Cloudbet: 153 complaints filed in English across 3 platforms, disputed sums $33,024 · €23.50. Most of them are about other (39%). Risk index 22.2. Texts below are the players' own words, as published on the source site; last complaint 2026-10-05.
Status unknown 143
Rejected 5
Closed, no outcome 3
Resolved 2
Sources
Trustpilot 143CasinoReviews 8LCB.org 2
Complaints by month
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Questions and answers
How many complaints are there about Cloudbet?
The English-language record holds 153 complaints from 3 platforms; 143 carry no status from the platform. The latest one is dated 2026-10-05.
Does Cloudbet resolve complaints?
Of 10 complaints where the platform recorded a status, 20% were resolved, 0% remain open and 50% were rejected as groundless, 30% were closed without an outcome. Withheld payouts account for 0% of them.
What do players complain about?
Mostly other — 39% of cases, then account blocks (22%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 153 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 22.2 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 153
12.09.2026TrustpilotOther
amazing
Great place, fast withdrawl, not like the scam sites
08.09.2026TrustpilotOther
Overall a good site
Overall a good site, but sometimes it takes long for them to close bets if you win. The live events sometimes show livescores and sometimes not. But good costumers service and live support. Good community.
06.09.2026TrustpilotOther
I like the playability of the house…
I like the playability of the house games , and especially how it feels like my intuition kicks in about what's going to happen and it pays of if I follow it. I had a few bucks in on mines and was playing so it doubles be on a win and I was losing and my brains said logically shut it off before it goes to zero and my intuition felt like it's gonna hit right before it gets to zero and it did and I was up like 50$ And my situation told me to withdraw, or listen to my brain saying we could win more.if You stay. I should have listened to my intuition that never steared me wrong. Lol
04.09.2026TrustpilotOther
A week ago I was playing at the casino
A week ago I was playing at the casino, wagered a small amount, and verified my identity. Today, to my surprise, after logging in, I received an email from Cloudbet informing me that I had been awarded $5 free.I didn't expect such interesting promotions. I'll be back to this casino and recommend everyone give it a try. Instant payouts are great!
04.09.2026TrustpilotOther
Good online gaming web site.
Good online gaming web site. Deposit and withdraw is quick and almost instent. Bet accept and bet settle after win is also smooth, I mean they settle bets quickly after win.
03.09.2026TrustpilotOther
Smooth and friendly interface for…
Smooth and friendly interface for participants to interact. The withdrawal method is very quick and timely. There are no additional fees
01.09.2026TrustpilotOther
So far everything has been good
So far everything has been good. Quick withdrawal, plenty games to bet on, no complains so far.
01.09.2026TrustpilotAccount blocks
Block the account with money in the account
Be careful on this website they blocked my account in the middle of a session I sent them an email and they haven’t responded I had deposited money and still was playing and they just blocked me out my account out of the many online casinos I have I used this has never happened to me before no idea why I can’t attach a screenshot here to prove that they blocked me during a casino session with my money in there but this is all I can do for the moment
31.08.2026TrustpilotOther
Using cloudbet is a super experience
Using cloudbet is a super experience. It's very easy to make deposit and withdrawal time is very fast.Cloudbet provides good betting experience. Market and offer is exciting and placing bet is a fun in cloudbet.
30.08.2026TrustpilotVerification
Verify your KYC completely
Verify your KYC completely. Than start to play. Very fast withdraw.
30.08.2026TrustpilotOther
Love that you can withdraw immediately
Love that you can withdraw immediately, using crypto and receive your payout in less than 10 minutes.Cloudbet is transparent, can see each game volatility, and return.
29.08.2026TrustpilotOther
Honestly one of the best gambling sites…
Honestly one of the best gambling sites out there, customer service is perfect. And withdrawal/deposits are so easy and fast.
