InterCasino — player complaint #66279, 2017-09-06: withheld payouts

So I set up an account at InterCasino. Used all my correct details, however there was a typo in my date of birth. I deposited 200 pounds and turned it into 600, lost 100 so withdrew 500. Was asked to send all my documents off to prove it was me, sent all off and then had been told they are investigating me as I had an account before. They let me set a new account up, used my same mobile number, address, postcode and now I have been told they may take all my winnings and will not refund me back the 200 pounds deposit I made !!! It's an absolute joke! I was planning on taking my little Boy away with the money I won and to be told not only will my winnings be taken but they will not refund my deposit back !! Really really not happy. They were happy to let me deposit, the money has come out of my bank account! If they new I had an account already which I didn't even realise then why the hell did they take my money in the first place! I won that 500 fairly, and if they take that and don't even give me my deposit back I'll go crazy! It's an absolute joke