Casumo — player complaint #5574, 2026-06-15: withheld payouts
Casumo: a player complaint filed on 2026-06-15, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Disgusting company should be shut down. Literally thieves in disguise. They have blocked me withdrawing £25 for literally months and months. Provided so much documentation to them it’s actually beyond safe and they still continue to ask for more and try and tell me not to redact sensitive info completely unrelated. HOW HAS THIS COMPANY NOT BEEN INVESTIGATED FINED AND SHUTDOWN??? I’m genuinely speechless at the level of blatant thieving
