Goldbet Casino - Player’s account is blocked and funds are confiscated.
The player from Spain faced account blocking at Goldbet casino, resulting in the retention of €4,700.06. He disputed the claims of duplicate accounts, provided evidence of his gaming history and account balance, and sought assistance in recovering his funds and clarification on the rationale behind the account blockage. We closed the complaint as unresolved because the casino had a long record of non-response under our No Reaction Policy and had not engaged in mediation despite repeated contact attempts. As a result, no further clarification or payout confirmation had been obtained, and the case remained unresolved.The player from Spain faced account blocking at Goldbet casino, resulting in the retention of €4,700.06. He disputed the claims of duplicate accounts, provided evidence of his gaming history and account balance, and sought assistance in recovering his funds and clarification on the rationale behind the account blockage. We closed the complaint as unresolved because the casino had a long record of non-response under our No Reaction Policy and had not engaged in mediation despite repeated contact attempts. As a result, no further clarification or payout confirmation had been obtained, and the case remained unresolved. Written by AttilaComplaint Specialist Submitted: 23 Oct 2026 | Unresolved : 02 Nov 2026Automatic translation:
