Goldbet Casino - Player's account has been closed.
The player from Hungary was banned from the casino after winning 500 euros on a 5 euro deposit, with the casino claiming her account was duplicated. She asserted that the duplication was due to her partner using the casino and requested a review and her winnings, but she did not receive a response. We asked for clarification, and she confirmed that she had played casino games, used separate devices, and had no active bonus. As the casino had a long history of ignoring our mediation attempts under its No Reaction Policy, we closed the complaint as unresolved, and the casino’s rating was negatively affected.The player from Hungary was banned from the casino after winning 500 euros on a 5 euro deposit, with the casino claiming her account was duplicated. She asserted that the duplication was due to her partner using the casino and requested a review and her winnings, but she did not receive a response. We asked for clarification, and she confirmed that she had played casino games, used separate devices, and had no active bonus. As the casino had a long history of ignoring our mediation attempts under its No Reaction Policy, we closed the complaint as unresolved, and the casino’s rating was negatively affected. Written by SamuelCasino Analyst & Complaint Specialist Submitted: 21 Oct 2026 | Unresolved : 29 Oct 2026Automatic translation:
