Withdrawal money is blocked
Reason: Delayed payment
Dear Megapari Complaints Team,I am submitting this email as a FORMAL COMPLAINT regarding my blocked withdrawal of 417.7 USDT.Withdrawal details- Amount: 417.7 USDT- Payment method: Cryptocurrency withdrawal to Binance via BEP20- Current status: BLOCKED- Player ID: 1851162411- Withdrawal request date: 28.10.2026 (01:30)My withdrawal has remained blocked despite repeated contacts with your customer support team. I have repeatedly been advised that the Finance Department is investigating the matter and that I should wait for further updates. However, I have not received a specific explanation for the block or a definite timeframe for resolving it.Your support team has confirmed that the funds remain on the platform and that the case is still under review. I appreciate this confirmation, but I need a substantive resolution rather than repeated requests to wait.I request the following:1. Written confirmation that this formal complaint has been registered, including its reference number and registration date.2. A specific explanation for why my 417.7 USDT withdrawal is blocked.3. Confirmation of whether any action or documentation is required from me.4. A clear timeframe for completing the investigation and releasing my funds.5. If the withdrawal cannot be released, a written explanation of the reason and the available procedure for challenging that decision.6. The official complaints procedure applicable to my account and the details of the independent dispute-resolution provider, if one is designated for this operator.Please preserve all records relating to my withdrawal and the associated investigation.I would prefer to resolve this matter directly with Megapari. Nevertheless, if the complaint remains unresolved, I intend to pursue the applicable formal dispute-resolution options.Please confirm receipt of this complaint and explain the next steps in writing.Kind regards,< full name removed >1851162411
