1000 EUR Withdrawal Blocked Due to KYC Verification
Reason: Verification issues
Hello AskGamblers Complaint Team,I am submitting this complaint regarding a pending KYC verification and restricted withdrawal of approximately €1,000 from my MegaPari account.I have been using MegaPari for sports betting and have successfully withdrawn funds multiple times in the past.On October 31, 2026, MegaPari approved a withdrawal of €2,000 from my current account, and the money was successfully received on my bank card.After continuing to use the platform, I accumulated an additional balance of approximately €1,000 from multiple sports bets, starting with a deposit of approximately €250.When I attempted to withdraw these funds, MegaPari unexpectedly requested identity verification.I immediately complied with the request by submitting my passport and completing facial verification through their verification system.However, my verification status remains "Documents under review," and I am currently unable to withdraw my remaining balance.I have attempted to contact MegaPari through their live chat, but I was only able to communicate with an automated chatbot. I have also contacted their support team by email requesting an update.I fully understand the importance of identity verification and am willing to cooperate with any legitimate additional requirements.My concern is that withdrawals were previously processed successfully, but my latest withdrawal has been restricted without a clear explanation of when the verification will be completed.I respectfully request AskGamblers' assistance in contacting MegaPari, obtaining clarification regarding my verification status, and ensuring that my withdrawal request is reviewed fairly.I would like to receive my remaining €1,000 balance once the required verification process has been completed.I can provide screenshots of my account balance, verification status, previous successful withdrawal, and correspondence with customer support.Thank you for your assistance.
