Goldbet Casino - Player's account has been closed and winnings confiscated.
The player from Germany faced an account closure at Goldbet.io, resulting in the confiscation of his 200 EUR winnings after a three-day pending KYC verification. Despite complying with the verification process and receiving no explanations from the support team, his account remained blocked, and he sought assistance to resolve this issue and recover his funds. We were unable to move the complaint forward because Goldbet.io followed a No Reaction Policy and did not cooperate with us. As a result, the complaint was closed as unresolved, with the casino’s lack of response being the reason.The player from Germany faced an account closure at Goldbet.io, resulting in the confiscation of his 200 EUR winnings after a three-day pending KYC verification. Despite complying with the verification process and receiving no explanations from the support team, his account remained blocked, and he sought assistance to resolve this issue and recover his funds. We were unable to move the complaint forward because Goldbet.io followed a No Reaction Policy and did not cooperate with us. As a result, the complaint was closed as unresolved, with the casino’s lack of response being the reason. Written by KarlaCasino Analyst & Complaint Specialist Submitted: 15 Oct 2026 | Unresolved : 23 Oct 2026Automatic translation:
