, password, PIN ya anya sanvedansheel jankari prapt karne ke liye kiya ja sakta hai.Mahattvapurn: Aise vyakti Parimatch se jude hue nahi bhi ho sakte hain aur keval farzi support bankar dhokha dene ki koshish kar sakte hain.Kisi bhi sthiti mein apna OTP, password, PIN ya account access sajha na karein. Aise offer ya madad ke daavon se saavdhan rahein.Yeh samiksha sambhavit roop se bhramak aur asurakshit prateet hoti hai, isliye satark rahein.
18.08.2026 Trustpilot Withheld payouts
Poor
Maine 12 August 2026 ko 2000 rupye deposit kiye lakin wo paisa na mere abhi tak parimatch account pe aaya na hi mere bank account pe apke 3 business day khatm hone ke bad bhi 17 August 2026 ki date di thi lakin aaj 18 ho gyi abhi tak koi support nhi 100 se jade email kr diye koi response nhi 100 se jade customer support le liya koi puri jankari nhi pura AI mod bat kr rha please help kro jab bhi koi payment krta hu to har bar alg alg account holder name aata hai esa kyu Deposit amount=2000 ID=858437748Time and date 12 August 2026,10:47pm

261–280 of 506

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