28.08.2026TrustpilotWithheld payouts
Withdrawal and poor customer transparency
$24,000 withdrawal pending for 34+ hours with no substantive explanationI have an approximately $24,000 withdrawal currently pending with Cloudbet. It has now been pending for more than 34 hours.I contacted Cloudbet support and specifically asked them to explain the status of the withdrawal, whether it is undergoing KYC, compliance, betting-integrity or another review, whether anything is required from me, and what is preventing approval.Support responded that the withdrawal is “currently pending final confirmation” and that their team had been notified, but they did not answer the specific questions above.I subsequently requested escalation to the Payments Team and a substantive status update, but I have still not received an explanation.I understand that legitimate verification and security checks can sometimes delay withdrawals. My complaint is therefore not simply about the passage of 34 hours. My concern is that approximately $24,000 is pending while I have not been told what is actually holding the withdrawal, whether any action is required from me, or when the underlying review will be addressed.I am asking Cloudbet to either process the withdrawal or provide a clear explanation of its current status and any requirements that I need to satisfy.I will update this complaint immediately if the withdrawal is processed.
27.08.2026TrustpilotOther
Exceptional Support from the Cloudbet Team!
I want to share my sincere gratitude for the outstanding service provided by the Cloudbet support team, with a special shoutout to Evelin, who guided and supported me right from the very beginning.I recently faced a complex issue with a returned cross-platform Bitcoin transfer that required careful tracking, manual verification, and coordination between compliance teams. Navigating cross-platform crypto returns can be extremely stressful, but Evelin and the team were fast, kind, honest, and completely transparent throughout the entire process.They took the time to verify all the blockchain details and ensured my funds were safely restored to my balance without unnecessary delay. Knowing you have a support team that is truly honest and acts quickly when it matters most makes all the difference.Thank you, Evelin, and thank you to the whole Cloudbet team for the amazing support!Best regards,Vygandas
21.08.2026TrustpilotOther
They limited me for winning
They limited me for winning, but atleast they let took my money back without a lot of problems. One of the best in that case.
20.08.2026TrustpilotWithheld payouts
⚠️ WARNING ABOUT CLOUDBET ⚠️
⚠️ WARNING ABOUT CLOUDBET ⚠️I want to share my experience with Cloudbet. I made deposits to my account, but the funds were not credited, and I have evidence and transaction details proving what happened.I contacted their support multiple times, but the issue has still not been resolved. I have screenshots, betting tickets, and proof of my deposits.I am sharing this so other players are aware of my experience. I hope Cloudbet will investigate the matter and return my funds.
19.08.2026TrustpilotOther
This casino is solid with both ways…
This casino is solid with both slots and sports betting. The slots are often get lucky when playing. Betting is simple and smooth. What really stands out is how fast the payouts and crypto withdrawals hit instantly! Overall it’s been a reliable place to play and win)
16.08.2026TrustpilotOther
Quick and easy withdrawal/better bets/fix bugs
Quick and easy withdrawal. Betting could be better. You guys should allow us to parlay betbuilders like most othe sites. Parlaying certain bets like player props and team totals from different games is very buggy. It erases bets over and over sometimes
16.08.2026TrustpilotOther
Serious Account Issue & No Proper Resolution from Support
I’ve been experiencing a serious issue with my Cloudbet account for several days now, and despite contacting support multiple times, I still have no explanation or solution.It initially started after I made a few comments on Pulse posts about a promotion. My comments were removed, and shortly afterward I lost access to Pulse and live chat.When I’m logged into my account, Pulse is completely blank and says “There are no posts.” I also cannot use the live chat. However, when I log out, Pulse posts and the chat appear normally. I have tested multiple devices, browsers, and internet connections, so this does not appear to be a device or connection issue.What makes the situation even more concerning is that I am now receiving notifications in my Cloudbet inbox for activity that does NOT belong to me. For example, I have received notifications saying that someone tailed my bet, followed me, or commented on my Pulse post — but the bet and/or Pulse post being referenced are not mine. I did not place the referenced bet and did not create the referenced post.I contacted Cloudbet support and they eventually told me that the issue had been escalated to their technical team. However, after several days, I am still being told that they have no update and cannot provide any timeframe for resolution.I understand that technical issues happen, and I’m not expecting an immediate fix. What I find unacceptable is having account-related notifications that appear to refer to completely different activity while simultaneously being unable to access Pulse, combined with receiving no meaningful explanation from support.I hope Cloudbet takes this seriously and investigates whether there is an account-level or backend issue causing activity from another account to appear in my notifications.I will update this review if they eventually provide a proper explanation and resolve the issue.
11.08.2026TrustpilotOther
fast withdraw
fast withdraw, good games only gates of olympus is missing