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Casumo — player complaint #25530, 2026-09-20: withheld payouts

Casumo: a player complaint filed on 2026-09-20, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-09-20 Trustpilot Withheld payouts

My daughter used this site reference…

My daughter used this site reference Sophie below. Absolutely disgusting how she’s been treated… CPI-7752 has a complaint lodged gambling commission now involved emails numerous times they give the same generic email below saying get in touch subject trust pilot after doing that numerous times still nothing g they have no reason to withhold the money!!! Company is a scam and will rob you do not use!! We have told all the family also BOYCOTT this company!!!

Complaint data

Case number
#25530
Filed
2026-09-20
Status
Status unknown
Category
Withheld payouts
Place among complaints about Casumo
38 of 295 by date, newest first
Source
Trustpilot — original ↗
Text
77 words, as published

All 295 English-language complaints about Casumo — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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