Kingbilly - confiscated 6000 euro
Hello thank you for accepting me on this platform.
my english is not so good sorry for that.
I played king billy was lucky I won 6200 euro I need to verify my account first document I sent then picture with writing on king billy. After that they lock it and tell me to do skype verification. I make a appointment and they unresponsive
I call and do skype verification with them answered all the question. They can see I am the person with ID they can see I am the person with skype and question me about my id. I done everything. I might get my phone number wrong I was really nervous and have multiple phone numbers
what more do they want I did everything I can possible to that I am the person who I say I am.
I get email
"Dear xx
You didn't pass the video verification.
Please provide the following information so that our financial department can transfer your deposit from your casino account to your Bank account:"
This casino give me a bad feeling now and I am super unhappy. Cannot believe this casino get a good review here if they make players so unhappy when they win. So difficult.
I proof myself that be that person they can see on skype. I think I say wrong number of registration. Why is it possible for this casino to ask every question and they approve it is alright. They need to do skype to see I am the person hold my id and stuff. I
