Goldbet Casino - Player’s account is blocked.
The player from the Czech Republic had a blocked verified account at GoldBet and a hold of 600 CZK due to an unintentional duplication. He had already provided texts and screenshots regarding the issue. We asked for clarification about how the duplicate account was created, whether any bonuses were used, and what the 600 CZK represented, but no reply from the casino was received. As a result, we closed the complaint as unresolved under the No Reaction Policy because GoldBet did not cooperate in the mediation process.The player from the Czech Republic had a blocked verified account at GoldBet and a hold of 600 CZK due to an unintentional duplication. He had already provided texts and screenshots regarding the issue. We asked for clarification about how the duplicate account was created, whether any bonuses were used, and what the 600 CZK represented, but no reply from the casino was received. As a result, we closed the complaint as unresolved under the No Reaction Policy because GoldBet did not cooperate in the mediation process. Written by VeronikaComplaint Resolution Center Deputy Team Lead Submitted: 31 Oct 2026 | Unresolved : 06 Nov 2026Automatic translation:
