Cloudbet: 153 complaints filed in English across 3 platforms, disputed sums $33,024 · €23.50. Most of them are about other (39%). Risk index 22.2. Texts below are the players' own words, as published on the source site; last complaint 2026-10-05.
Status unknown 143
Rejected 5
Closed, no outcome 3
Resolved 2
Sources
Trustpilot 143CasinoReviews 8LCB.org 2
Complaints by month
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Questions and answers
How many complaints are there about Cloudbet?
The English-language record holds 153 complaints from 3 platforms; 143 carry no status from the platform. The latest one is dated 2026-10-05.
Does Cloudbet resolve complaints?
Of 10 complaints where the platform recorded a status, 20% were resolved, 0% remain open and 50% were rejected as groundless, 30% were closed without an outcome. Withheld payouts account for 0% of them.
What do players complain about?
Mostly other — 39% of cases, then account blocks (22%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 153 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 22.2 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 153
05.10.2026TrustpilotAccount blocks
Unreasonable ban with 8000$
I have been betting on this site for a couple of years and have reached the gold 5 level all the time, I have had ups and downs, at first I started with small amounts, then gradually they grew, then they fell again and grew again. During all this time, my account was -3700$. One day I got lucky and won in the top soccer league of Argentina. After winning, my balance was $ 8000, I immediately ran to put PART of it on withdrawal, but for the first time it was not immediate. I wrote to live support and asked if everything was normal? The withdrawal is not immediate for the first time. The operator said that yes, everything is abnormal, it's just that the winnings take a little longer than usual. An hour later, my account was blocked. Support has not responded to my e-mail messages, completely ignored for many days now. Please be careful with the site as much as possible, at least until they pay my balance.
04.10.2026TrustpilotOther
Awesome !
Awesome !! Rewards are amazing and very safe to deposit and withdraw ! I can definitely keep thousands with trust that they are as saf as my bank account!! Good job CB Team
04.10.2026TrustpilotBonus terms
HANDS DOWN TO THE WORST CRYPTO-CASINO EVER EXISTED. Welcome offer can be claimed after 30 days.You are required to conta
HANDS DOWN TO THE WORST CRYPTO-CASINO EVER EXISTED. Welcome offer can be claimed after 30 days.You are required to contact their slow, incompetent customer support every time you claim a reward. What a Low-class annoying thieving platform. First deposit had my RTP boosted, won $700 out of a $38 depo
04.10.2026TrustpilotGame fairness
HANDS DOWN TO THE WORST CRYPTO-CASINO…
HANDS DOWN TO THE WORST CRYPTO-CASINO EVER EXISTED. Welcome offer can be claimed after 30 days.You are required to contact their slow, incompetent customer support every time you claim a reward. What a Low-class annoying thieving platform. First deposit had my RTP boosted, won $700 out of a $38 deposit. I'll tell you what, THAT'S A FREAKING "BOOBY-TRAP"After that WIN, I got UNLIMITED , NEVER-ENDING DEAD SPINS. LOSE STREAK UNTIL DAY 4, SO I had to self-exclude permanently so I don't waste time and money and I want to completely get rid of it, If I could erase everything about this site from my memory I would, I throw out every time I think how disgusting this platform is. BE SURE TO STAY VERY FAR AWAY FROM THIS CRYPTO-CASINO. Avoid it at all costs like a DISEASE!!!!
04.10.2026TrustpilotOther
I’ve had a pretty good experience with…
I’ve had a pretty good experience with Cloudbet overall. The platform has a clean interface, a wide variety of casino games, and plenty of sports betting options. Deposits are generally straightforward, and I like that the site is designed around cryptocurrency, making transactions convenient for crypto users.The website is easy to navigate, and the betting and casino sections are organized well. There’s a good selection of games, and the platform feels modern compared with some other online casinos.That said, I’d recommend reading the terms and conditions carefully, especially regarding deposits, withdrawals, bonuses, and wagering requirements. As with any online casino, it’s important to gamble responsibly and only use money you can afford to lose.Overall, Cloudbet is worth considering for people who are comfortable using cryptocurrency and want a combined casino and sportsbook platform.
03.10.2026TrustpilotAccount blocks
⚠️Scammers ⚠️
After withdrawing $20 of winnings, I deposited $5 and they immediately blocked my account and stole my money, IT'S A SCAM SITE DO NOT REGISTER ⚠️🤡
01.10.2026TrustpilotGame fairness
Sometimes bugs happens
Sometimes bugs happens . I lost a 120 odds with 2 leg parlays weeks ago (that won) that i betted on for 0.75$.I do not remember the exact date. But it was around late august
29.09.2026TrustpilotAccount blocks
Account blocking and non-payment of deposit and winnings
I signed up on Cloudbet.com in early 2026 and placed small bets. On March 6, I placed two final large bets; they won, and the winnings were settled and credited to my balance. Shortly thereafter, my account was blocked, and I was informed via email that I would have to wait six months for a response. Once that period had passed, I contacted Cloudbet.com administration again and was told that my account had been permanently closed due to a rule violation. I am an honest player and did not violate any rules; I never registered a second account. Please help me resolve this situation.
29.09.2026TrustpilotOther
really good rewards and UI and support…
really good rewards and UI and support and fast payout the best ive ever used
28.09.2026TrustpilotGame fairness
SCAM SITE
they stealed all my money, this site is a scam you can't win, DO NOT REGISTER
25.09.2026TrustpilotWithheld payouts
Hold of funds and got nothing return
I dont have any news from my manager , my funds are still locked on website because of bad story . Please help me to recover my funds it is all my savings , i cant lose this money and i dont have any answer from anyone
25.09.2026TrustpilotAccount blocks
I am writing this formal complaint regarding the sudden and unexplained restriction of my account on 24 September 2026.O
I am writing this formal complaint regarding the sudden and unexplained restriction of my account on 24 September 2026.On that date I received the following message:“We wanted to let you know that your account is currently temporarily restricted while we carry out a standard betting integrity review
25.09.2026TrustpilotAccount blocks
Unfair Account Restriction After Winning Bet (Account Restricted 24.09.2026 – Balance $1,845)
I am writing this formal complaint regarding the sudden and unexplained restriction of my account on 24 September 2026.On that date I received the following message:“We wanted to let you know that your account is currently temporarily restricted while we carry out a standard betting integrity review. These reviews are an important part of keeping our platform fair and secure for all customers. Please note that, in certain rare cases, the process can take up to six months to complete.”My current balance of $1,845 has been completely frozen. I am unable to withdraw my own funds or use the account in any way.I want to clearly state the following facts:While I was losing money in the casino and making additional deposits, my account worked without any problems.While I was losing on sports bets, my account also worked without any issues.The moment I won a legitimate bet, my account was immediately restricted.This pattern is extremely clear and raises serious concerns about fairness.I have been a regular player and have never violated any of your Terms and Conditions. I have not used multiple accounts, bots, or engaged in any form of collusion or match-fixing. I simply placed a normal bet and won. What makes this situation particularly surprising is the size of the win. I honestly did not expect that for a platform of Cloudbet’s size and reputation a profit of roughly $1,000–1,100 would be considered so significant that it would require freezing the account and launching a six-month “integrity review.” For a well-established operator with a strong public image, this reaction appears disproportionate and inconsistent with the standards one would reasonably expect.The complete lack of transparency only makes things worse. You provide no specific reason, no evidence, and no clear timeline beyond the vague and excessive “up to six months.” Holding a player’s legitimate funds for half a year without any concrete explanation is not a “standard review” — it is an abusive practice.I would also like to point out that other reputable operators, including Stake and several other major bookmakers, have processed my winnings from similar bets without any delays, investigations, or restrictions. The difference in treatment is striking.I formally request the following:Immediate and clear explanation of the exact reason for the restriction of my account.Confirmation that my balance of $1,845 remains fully available and will not be confiscated.A realistic and much shorter timeframe for the completion of this review (not the maximum six months).Full restoration of access to my account and the ability to withdraw my funds as soon as the review is completed.I am ready to provide any additional information, documents, or transaction history you may require.
24.09.2026TrustpilotOther
Really fair Casino and Sport Betting
Really fair Casino and Sport Betting. Recommend
19.09.2026TrustpilotOther
Everything looks fine according to my…
Everything looks fine according to my experiences, withdrawal is also fast,..🙏
19.09.2026TrustpilotOther
Quick deposits and withdrawals.
The deposit and withdrawals are very fast. Excellent service. When I had an issue their support chat platform had an actual human agent on hand to assist me in seconds. I was impressed.
18.09.2026TrustpilotOther
its really trustable and fast deposit…
its really trustable and fast deposit or withdrawal
15.09.2026TrustpilotOther
My withdrawals have never declined
First and foremost Cloudbet is legit and not outdated, I am always skeptical about trying out new bookies because of the fear they might not have the latest casino games or won't allow you make withdrawals.But one thing I would say I love about Cloudbet is how fast and seamless withdrawals are processed, I love that there is no long waiting time and that you also get an email to confirm your withdrawal requests for security purposes.One major thing I also like is that they don't spam your mail incessantly and annoyingly, that's a plus for me.
15.09.2026TrustpilotOther
so far so good
so far so good ! liking all the games and other options too bet ..great layout easy to use and easy to sign up to ! thanks
15.09.2026TrustpilotOther
One of the bests
One of the bests! Quick, fair odds, everything is awesome.