N1 — player complaint #63268, 2020-09-06: withheld payouts
N1: a player complaint filed on 2020-09-06, about withheld payouts, 750 EUR in dispute, status — resolved. Published on CasinoReviews. One of 153 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I deposited cash thru an account of my friend, won €750 wanted to withdrawal the money and after several days of chatting and discussing they took all the money and said im not allowed to withdrawal the money because i deposited thru a 3rd party account. And they have done this before when i wanted to cash out €1600 and that was deposited from my own bank account. I took screenshots of all the chats and i sent all the documents they asked for but they deleted my gaming history. So i am on the stronger hand now. And now i dont only want the €750 withdrawal but also the €1600 withdrawal i did before. I forgot why i didnt play anymore on this casino but i got scammed. If they say im not allowed to deposit with a 3rd party account then they shouldnt make it possible at first place.
