Casumo — player complaint #5590, 2026-05-26: withheld payouts
Casumo: a player complaint filed on 2026-05-26, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Be very wary about this online casino and avoid at all costs. I decided to close my account as I was too busy at work for distractions of this nature. I had over £1,000 in the account and asked for this to be refunded and please close my account. 10 days on, no real response from Casumo, and no money back either. They will not let me log on either to withdraw my monies. I have reported them to the gambling commission for fraudulent actions as well, ie retaining my funds.
