Novibet — player complaint #64135, 2020-01-29: account blocks

All complaints about Novibet: statuses, disputed sums, risk index →

2020-01-29 CasinoReviews Account blocks Closed, no outcome

Novibet - account deactivated

I joined up to Novibet a few weeks ago and did their deposit match offer and came away with a balance of 430.78. I tried to withdraw a few days later and they asked me for further documents to which I complied with and supplied them. After they had received these they instantly deactivated my account with no reason, stating they had to do a security check but that there was no timeframe under which this would be completed. I contacted them on live chat repeatedly for updates but just got copy and pasted replies of "please be patient". It has been over a week now and I have no way of resolving this by myself.

Complaint data

Case number: #64135
Filed: 2020-01-29
Status: Closed, no outcome
Category: Account blocks
Disputed sum: 431 GBP
Place among complaints about Novibet: 24 of 28 by date, newest first
Source: CasinoReviews — original ↗
Text: 116 words, as published

All 28 English-language complaints about Novibet — as a list by date; the summary, statuses and disputed sums are on the operator page.

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