Cloudbet: 153 complaints filed in English across 3 platforms, disputed sums $33,024 · €23.50. Most of them are about other (39%). Risk index 22.2. Texts below are the players' own words, as published on the source site; last complaint 2026-10-05.
Status unknown 143
Rejected 5
Closed, no outcome 3
Resolved 2
Sources
Trustpilot 143CasinoReviews 8LCB.org 2
Complaints by month
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Questions and answers
How many complaints are there about Cloudbet?
The English-language record holds 153 complaints from 3 platforms; 143 carry no status from the platform. The latest one is dated 2026-10-05.
Does Cloudbet resolve complaints?
Of 10 complaints where the platform recorded a status, 20% were resolved, 0% remain open and 50% were rejected as groundless, 30% were closed without an outcome. Withheld payouts account for 0% of them.
What do players complain about?
Mostly other — 39% of cases, then account blocks (22%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 153 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 22.2 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 153
30.06.2026TrustpilotWithheld payouts
I open an account but after seeing all this complain. I decided to try another website.Deposit takes seconds , but withd
I open an account but after seeing all this complain. I decided to try another website.Deposit takes seconds , but withdrawals takes 6 months to review lol.Hahaha. there is really nothing to review for real.They just dont wanna give you yiur money. thats all.They dont care where the money come from
26.06.2026TrustpilotOther
This website is a scheming and non legit it governed by nothing and non self excluding myself for life like all the othe
This website is a scheming and non legit it governed by nothing and non self excluding myself for life like all the other illegal and cheating websites crypto is a scheme and so is anyone associated with it i am satoshi take my advice on it! From bitcoin to ether they are all government subsidiaries
21.06.2026TrustpilotWithheld payouts
Be FAIR please ….
Be FAIR please ….I was using Cloudbet for some time, last time about 9 months ago. That time I won some money and they limited my account! So I left. During World Cup I made three deposits and started to play bets on it. Won some money, made two withdrawals on about 1700 usd. Then tried to make next one on 200 usd with account balance about 3000 usd. And WHAT…. BBC’sThey stolen my 3000 usd, cancel withdrawal, cancel my pending bets… why ??? Because they found their mistake from SEPTEMBER 2025, so almost year ago and because of it STOLEN my money!!! For me it’s not acceptable, it’s not fair, it’s fraud!!!Give me my 3000 usd please, and my cooperation with you is finished!!!If not, I will post the same opinion every day!! Till receive my money?!!
19.06.2026TrustpilotVerification
you cant verify your identity
you cant verify your identity. It always say that you have a VPN, even if you open on the desktop or phone. They say to contact support bt the supprt is repeatng the same thng that t say in the error...useless support. Their 5 stars reviews are 100% bought !!! 100% !!!
11.06.2026TrustpilotOther
Most useless support you’ll ever see in…
Most useless support you’ll ever see in your life it’s been a month + still waiting on a “technical issue” multiple to be reviewed. This book runs on the most useless humans in the world incompetent of anything other then existing. This is the worst crypto casino now and I’ve been here years. Avoid it Update: ITS BEEN 4 MONTHS no fix lmaooooo they keep saying "some time" ITS GOING ON HALF A YEAR LMAO
10.06.2026TrustpilotVerification
I by accident deposited to my old…
I by accident deposited to my old account, funds were frozen, I have verified identity, they declined verification and blocked my account, so basically they stole the funds. i have contacted authorities for a trial case, so hopefuly it will take them down a bir, because I feel like those guys who work there dont know the regulations so its their fault.YOU HAVE TO LET ME WITHDRAW MY FUNDS LIKE HOW IN THE WORLD IS NORMAL FOR YOU TO KEEP IT?
06.06.2026TrustpilotGame fairness
SCAM SITE
this site is made for steal money, you can't win on casino because they have a thing who change in games, IF YOU SEE MY REVIEWS AVOID THIS SITE SCAM 🤡
04.06.2026TrustpilotWithheld payouts
Funds blocked
Be careful! Your funds could be blocked in your account without any reason. No clear replies and no refund.
26.05.2026CasinoReviewsOtherRejected
Cloudbet - Self-Exclusion Enforcement Failure and Selective Voiding across Linked Accounts
Dear ThePOGG Mediation Team,
I am writing to submit a formal complaint against Cloudbet regarding a severe failure in enforcing their self-exclusion policy and the inconsistent, unfair treatment of connected breach accounts.
I have a permanent, active self-exclusion registered with Cloudbet due to gambling problems. Despite this, Cloudbet's system failed to maintain effective blocks, allowing me to open and operate multiple connected breach accounts during my exclusion period using alternative credentials. The two primary accounts involved are “Memwvanile” (linked to [email protected]) and “Menagve” (linked to [email protected]).
Recently, Cloudbet detected the account “Menagve”. They correctly applied their responsible gambling terms for a self-exclusion breach: they voided all gameplay, confiscated the winnings, and refunded my exact net deposits of USD 5,264.15.
However, Cloudbet is flatly refusing to apply the exact same policy and regulatory principle to the closely linked breach account “Memwvanile”, where I incurred a net loss of USD 7,195.91 under identical self-exclusion conditions. They claim that because the funds were lost during active play, they are not liable for a refund. This is a clear case of "selective voiding"—the operator recognizes the self-exclusion breach only when it financially benefits them (to confiscate winnings) but ignores the breach when the player loses (to retain net deposits).
Furthermore, Cloudbet Compliance explicitly stated in official correspondence that the account “Memwvanile” was blocked on 09 October 2025. This statement is entirely false. I possess irrefutable system evidence proving the account remained active and operational long after that date:
1. A Cloudbet withdrawal confirmation email dated 1 November 2025.
2. A Cloudbet deposit confirmation email dated 5 November 2025.
3. Promotional marketing campaigns sent by Cloudbet to this supposedly blocked account's email as recently as 8 May 2026, actively enticing a self-excluded user to gamble.
Because Cloudbet failed to uphold their legal and regulatory obligations to secure my self-exclusion and actively targeted a vulnerable player with marketing, these losses should never have been permitted to occur.
I respectfully request ThePOGG to investigate this matter and compel Cloudbet to refund my USD 7,195.91 in net deposits from the “Memwvanile” account, ensuring consistency with the actions they already took on the "Menagve" account.
Kind regards,
Ucha Tavelishvili
16.05.2026TrustpilotAccount blocks
My account was blocked due to an…
My account was blocked due to an alleged “second account” violation.However, the casino refused to return my remaining balance and did not provide any fair resolution.The old account they refer to has not been accessible to me for a long time. Despite this, support refused to help and kept the funds.Support responses were mostly generic, and no clear evidence of violation was provided.The issue regarding the refund is still unresolved.Be careful and read the multi-account rules carefully before depositing.
12.05.2026TrustpilotAccount blocks
Horrible site overall
Horrible site overall, any sign of a pulse of winning they will limit and ban your account.
01.05.2026TrustpilotGame fairness
dont paly
if you win, you don't actually win, and when you get rakeback, whether weekly or monthly, for example $50, it will be calculated for 30 days, so you get $1.3 per day xDDDDD the biggest scam and the worst page in gambling history
29.04.2026TrustpilotOther
Promised a free spins from X.com post…
Promised a free spins from X.com post about their bullshits. Never got one. Tryna do VIP transfer here but support is useless and dumb
22.04.2026TrustpilotOther
I had a very disappointing experience…
I had a very disappointing experience with this platform. I clearly informed support multiple times that I had a gambling problem, yet I was still able to create new accounts and continue playing using the same IP and similar details.Despite repeated communication and being asked to complete various forms over the course of a month, my case was not handled properly and I eventually received an unsatisfactory response.I believe the company failed to apply responsible gambling protections after being made aware of my situation. This has resulted in significant financial loss.I am extremely dissatisfied with how this case was managed and I would not recommend this platform to others.
20.04.2026TrustpilotGame fairness
Controlled algorithm / Slots
Dont waste your money on slots here. Never had this bad experience with slots when it comes to casino. Landbased feels like its double rtp compared to this crap, not enjoyable at all just bleed $. I am ok with losing money on casino if its fair play. This is just shameless thievery.House edge aint enough for these greedy bastards. They had to bring a little controlled algorithm aswell.Stick to live casino if you gonna play here, you will atleast have normal odds for any chance to withdraw. Even though i heard people had problems with that aswell, "shocking"I guess they operate under Curacao license, which means its not really being regulated. They can do whatever the fk they want because they know noone will come after them. Deny withdrawal and blame suspicious activity seems to be part of their business model, and algorithm slots ofcourse.They have stolen millions and millions.
20.04.2026TrustpilotAccount blocks
I am very disappointed with my…
I am very disappointed with my experience using Cloudbet.After significant losses on my account, I contacted support to request a review of my activity and transactions. Unfortunately, I received only a generic response stating that everything was “in accordance with terms and conditions,” without any detailed evidence or transparency.My account was then suspended, and despite multiple follow-ups, I have not received a proper explanation, transaction breakdown, or provably fair verification data.What concerns me the most is the lack of transparency. If a “full review” was conducted, I expect clear proof — such as transaction history, game results, and verification data — not just a general statement.At this point, I feel ignored and unsupported as a customer.I would strongly advise others to be cautious and to fully understand the risks before using this platform.Account: Reco92
18.04.2026TrustpilotGame fairness
Cloudbet is not a casino
Cloudbet is not a casino. It’s a money vacuum.Deposit? Instant. Wins? Nowhere.Hundreds of spins. Zero bonus. Zero excitement. Zero respect.It feels rigged to keep you spinning… until there’s nothing left.This isn’t gambling. This is slow bleeding.Avoid it — unless you enjoy burning money.
11.04.2026TrustpilotOther
When you win your stake will be reduce…
When you win your stake will be reduce ,you can’t bet big amount
11.04.2026TrustpilotAccount blocks
Após as vossas respostas sucessivas e a…🚨 CLOUDBET SCAM WARNING – ACCOUNT BLOCKED & $500 CONFISCATED 🚨
🚨 CLOUDBET SCAM WARNING – ACCOUNT BLOCKED & $500 CONFISCATED 🚨I’m sharing this to warn anyone considering using Cloudbet.My account was suddenly locked, and my $500 balance was confiscated without warning. When I contacted support, I received a generic reply accusing me of violating their Terms (multiple accounts).Yes — I used a VPN and had more than one account. However, I NEVER abused bonuses or attempted to exploit the platform in any way.Despite that, Cloudbet:Permanently restricted my accountConfiscated my fundsRefused to provide any real evidenceOffered no fair review or appeal processClosed communication entirelyI even tried to resolve this reasonably by requesting ONLY my original deposit back — they refused.Let that sink in: they kept my money and refused even a partial refund.This is extremely concerning behavior for a platform handling user funds.At this point:I am filing a formal complaint with the Curaçao Gaming Control BoardI am documenting everything publiclyI will continue exposing this case across Trustpilot, Reddit, and BitcointalkIf you are thinking about using Cloudbet, understand this:👉 Your account can be locked at any time👉 Your funds can be confiscated👉 You may have NO real way to recover your moneyUse this platform at your own risk.I will keep updating this post with any developments.
09.04.2026TrustpilotAccount blocks
Deposit no problem but withdraw big problem
My account blocked for 6 months after try to withdraw some money from the account they blocked my account. I have over 1000 usd on my account. I am going to write this matter in all forum