Casumo — player complaint #21286, 2026-09-06: withheld payouts
Casumo: a player complaint filed on 2026-09-06, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hi now 20 day's im been waitedWhen you guy gonna Verification my account , and pay out my money, i sent 40-50 emails now. Only one emails and got back from you and never againPlease pay me my money have you ever think how come you’ve got 66% 1 star rate here because your service is very very slow, no action Make, and what’s a point having a chat live and they cannot do anything to your request?Waste of money too hire, I think better you hire more revenue team or management team somebody who can sort out verification or right for the job
