Complaint 500 Deposit Not Credited Since 16 October 2026 Account ID 1841312617
Reason: Amount not credited
Dear Megapari Support Team,My Megapari Account ID is 1841312617.I deposited ₹500 into my Megapari account on 16 October 2026, but the amount has still not been credited to my account as of 29 October 2026.I have contacted your support team several times regarding this issue. However, every time I contact support, I am repeatedly asked to wait another 12 or 24 hours. Despite waiting for so many days, my deposit remains uncredited, and I have not received a proper resolution.It is unacceptable to keep asking a customer to wait repeatedly without resolving the issue or providing a clear explanation.I request that Megapari investigate this matter urgently and take one of the following actions:1. Credit the pending ₹500 deposit to my Megapari account immediately, or2. Refund the ₹500 to the original payment method if the deposit cannot be credited.Please provide a clear explanation for this delay and a final resolution within 24 hours. I do not want another repetitive response asking me to wait an additional 12 or 24 hours without any actual progress.I hope Megapari will take this complaint seriously and resolve the issue without further delay.Account ID: 1841312617Deposit Amount: ₹500Deposit Date: 16 October 2026Complaint Date: 29 October 2026Issue: Deposit not credited for 13 daysI look forward to your prompt response and resolution.Regards,
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AskGamblers • Support Team 2 days ago Dear all,As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed. Should the player face issues with any oustanding withdrawal requests or payments which were not part of the present case or payments referring to another casino operator, the player is welcome to submit a separate complaint.We thank both parties for their assistance during the complaint process.
bmzps5000c 3 days ago Dear Megapari Support Team, I would like to clarify two separate deposit transactions and provide you with an update regarding the status of both payments. 1. ₹500 Deposit – 16 October 2026 On 16 October 2026, I deposited ₹500 into my Megapari account, but the amount was not credited to my account. I contacted my bank and reported that the payment had not been received by the merchant. My bank accepted the complaint and initiated the refund process. I would like to inform you that the ₹500 refund was successfully credited back to my bank account on 1 November 2026. 2. ₹5,000 Deposit – 31 October 2026 I have already sent you the live video proof of the ₹5,000 deposit, along with my bank account statement and payment proof. Please note that this is a separate and second deposit transaction. I deposited ₹5,000 into my Megapari account on 31 October 2026, but unfortunately, this amount has still not been credited to my Megapari account. I kindly request you to investigate this ₹5,000 transaction separately and provide an update regarding its status. Please do not confuse the ₹500 transaction, which has already been refunded to my bank account, with the separate pending ₹5,000 deposit. I would appreciate your assistance in resolving this issue and crediting the pending ₹5,000 to my Megapari account as soon as possible. Thank you for your time and support. Best regards,
Megapari Casino • Representative 3 days ago Dear bmzps5000c, We have checked the materials you sent. Unfortunately, they do not correspond to the evidence we previously requested. The transaction proof you provided relates to a different payment of 5,000 INR dated October 31, while the transaction under review in this complaint is the 500 INR deposit. In addition, the video you sent shows the process of making a new deposit. This is also not what was requested. As explained in our previous response, we need a continuous video recording from your banking or wallet application showing the specific 500 INR transaction in question. Please provide a video where you: 1. Open the official banking or wallet application from your device; 2. Log in to your account; 3. Show the relevant account details; 4. Open the transaction history; 5. Locate the specific 500 INR payment related to this complaint; 6. Open the transaction details; 7. Clearly show the amount, date, time, Transaction/UTR number, recipient information, and final transaction status. The recording must be continuous and without cuts or edits. Please note that a video showing how a new deposit is made, or evidence relating to a different 5,000 INR transaction, cannot be used to verify the disputed 500 INR payment. Once the exact evidence requested above is provided, the payment side will be able to continue the review. Kind regards, Megapari Team
bmzps5000c 4 days ago I have sent you the payment proof, bank account statement, and live payment video through your support email and live chat. Please check it.
