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Casumo — player complaint #25379, 2026-09-19: withheld payouts

Casumo: a player complaint filed on 2026-09-19, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-09-19 Trustpilot Withheld payouts

Would give a 0 if I could

Would give a 0 if I could, I made a withdrawal at early hours Monday morning for 650.00After going back and forth over verification giving my statements explaining numerous times to live chat and blank rejection emails, that my transactions go on the following day etc, they sorted that. Then since Wednesday I’m now waiting another FOUR days for my withdrawal to just be approved, same message every time with live chat oh well send a message you’ll get an email, FOUR days for an withdrawal and I still haven’t even got it is shocking! Avoid this site like the plague

Complaint data

Case number
#25379
Filed
2026-09-19
Status
Status unknown
Category
Withheld payouts
Place among complaints about Casumo
42 of 295 by date, newest first
Source
Trustpilot — original ↗
Text
101 words, as published

All 295 English-language complaints about Casumo — as a list by date; the summary, statuses and disputed sums are on the operator page.

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